Services Reviews 371 Reviews
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Great customer service

Very helpful that they will go
Out of their way to make sure your as happy as can be ... my only suggestion well for me is if between sizes go up not down ... good quality, feels lovely

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Pass genau geliefert

Wir sind sehr zu frieden. Passt wie angegossen. So wie auf den Bildern wenn nicht noch schöner. Länge breite einfach alles wunderbar. Vielen Dank TOP

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Additional Service (034004044)

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Helpful order change

Thank you for being so helpful. You responded to my ticket and made it really straight forward to amend my order.

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WUNDERBAR!!

Ich war zuerst echt skeptisch, weil der Preis so günstig war, aber ich muss sagen ich bin wirklich beeindruckt.
Zuvor hatte ich Probleme bei der Bestellung und der Kundenshop hat mir richtig gut geholfen und ich konnte eine Bestellung stornieren.
Ich habe maßgeschneiderte Größe genommen und es hat perfekt gepasst! Wirklich eine volle Kaufempfehlung.
Das Kleid ist wunderschön und ich bin ganz verliebt und freue mich sehr darauf, es zu tragen!!

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Custom Size Fee (034004981)

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Train removal perfectly completed

I ordered a trumpet/mermaid dress with a court train however I wanted the style to be floor length and more fitted therefore removed the train. They carried out the request perfectly, the dress is excellent and they communicated well to let me know my request was received. Definitely buying other items from JJsHouse

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Customization - No Train (034004965)

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Changement robe mariée

J'ai pu modifier après avoir passé commande les mensurations de ma robe de mariée. Je trouve normal que cela a été payant. Merci d'avoir bien voulu changer !

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Great Service

Great Service. I wanted to change the shipping address for my wedding dress and jjshouse accommodated my many requests. They have awesome customer service and I am looking forward to my dress in the next 2 weeks. I have looked at the reviews and people seem to be overall pleased with their purchases, in fact a friend of mine purchased her dress here and said it is beautiful. So great expectations.

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Good

Good

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gute Masshaltung gute Passform

Genau nach mass gefertigt

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Wonderful customer services with Jocel

I somehow made a mistake and selected two girls robes instead of one, along with my order for something else. Live chat with JOCEL. She was so lovely and very helpful. Sorted my problem out for me in no time. Wouldn’t it be lovely if every time you made a mistake you got someone like JOCEL to help you !

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JJ's House Reviews - Services

You can buy in confidence from JJ's House. Founded in 2010, JJ's House has over 13 years of experience in meeting the needs of online wedding, prom, and other special occasion dress purchasers. Recognized as a Google Trusted store, JJ's House earned a good rating for good quality products and excellent customer service. When you purchase from JJ's House, you are buying from an established merchant who cares about your customer experience.

You will always find outstanding products at JJ's House. All the dresses sold on JJ's House's site are authentic designer dresses. As these product reviews illustrate, JJ's House sells top-quality formal dresses. With thousands of dresses to choose from, every woman can find a dress that will be just right for her event.

Our customer service team is ready to answer any questions you might have, from pre-purchase dress selection to final delivery of your dress. It is our goal to offer you an excellent customer experience and a memorable event, which would definitely encourage you to write a glowing review of your dress purchase experience.