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Online help

Beställningar

1. How do I place an order?

To place your order, simply follow the steps as shown below:
1. Go to the item page.
2. Choose your preferred color and size (if applicable).
3. Click "Add to Cart"
4. Review that everything is correct and click "Checkout".
5. Go to the checkout page.
6. If you're a registered customer, sign in first. If you're a new customer, checkout as guest now.
7. Fill out all shipping and payment information.
8. Click "Place Order"
You'll be taken to a confirmation page that will give you an order number and you will be emailed a confirmation once the payment has processed. Please be sure to read all emails from us carefully.
If you need further guidance or run into any issues when placing your order, please Contact Us, and we'll get back to you as soon as possible."

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2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made to order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page.
If you've already placed an order, your estimated delivery date is in your Order Confirmation email. Or you can find it on the Order Details page via this link.
Once your order has been shipped, we will email you a confirmation and tracking number with updated delivery information. Alternatively, you can retrieve the tracking number on the order details page via this link.
If your estimated delivery date has passed and you order hasn't been delivered, please Contact Us for further help.

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3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

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4. When will I receive my order?

I vanliga fall kommer du få en beställning inom 2-3 veckor. Det tar omkring 9-12 dagar för skrädderiarbetet och 2-4 dagar för expressfrakten. För att se detaljerna, var vänlig kontrollera tiden för skrädderiarbetet och leveranstiden på produktsidan.

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Produkt

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

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2. Will my item be exactly the same color as what is shown on your website?

Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get. We suggest you order a fabric swatch to view colors in person.

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3. Could we get color swatches to see what the colors look like in reality?

Yes, color swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

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4. How can I make sure all of my dresses are the same color?

Color consistency is of the utmost importance of course. However, there is a chance that there will be slight variations if dresses in same color submit several orders at different times. Because batches of fabric are produced at different times, the same fabric of the same color at different times might be slightly different.
You need to order all dresses within 24 hours and contact us to tell us all the dress should be in the same color. Then, all the dresses will be cut from the same bolt of fabric to make sure they come in the exact same color.
After 24 hours, we cannot guarantee any late orders will be included in the same dye lot as the rest of your party.
Keep in mind that screen resolutions can alter the way colors look on your computer depending on how you have it set. We always recommend ordering Swatches (free shipping) beforehand so you can see the true color quality of each fabric in person. Please note that different types of fabrics do take the dye differently, and will not match perfectly.

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5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact Us for more information.

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Betalning

1. What methods of payment do you accept?

You can use any of the payment methods listed below to pay for your order. We take your security very seriously, therefore your details are safe with us.
Please see below the payment methods we accept:
*Please note, some payment methods are only available as a payment method for selected countries on our web. If the payment method is available for your country, you will see this payment option at checkout.

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2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

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3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

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Frakt

1. Where/What countries do you ship to?

We ship worldwide to nearly every country across the globe, covering North and South America, Europe, Asia, Africa, Oceania, and more.
We employ the services of major, trusted international carriers to ensure your package arrives at your destination safely and securely.
If your shipping destination is not available at checkout, please just Contact Us.

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2. What shipping methods do you offer?

Expedited Shipping, Standard Shipping, and Super Save Shipping are available for most of the countries that we ship to. Once you've entered your shipping address, you'll be able to see the available shipping methods.
Shipping costs are calculated automatically at the checkout page when both the destination and delivery service are selected.
You may add items to the checkout page to check on the accurate shipping fee. Customers can also place a test order to check the total cost.

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3. What if I need to change my shipping address?

Yes, you can change the shipping address Before Shipment. Please Contact Us. We will correct your shipping address and send you a confirmation email as soon as possible.
While we can no longer make any changes to your address, if your package is being shipped, you will need to contact the carrier to request changes of delivery.
Orders (swatches, accessories, fabric, etc.) cannot be updated once the package has been shipped.
For an unpaid order, you can place a new one as you want and put in the correct details. Unpaid orders will be cancelled automatically in 5 days."

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4. How much does shipping cost?

The shipping costs depend on the weight of the order, the country of destination and the shipping method, if you put all items in the cart and go to checkout, you will see the shipping costs, which are automatically calculated by the system.

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Returer

1. What is your return policy?

JJ's House will issue a full refund including tax and shipping for any damaged, defective, or mis-shipped items. If your item arrives damaged or defective, please reach out to our Customer Service team directly for assistance with processing your return.
Please keep in mind that all dresses are uniquely made to order to keep costs low for our customers. We also understand that colors on your computer screen can be a little different to how they appear in person. For these reasons, we encourage you to order a Swatch (free shipping) to help you decide.
FOR ALL RETURNS:
JJ's House will only issue one prepaid return label per order. You will be responsible for paying shipping fees including, but not limited to, the cost to ship and any shipping materials on additional returns. Because of this, we recommend returning all unwanted items at one time.
FOR ALL STANDARD SIZE DRESSES, SHOES, AND ACCESSORIES:
JJ's House will issue a full refund of the cost of the returned product if you are not satisfied with your item(s). Contact our Customer Service to initiate the return process within 14 days upon receiving your item(s). The item must be returned in its original condition (if eligible per the return policy).
Please note:
* The item must be unworn, unwashed, unaltered, undamaged and with the original tags attached. We cannot process the return of any faulty item.
* Original shipping fee & return shipping fee will not be refunded.
* As all items (including standard size) are made-to-order, we cannot afford to accept the ‘buy-many-keep-one’ purchase. Our customer service team may cancel an order believed to have been made with that intention.
FOR ALL CUSTOM SIZE DRESSES:
At JJ's House, we understand that you may want the dress to ideal fit! To help you out, we offer custom sizing on most of our dresses. Custom sizing takes the same amount of time to make and ship to you!
A few things to remember about custom dresses:
Custom dresses are made specifically to the measurements you provide (bust, waist, hips, height, and hollow-to-floor). That means no one else will be able to wear that dress once it's made. Because of this, we are unable to accept any returns on custom dresses. Please double check your measurements and color choice before ordering.
We understand that sometimes small alterations are needed, we offer limited alterations reimbursement for only our custom sizes. Simply send us a picture of your receipt from the tailor and your order number and we'll do the rest! Yes, it really is that easy!
FOR ALL PRESONALIZED AND PERSONAL CARE ITEMS:
All personalized and personal care items (including earrings, lingerie, swimwear, etc.) are final sale. Due to hygiene issues there are no returns/exchanges.
FOR ALL SAMPLE SALE ITEMS:
All Sample Sale items are final sale. No returns, no refunds, no exchages.
EXCHANGE POLICY
We do not offer an exchange service for any products at this time. Because all items are made-to-order, we do not have ready-made dresses or products that can be shipped in exchange for your returned items. You will need to return unwanted items (if eligible per the return policy), and then place a new order for the replacement items. All new orders are subject to the current production period.
HOW TO RETURN
1. Submit a return request at Contact Us to Customer Service within 14 days of receiving your order. Please include the reason for return and photographs for verification.
2. Once we have approved your request, you will be sent a return form which needs to be included with your return. Please send your item(s) using local post within 14 days from receiving the return form.
3. When we receive the returned package, the item(s) will be inspected to ensure it is in the original condition and has the issues stated in the return request.
4. Once confirmed, the refund will be credited back to the original payment method within 10-15 days (the processing time depends on your payment method and bank).
Please note:
* We reserve the right to refuse the return if received in an unacceptable condition.
* We cannot process any products that are returned without our prior knowledge.
* We are not liable for return item(s) that are lost or damaged, please keep the receipt with tracking information.
CANCELLATION POLICY
All our items are made-to-order, including standard size items. Once the tailoring process has begun, there will be Labor Costs and Material Costs, with this in mind, please refer to our cancellation policy below:
• Unpaid orders are automatically cancelled after 5 days.
• Cancel order within 24 hours of payment for a full refund.
• Cancel order 24–72 hours after payment: 80% refund + shipping fee.
• Cancel order 72-120 hours after payment: 50% refund + shipping fee.
• Cancel order > 120 hours after payment: Refund of shipping fee only.
• Once your order is shipped, it cannot be cancelled."

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2. What is your return/exchange process?

You may need to Contact US to initiate the return process within 14 days upon receiving your items. Our after-sales department will handle the issue thereafter.

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3. Can I return a standard-size dress?

Yes, you can return any standard size item within 14 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

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Mitt konto

1. How I can change my email address?

We can change email address for you. Please Contact Us with your new email address. We will change it within 24 hours.
If there is no order under your account, we suggest you to register a new account on our website with your email address first and send us an email. Once getting your confirmation, we will transfer the account information for you.
Please click here to register your new account.

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2. What should I do if I forget my password?

If you've forgotten your password, please click this link to reset your password. We'll then email you a link directly to your registered email address to reset your password.
We recommend checking your junk and spam folder if you're having trouble finding it.

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About JJsHouse

1. Do you have a store?

We are sorry but currently we do not have any physical stores. As an e-commerce company, we just do business online. You can see the products on our website and place the order. We will make the products for you once your order is confirmed.
We completely understand that you may have concerns about the fit and the style of our dresses. If so, you can choose custom size to ensure the fit. For most of adult dresses, we can make it with your measurements and the dress will fit you well. Each of our dresses is totally made to order according to our pictures. We sincerely hope you could give us a try.

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2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

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A-Linje Off-shoulder Golvlång Chiffong Brudtärneklänning med Rufsar #176752

Brudtärneklänningar

Recensioner(51)

897 kr 1 150 kr
  • Alla färger(59) Frakt inom 24 timmars färger(5)
  • Storlek Personliga mått (187 kr)

    Personliga mått

    Vill du ha en ännu bättre passform? För bara 187 kr mer, så kan du ta del av vår extra service som ändrar färdiggjorda klänningar efter dina mått!





    För att få golvlånga klänningar i anpassad storlek, välj till extra längd för att passa längden på klackarna! T.ex. för klackar på 5 cm väljer du "+5 cm", för lågskor väljer du "+0"

    Standard Klänningar

    • Personliga mått är slutförsäljning och kan inte returneras.

    • Måtten som tillhandahålls är mina egna och är inte mått av standardstorlek.

    • Jag förstår att min klänning kommer att sys exakt enligt de mått som tillhandahålls - JJ's House kommer inte att ge något extra utrymme för flexibilitet.

Tillverkas på beställning
Skickas inom 24 timmar + frakttid: 2-6 Dager * Hurtig Levering: 2-6 Dager
* Standard Levering: 5-9 Dager
* Hurtig Levering: 2-6 Dager
* Standard Levering: 5-9 Dager

Denna klänning är Made-To-Order. Oavsett om du köper en standardstorlek eller ger oss dina egna mått, våra skräddare syr varje klänning efter.

Gör looken komplett

   

Kundrecensioner

4.8

baserat på 51 recension

Skriv en Recension

Dela din look med andra kunder och få 141 kr rabatt.

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A-Linje Off-shoulder Golvlång Chiffong Brudtärneklänning med Rufsar (007176752)
A-Linje Off-shoulder Golvlång Chiffong Brudtärneklänning med Rufsar (007176752)
A-Linje Off-shoulder Golvlång Chiffong Brudtärneklänning med Rufsar (007176752)
A-Linje Off-shoulder Golvlång Chiffong Brudtärneklänning med Rufsar (007176752)
A-Linje Off-shoulder Golvlång Chiffong Brudtärneklänning med Rufsar (007176752)
Topprecensioner Nyaste recensionerna foto (23) Positiva recensioner (50) Kritiska recensioner (1)

High quality dress

Oct 8, 2020

I was extremely satisfied with this dress. I chose to have it custom made and it fitted perfectly, definitely worth paying that small charge as alterations to a standard size would have cost so much more. Delivery time for being in the uk and a custom size was also really quick. The quality of the material used is of a very high standard.

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A-Linje Off-shoulder Golvlång Chiffong Brudtärneklänning med Rufsar (007176752)

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Beautiful modern design, makes you feel like a princess!

Oct 5, 2020

Perfectly constructed bodice, I felt very secure and comfortable once zipped in. The draped shoulder pieces are long enough that you can move them to be straps if preferred. Was amazed and impressed that the dress also comes with clear plastic straps should they be required. Because of the structure of the dress it does come up small so I would recommend sizing up or paying for a bespoke fitted version of this dress.

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A-Linje Off-shoulder Golvlång Chiffong Brudtärneklänning med Rufsar (007176752)

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Absolutely Perfect

Aug 29, 2020

I can't believe how beautiful this dress is. The model in the picture doesn't do it justice like some of the review photos actually do. I ordered it in white for an elopement, and ordered custom measurements for $20 extra. Worked out better than going to a tailor because it fits like a glove. I tried it on without my bridal stick-on bra, so there was a little bit of room, but otherwise it is perfect. I am pear shaped so finding one standard dress size that works is impossible for me, so I felt I needed the custom measurements. But for the price, it is beyond worth it. The dress came shipped in a small box, in a bag, folded lining side out. Smart, I thought, to prevent damage or stains to the outside. I can't believe the quality for the price either. Also, I ordered it on August 14th, and it, with other items, arrived on the 28th. So it took less than 14 days for jjshouse to see together my dress from scratch and have it delivered more than halfway across the globe!!! These guys are pros. You are in good hands. Buy the dress.

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Runs small but is beautiful

Aug 27, 2020

The dress was beautiful, fabric was nice quality, the color was a perfect match for what i wanted . i needed to order a size up . Didnt fit me . Will be returning for a larger size .

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A-Linje Off-shoulder Golvlång Chiffong Brudtärneklänning med Rufsar (007176752)

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Beautiful!

Jul 22, 2020

Love, love, love this dress!! It is true to size, fits comfortably, and the quality is outstanding! I purchased it as a bridesmaid dress. I was a bit nervous buying it online without being able to try it on first, but it turned out to be even more beautiful than I expected. Buy the dress! You won't be disappointed!!

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A-Linje Off-shoulder Golvlång Chiffong Brudtärneklänning med Rufsar (007176752)

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Amazing!

May 25, 2020

It was great, however it was a bit big. That was my fault, as I didn't properly check the sizing chart. Therefore I size down. However it will be easy for me to just go to a dress shop and get it fitted.

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A-Linje Off-shoulder Golvlång Chiffong Brudtärneklänning med Rufsar (007176752)
A-Linje Off-shoulder Golvlång Chiffong Brudtärneklänning med Rufsar (007176752)

Var recensionen till hjälp?

makes my shoulders look great

Jun 8, 2020

The shoulder part falls accurately on the upper part of the hand, and doesn't look clumsy. Happy with the look and feel of the cloth, the design is as presented in the picture as well.
Shipping was quick.

I didn't expect the design to be just the way I wanted. I'm probably going to order another one custom made for my height so I don't have to wear heals, this one is slightly longer for someone who is 5.2 in height, but perfectly fine if you wear heals.. I plan to order another one custom made for my height so I can walk around in flats. as you can see in the picture, it fits well in the front, back has a zipper. And there's a shoulder holding transparent strap as well which is probably not seen in the pic on the website but it helps hold the dress and place and not slip off your shoulders.

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A-Linje Off-shoulder Golvlång Chiffong Brudtärneklänning med Rufsar (007176752)

Var recensionen till hjälp?

tres satisfaite

Jun 6, 2020

Robe conforme a mes désires
très bonne qualités
hâte de la mettre pour la cerémonie de mariage en juillet 2020
reçu dans les temps.
Je l ai faite un peu retouchée pour qu'elle soit exactement à ma taille et au vu du prix d 'achat plus le prix de la retouche je trouve que le prix est très correct.
j ai eu des contacts avec le service client très bien et rapide réponse à mes questions
je vais commander les chaussures et les accessoires cheveux également.


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A-Linje Off-shoulder Golvlång Chiffong Brudtärneklänning med Rufsar (007176752)

Var recensionen till hjälp?

Loved it!

Nov 20, 2019

Loved this dress! It was very comfortable and easy to dance in, very convenient that the sleeves can sit on your shoulders as well. I would've given it five stars but the top of the dress kept folding in on itself and the sleeves were a lot wider than anticipated. All the other bridesmaids ordered dresses off here as well and the colors all matched identically so no color variation at all it was perfect!! You can see how the top kept folding in on itself in the photos. Only frustrating aspect of this dress. But I'd 100% recommend it!

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A-Linje Off-shoulder Golvlång Chiffong Brudtärneklänning med Rufsar (007176752)
A-Linje Off-shoulder Golvlång Chiffong Brudtärneklänning med Rufsar (007176752)

Var recensionen till hjälp?

Lovely and quick

May 16, 2020

The dress is lovely, it arrived quickly and is well made. I unfortunately have needed it altered a lot and didnt have time to return and repurchase. I am usually an Aus 14-16, and on the measurement chart I was between a 16-18, so I went with the 18 to be safe, but needed multiple inches taken in and was told by the lady altering it I would've been totally fine with a 14. One great thing with this gown that would be good to know for future (If all of their gowns are like this) was that it actually had extra material in the seam so could've been let out a bit. The dress is gorgeous, I just got the wrong size.

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A-Linje Off-shoulder Golvlång Chiffong Brudtärneklänning med Rufsar (007176752)

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Bästsäljare

   

Liknande taggar

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