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Ювелирные изделия для свадеб & вечеринок
Аксессуары для девочки

Online help -

My Orders - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Click the shopping cart icon.
3.Review your order and click Continue Checkout.
4.Sign in or Register.
5. Confirm your shipping details and payment method, click Continue Checkout.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made from scratch, whether you ordered a standard or custom size, both require tailoring time. Please check the tailoring time on the product page.

3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

4. When will I receive my order?

Обычно вы можете получить свой заказ через 2-3 недели. Пошив занимает 9-12 дней, а экспресс-доставка — 2-4 дня.
Если вам требуется точно узнать время пошива и доставки, посетите страницу конкретного товара.

Product - +

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

2. Will my item be exactly the same color as what is shown on your website?

Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get. We suggest you order a fabric swatch to view colors in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, color swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.

5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact US for more information.

Payment - +

1. What methods of payment do you accept?

Please click this link.

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Delivery - +

1. Where do you ship to?

We can ship worldwide. Please be assured that your address can be chosen from our shipping countries drop-down list when you fill in the shipping address.

2. What shipping methods do you offer?

We have three shipping methods including expedited shipping, standard shipping and super saver shipping.
Super saver shipping is only for accessories priced less than US$50.

3. Can I change my shipping address?

You can only change the shipping address while your order is still in production. You can Contact US to send the correct shipping address. Our representatives will help you with that.
Once your order has been shipped, we cannot change the delivery address nor delivery options.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Returns - +

1. What is your return policy?

To return items, first customers need to contact us within 14 days upon receiving their items.
For all Standard Size dresses / shoes / accessories: you can return it once you are not happy with it, and if it is correctly made, the return postage shall be paid by buyers.
However, JJ's House will issue a full refund including shipping for any damaged, defective, or mis-shipped items. Please contact our Customer Service to initiate the return process within 14 days upon receiving your item(s).
The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

2.What is your return/exchange process?

You may need to Contact US to initiate the return process within 14 days upon receiving your items. Our after-sales department will handle the issue thereafter.

3. Can I return a standard-size dress?

Yes, you can return any standard size item within 14 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

My Account - +

1. How I can change my email address?

Please send your request and correct email address to service@JJsHouse.com, or you can choose to chat now or email us. Our representatives will reply within 24 hours.

2. What should I do if I forget my password?

1.Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
2.Change password If you would like to change your password, please refer to the below steps:
1)Simply click ‘Sign in’ on our website and then click ‘My Account’ at the top of the website.
2)Click "Account Settings" on the left column and then you can change the password and save the new one.

About JJsHouse - +

1. Do you have a store?

Currently we operate as a solely online business, which allows us to tailor to order, and to offer you a very wide range of garments at our lowest prices.

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

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Отзывы о Товаре

Поделитесь своим образом с другими клиентами и получите скидку 1 125 руб..

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Perfect Veil

This veil was absolutely perfect for my wedding day! It looks like an expensive veil but was very affordable. I looked everywhere for veils and ended up buying this one and I'm so glad I did! The shipping was fairly fast as well so that's always a plus! Do yourself a favor and definitely buy this veil as it will be amazing and you'll feel amazing wearing it!!!

Один слой пальца фаты с Загнутый край (006036616)

Был ли этот отзыв полезным?

Pleasantly surprised!!!

I was skeptical but I’m VERY satisfied. I live in Yorktown, VA USA. I placed order August 9, it shipped Aug 12, and it arrived August 24th. It is PERFECT exactly what I wanted. The IVORY I ordered matched my ivory wedding dress perfectly. Because the veils were so affordable I purchased two different styles to try with my dress. I tried a 2 tier ribbon edge which also matched perfectly but I honestly decided to go with this one for the sparkle effect.

Один слой пальца фаты с Загнутый край (006036616)
Один слой пальца фаты с Загнутый край (006036616)

Был ли этот отзыв полезным?

Beautiful vail

It's perfect just what it looks like in the picture perfect color perfect length and the detail and material are great..... I can't wait for my wedding....

Был ли этот отзыв полезным?

FYI ATTENTION BRIDES! The pictures don’t do a good job of showing veils. I was curious of the quality bc of the price point but this veil is stunning as they all are! This is NOT a beaded veil- it’s actially like a thick rhinestone! It’s beautiful and the perfect length. Comb is also 10x sturdier than some pics show. I thought it would NEVER hold my hair and was dinky as pics show but it’s not. So trust that it’s thick and will hold your hair. I originally wanted metal bc my hair is super thick and this is really nice. Also— the order came in less than a week. I’m shocked. Thank u so much jjs house

Один слой пальца фаты с Загнутый край (006036616)
Один слой пальца фаты с Загнутый край (006036616)

Был ли этот отзыв полезным?

The quality was just as good as a very expensive veil. My dress seamstress thought I spent a couple hundred dollars on this veil. The length was perfect, as was the shape, stiffness/flow, and transparency. The rhinestones on the edge gave it a sparkle and still a pencil edge look.
My only issue with this veil was the comb. It fell out all night long. My seamstress said plastic (which this is) was better than metal, so maybe it was our own faults for not knowing how to put it in properly. And really, it stayed put once we figured out how. I wouldn't let this deter you, just practice beforehand.
I would buy it again and highly recommend it.

Один слой пальца фаты с Загнутый край (006036616)
Один слой пальца фаты с Загнутый край (006036616)

Был ли этот отзыв полезным?

The veil is beautiful and certainly a great price! I am very pleased with jjshouse. I also ordered a fur wrap from this site and both were very true to the pictures and colors requested. I was nervous because the picture for my veil was shown in white and I ordered ivory. I didn't want the veil to look dirty if it came a little darker than I wanted but it's COMPLETELY perfect for my dress and they match perfectly!!! If you're up close to the veil you can tell it's not an expensive piece but in pictures you would never know! Perfect veil for a budget bride!!!

Один слой пальца фаты с Загнутый край (006036616)

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Just right

Soft and just right

Был ли этот отзыв полезным?

The veil is exactly as pictured. The beaded edge is more like crystals, pretty and sparkling.
It is well constructed with the attached comb.

Один слой пальца фаты с Загнутый край (006036616)
Один слой пальца фаты с Загнутый край (006036616)

Был ли этот отзыв полезным?

Nice

The veil is just as described. Well made and just what I was looking for.

Был ли этот отзыв полезным?

Must Buy!

I read mixed reviews and I was skeptical, but have it a shot & WOW, I'm so happy! I purchased this Veil last week and it got from their warehouse to Glasgow in no time. I'm just waiting for my dress, but after receiving the veil, I have no worries the dress will be beautiful.

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