Trumpet/Sjöjungfru V-ringning Chapel släp Organzapåse Bröllopsklänning med Pärlbrodering Applikationer Spetsar Rosett/-er #4537
I was thrilled to have received my wedding gown sooner than expected. When I opened the box, I was so excited. The dress was beautiful. However, once I tried to put it on, I knew it was not made right. The sash sits at my waist instead of just below my bust like princess/empire waist should. Furthermore, the dress is very form hugging like a mermaid and not A line. The skirt does not fan out until below mid thigh. The sash was also sewn in crooked and very obvious when you lace it up.
The company is refusing to give refund citing the dress is made correctly but it's not. It looks NOTHING like the picture. The picture clearly shows the sash is just below the bust and the dress fans out below the bust. You can take a look at the images below.
While I was very happy with the customer service immediately after order and happy how fast the gown was made and shipped, I am extremely disappointed in JJ House not owning up to its mistakes. I am scrambling now to find a replacement gown.
Hello. Just got my dress. It's amazing. Some things are different, but it's nothing. Comunication was exelent. I will recomended you all my friends. Thank you.
I must say that I was pleasantly surprised when I received my gown today. It was received in a TIMELY manner in fact way before the expected date. This gown came VERY true to size, fits beautifully!!!! I cannot say enough about this, I will be sure to post pictures of it on my wedding day which is June 9th. Thanks for your awesome work and professionalism. I had a bad experience with TBdress and vowed NEVER to order online again, but JJ'shouse has changed my mind completely!!!