Online help

Pedidos

1. How do I place an order?

To place your order, simply follow the steps as shown below:
1. Go to the item page.
2. Choose your preferred color and size (if applicable).
3. Click "Add to Cart"
4. Review that everything is correct and click "Checkout".
5. Go to the checkout page.
6. If you're a registered customer, sign in first. If you're a new customer, checkout as guest now.
7. Fill out all shipping and payment information.
8. Click "Place Order"
You'll be taken to a confirmation page that will give you an order number and you will be emailed a confirmation once the payment has processed. Please be sure to read all emails from us carefully.
If you need further guidance or run into any issues when placing your order, please Contact Us, and we'll get back to you as soon as possible."

Leia o artigo

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made to order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page.
If you've already placed an order, your estimated delivery date is in your Order Confirmation email. Or you can find it on the Order Details page via this link.
Once your order has been shipped, we will email you a confirmation and tracking number with updated delivery information. Alternatively, you can retrieve the tracking number on the order details page via this link.
If your estimated delivery date has passed and you order hasn't been delivered, please Contact Us for further help.

Leia o artigo

3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

Leia o artigo

4. When will I receive my order?

Normalmente, você pode receber um pedido dentro de 2-3 semanas. Leva cerca de 9-12 dias para personalização e 2-4 dias para envio rápido.
Verifique o tempo de personalização e o tempo de envio na página do produto, se desejar saber os detalhes.

Leia o artigo

Produto

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

Leia o artigo

2. Will my item be exactly the same color as what is shown on your website?

Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get. We suggest you order a fabric swatch to view colors in person.

Leia o artigo

3. Could we get color swatches to see what the colors look like in reality?

Yes, color swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

Leia o artigo

4. How can I make sure all of my dresses are the same color?

Color consistency is of the utmost importance of course. However, there is a chance that there will be slight variations if dresses in same color submit several orders at different times. Because batches of fabric are produced at different times, the same fabric of the same color at different times might be slightly different.
You need to order all dresses within 24 hours and contact us to tell us all the dress should be in the same color. Then, all the dresses will be cut from the same bolt of fabric to make sure they come in the exact same color.
After 24 hours, we cannot guarantee any late orders will be included in the same dye lot as the rest of your party.
Keep in mind that screen resolutions can alter the way colors look on your computer depending on how you have it set. We always recommend ordering Swatches (free shipping) beforehand so you can see the true color quality of each fabric in person. Please note that different types of fabrics do take the dye differently, and will not match perfectly.

Leia o artigo

5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact Us for more information.

Leia o artigo

Pagamento

1. What methods of payment do you accept?

You can use any of the payment methods listed below to pay for your order. We take your security very seriously, therefore your details are safe with us.
Please see below the payment methods we accept:
*Please note, some payment methods are only available as a payment method for selected countries on our web. If the payment method is available for your country, you will see this payment option at checkout.

Leia o artigo

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

Leia o artigo

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Leia o artigo

Entrega

1. Where/What countries do you ship to?

We ship worldwide to nearly every country across the globe, covering North and South America, Europe, Asia, Africa, Oceania, and more.
We employ the services of major, trusted international carriers to ensure your package arrives at your destination safely and securely.
If your shipping destination is not available at checkout, please just Contact Us.

Leia o artigo

2. What shipping methods do you offer?

Expedited Shipping, Standard Shipping, and Super Save Shipping are available for most of the countries that we ship to. Once you've entered your shipping address, you'll be able to see the available shipping methods.
Shipping costs are calculated automatically at the checkout page when both the destination and delivery service are selected.
You may add items to the checkout page to check on the accurate shipping fee. Customers can also place a test order to check the total cost.

Leia o artigo

3. What if I need to change my shipping address?

Yes, you can change the shipping address Before Shipment. Please Contact Us. We will correct your shipping address and send you a confirmation email as soon as possible.
While we can no longer make any changes to your address, if your package is being shipped, you will need to contact the carrier to request changes of delivery.
Orders (swatches, accessories, fabric, etc.) cannot be updated once the package has been shipped.
For an unpaid order, you can place a new one as you want and put in the correct details. Unpaid orders will be cancelled automatically in 5 days."

Leia o artigo

4. How much does shipping cost?

The shipping costs depend on the weight of the order, the country of destination and the shipping method, if you put all items in the cart and go to checkout, you will see the shipping costs, which are automatically calculated by the system.

Leia o artigo

Devoluções

1. What is your return policy?

JJ's House will issue a full refund including tax and shipping for any damaged, defective, or mis-shipped items. If your item arrives damaged or defective, please reach out to our Customer Service team directly for assistance with processing your return.
Please keep in mind that all dresses are uniquely made to order to keep costs low for our customers. We also understand that colors on your computer screen can be a little different to how they appear in person. For these reasons, we encourage you to order a Swatch (free shipping) to help you decide.
FOR ALL RETURNS:
JJ's House will only issue one prepaid return label per order. You will be responsible for paying shipping fees including, but not limited to, the cost to ship and any shipping materials on additional returns. Because of this, we recommend returning all unwanted items at one time.
FOR ALL STANDARD SIZE DRESSES, SHOES, AND ACCESSORIES:
JJ's House will issue a full refund of the cost of the returned product if you are not satisfied with your item(s). Contact our Customer Service to initiate the return process within 14 days upon receiving your item(s). The item must be returned in its original condition (if eligible per the return policy).
Please note:
* The item must be unworn, unwashed, unaltered, undamaged and with the original tags attached. We cannot process the return of any faulty item.
* Original shipping fee & return shipping fee will not be refunded.
* As all items (including standard size) are made-to-order, we cannot afford to accept the ‘buy-many-keep-one’ purchase. Our customer service team may cancel an order believed to have been made with that intention.
FOR ALL CUSTOM SIZE DRESSES:
At JJ's House, we understand that you may want the dress to ideal fit! To help you out, we offer custom sizing on most of our dresses. Custom sizing takes the same amount of time to make and ship to you!
A few things to remember about custom dresses:
Custom dresses are made specifically to the measurements you provide (bust, waist, hips, height, and hollow-to-floor). That means no one else will be able to wear that dress once it's made. Because of this, we are unable to accept any returns on custom dresses. Please double check your measurements and color choice before ordering.
We understand that sometimes small alterations are needed, we offer limited alterations reimbursement for only our custom sizes. Simply send us a picture of your receipt from the tailor and your order number and we'll do the rest! Yes, it really is that easy!
FOR ALL PRESONALIZED AND PERSONAL CARE ITEMS:
All personalized and personal care items (including earrings, lingerie, swimwear, etc.) are final sale. Due to hygiene issues there are no returns/exchanges.
FOR ALL SAMPLE SALE ITEMS:
All Sample Sale items are final sale. No returns, no refunds, no exchages.
EXCHANGE POLICY
We do not offer an exchange service for any products at this time. Because all items are made-to-order, we do not have ready-made dresses or products that can be shipped in exchange for your returned items. You will need to return unwanted items (if eligible per the return policy), and then place a new order for the replacement items. All new orders are subject to the current production period.
HOW TO RETURN
1. Submit a return request at Contact Us to Customer Service within 14 days of receiving your order. Please include the reason for return and photographs for verification.
2. Once we have approved your request, you will be sent a return form which needs to be included with your return. Please send your item(s) using local post within 14 days from receiving the return form.
3. When we receive the returned package, the item(s) will be inspected to ensure it is in the original condition and has the issues stated in the return request.
4. Once confirmed, the refund will be credited back to the original payment method within 10-15 days (the processing time depends on your payment method and bank).
Please note:
* We reserve the right to refuse the return if received in an unacceptable condition.
* We cannot process any products that are returned without our prior knowledge.
* We are not liable for return item(s) that are lost or damaged, please keep the receipt with tracking information.
CANCELLATION POLICY
All our items are made-to-order, including standard size items. Once the tailoring process has begun, there will be Labor Costs and Material Costs, with this in mind, please refer to our cancellation policy below:
• Unpaid orders are automatically cancelled after 5 days.
• Cancel order within 24 hours of payment for a full refund.
• Cancel order 24–72 hours after payment: 80% refund + shipping fee.
• Cancel order 72-120 hours after payment: 50% refund + shipping fee.
• Cancel order > 120 hours after payment: Refund of shipping fee only.
• Once your order is shipped, it cannot be cancelled."

Leia o artigo

2. What is your return/exchange process?

You may need to Contact US to initiate the return process within 14 days upon receiving your items. Our after-sales department will handle the issue thereafter.

Leia o artigo

3. Can I return a standard-size dress?

Yes, you can return any standard size item within 14 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

Leia o artigo

A Minha Conta

1. How I can change my email address?

We can change email address for you. Please Contact Us with your new email address. We will change it within 24 hours.
If there is no order under your account, we suggest you to register a new account on our website with your email address first and send us an email. Once getting your confirmation, we will transfer the account information for you.
Please click here to register your new account.

Leia o artigo

2. What should I do if I forget my password?

If you've forgotten your password, please click this link to reset your password. We'll then email you a link directly to your registered email address to reset your password.
We recommend checking your junk and spam folder if you're having trouble finding it.

Leia o artigo

About JJsHouse

1. Do you have a store?

We are sorry but currently we do not have any physical stores. As an e-commerce company, we just do business online. You can see the products on our website and place the order. We will make the products for you once your order is confirmed.
We completely understand that you may have concerns about the fit and the style of our dresses. If so, you can choose custom size to ensure the fit. For most of adult dresses, we can make it with your measurements and the dress will fit you well. Each of our dresses is totally made to order according to our pictures. We sincerely hope you could give us a try.

Leia o artigo

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

Leia o artigo
Como funciona
Guarde os seus favoritos
Convidar o Seu Amigo
Comente e vote nos seus favoritos
Vamos começar

ADICIONADO COM SUCESSO!

Vamos notá-lo quando estiver em estoque

Erro de rede, reenvie!

evite esses erros comuns:

Acabando seu projeto

Esse é um vestido feito sob medida e fotografado por JJsHouse.com. Todos os direitos reservados. Copiar ou reproduzir essas imagem é extremamente proibido.
ESTILOS SEMELHANTES
  • Decote redondo longos tecido de seda renda vestido de festa

    US$ 56.00

    US$ 172.00

  • Trompete/sereia decote redondo longos tecido de seda vestido de festa com pregueado

    US$ 56.00

    US$ 194.00

  • Decote v assimétrico tecido de seda vestido de festa com pregueado renda

    US$ 56.00

    US$ 127.00

  • Tubo off-the-ombro longos tecido de seda vestido de festa com pregueado

    US$ 56.00

    US$ 151.00

  • Trompete/sereia decote redondo longos cetim vestido de festa com lantejoulas

    US$ 56.00

    US$ 152.00

  • Decote v longos tecido de seda vestido de festa com pregueado

    US$ 56.00

    US$ 150.00

  • Corte a gola alta longos tecido de seda renda vestido de festa

    US$ 56.00

    US$ 137.00

  • Trompete/sereia decote redondo longos cetim renda vestido de festa

    US$ 56.00

    US$ 149.00

  • Trompete/sereia decote quadrado sweep/brush trem jersey vestido de festa

    US$ 51.00

    US$ 100.00

  • Off-the-ombro longos tecido de seda vestido de festa

    US$ 56.00

    US$ 164.00

  • Tubo decote redondo longos crepe elástico vestido de festa com pregueado

    US$ 56.00

    US$ 153.00

  • Corte a decote v longos tecido de seda vestido de festa com pregueado

    US$ 51.00

    US$ 114.00



Trompete/sereia decote redondo longos tecido de seda vestido de festa com pregueado #269044

Vestidos de festa

US$ 51.00 US$ 118.00
Descontos adicionais não podem ser usados em venda final.
Venda final. Este item foi retirado de nossos modelos e pode apresentar pequenas imperfeições, como botão, gancho ou presilha faltando.
  • A sua cor ou tamanho não está disponível? Veja mais Vestidos de liquidação final ou peça um Vestido Novo agora!

Veja mais detalhes

  • Todos os Itens de Venda Final são muito limitados em estoque, então se tivermos um do seu tamanho que você adora, não espere!

  • Cada item de venda final foi visualmente inspecionado, limpo e recondicionado.

  • Alguns itens de venda final podem ter pequenas imperfeições que não são mostradas nas fotos.

  • Todos os itens de venda final não podem ser devolvidos ou trocados.

Feito sob encomenda
Adicionado com Sucesso!
Qty:
Adicionado com Sucesso!
Qty:
Itens correspondentes
Envio em 3 dias úteis + Tempo de Expedição : 6-12 Dias * Expedição normal: 6-12 Dias
* Expedição normal: 6-12 Dias

Peça hoje, obtê-lo 

Frequentemente comprado com

   

Depoimentos de clientes

Publique sua pergunta

4.9

Baseado em 15 Opiniões

Escreve um depoimento

Compartilhe o seu visual com outros consumidores e ganhe até 200 pontos.

Ver todas as imagens de clientes
Trompete/sereia decote redondo longos tecido de seda vestido de festa com pregueado (271269044)
Trompete/sereia decote redondo longos tecido de seda vestido de festa com pregueado (271269044)
Trompete/sereia decote redondo longos tecido de seda vestido de festa com pregueado (271269044)
Trompete/sereia decote redondo longos tecido de seda vestido de festa com pregueado (271269044)
Trompete/sereia decote redondo longos tecido de seda vestido de festa com pregueado (271269044)
Melhor crítica Revisão mais recente Fotos (4) Avaliações positivas (15)

Just perfect !!!

1 de dez. de 2021

I've ordered this dress as a "trial run" for my daughter's upcoming wedding in May 2022. The style of the dress is exactly what I was looking for and despite all the good reviews of the JJ's, I was a bit skeptical.
I made the order on the 3thrd of November, JJ's stated it would arrive between 16th and 23hrd and I've got the dress on November 29th, so about a week later. As I live on the opposite side of the globe from China, I was very satisfied with the delivery time.
Now, about the dress:
I ordered the dress "off the rack" in burgundy and based on my measurements and the chart provided, chose size 48.
I tried it on as soon as it arrived and I was instantly blown away by the fit and the quality of the dress.
It is exactly like the picture and fits better than I expected. No loose threads, fully lined, built-in bra, immaculate stitching... Not too heavy, with a nice flow.
But there is a catch:
I'm on a diet, lost a ton of weight, and will lose at least 2 sizes more till the event.
So I'm going to order the same dress, just smaller, sometime in March, and can't wait to be the proud mother of the bride in this stunning, stunning gown.
Thank you so much JJ'sHouse for existing :))

Veja mais

Traduzir
Trompete/sereia decote redondo longos tecido de seda vestido de festa com pregueado (271269044)
Trompete/sereia decote redondo longos tecido de seda vestido de festa com pregueado (271269044)

Esta Avaliação Foi Útil?

Le tissu est très beau

6 de abr. de 2022

Vraiment plus jolie en vrai, mais malheureusement la taille que j’ai pris était trop petite pour moi (elle ne m’attache pas me serre au niveau des hanches).
Bon et beau tissus.
Je recommande

Veja mais

Traduzir
Trompete/sereia decote redondo longos tecido de seda vestido de festa com pregueado (271269044)

Esta Avaliação Foi Útil?

This dress is lovely

10 de nov. de 2021

Dress arrived promptly and fit just right. I did not do custom order, but did order the size from my measurements (which was larger than my actual size). The style is amazing (especially the back!)...but I did not care for the color and ended up returning--and the process was easy. Good customer service.

Size 14, Color: Mulberry

Veja mais

Traduzir
Trompete/sereia decote redondo longos tecido de seda vestido de festa com pregueado (271269044)
Trompete/sereia decote redondo longos tecido de seda vestido de festa com pregueado (271269044)

Esta Avaliação Foi Útil?

Great purchase!

8 de mar. de 2022

Very good quality. I like the fabric. The size is perfect. But the color is not really burgundy . It is more like a fuchsia. I still like it a lot though

Veja mais

Traduzir
Trompete/sereia decote redondo longos tecido de seda vestido de festa com pregueado (271269044)

Esta Avaliação Foi Útil?

Return process flawless

14 de fev. de 2022

I had to return the item because I did not like how it looked on me.
The return process was flawless.
I was able to print the return labels and was notified when they received it and when the return was completely processed.

Veja mais

Traduzir

Esta Avaliação Foi Útil?

Beautiful dress... a bit small for me

3 de jan. de 2022

Dress is beautiful and shipped quickly! I did not measure and went by pant size, and it is a bit too small. Make sure you complete your measurements for a better fit. I will order a size up and see how that will work. But will purchase again, loved the material and packaging. I really would love to wear this dress for my occasion.

Veja mais

Traduzir

Esta Avaliação Foi Útil?

Beautiful elegant dress

6 de abr. de 2022

Beautiful- well made

Veja mais

Traduzir

Esta Avaliação Foi Útil?

Beautiful dress

26 de nov. de 2021

I ordered a standard size, not custom and dress fit perfectly.. Material and quality were amazing. I wore it to a formal wedding and received a ton of compliments on this dress.

Veja mais

Traduzir

Esta Avaliação Foi Útil?

Beautiful dress

26 de nov. de 2021

I ordered a standard size, not custom and dress fit perfectly.. Material and quality were amazing. I wore it to a formal wedding and received a ton of compliments on this dress.

Veja mais

Traduzir

Esta Avaliação Foi Útil?

too small

10 de nov. de 2021

The dress was too small. I had put in for size sixteen but buy the size of the other dress it would be too small also.

Veja mais

Traduzir

Esta Avaliação Foi Útil?

Consulta de produto

Iniciar bate-papo!

Baixar APP

BAIXE PARA SER NOTIFICADO PELA PRIMEIRA VEZ

(Pesquise no APP: 269044)

Leia o código QR

Leia o código QR

Mais vendidos

  • Corte a decote redondo assimétrico tecido de seda vestido de festa com beading lantejoulas (271221723) 65

    US$ 56.00

    US$ 160.00

  • Decote v longos tecido de seda vestido de festa (271211669) 65

    US$ 56.00

    US$ 154.00

  • Decote v assimétrico tecido de seda vestido de festa com pregueado renda (271238320) 55

    US$ 56.00

    US$ 127.00

  • Decote v longos tecido de seda vestido de festa com frente aberta (271211196) 60

    US$ 56.00

    US$ 138.00

   

Tags relacionados

Vestidos De Festa Em Vicente Pires, Vestidos De Festa Em Vila Do Porto, Vestidos De Festa Em Vila Flores, Vestidos De Festa Em Vila Nova De Foz Côa, Vestidos De Festa Em VILA NOVA DOS MARTIRIOS, Vestidos De Festa Em Vila Velha, Vestidos De Festa Em Vila Velha Bairro Itapoã, Vestidos De Festa Em Vilhena, Vestidos De Festa Em Viseu, Vestidos De Festa Em Vitória,

BAIXE PARA DESFRUTAR

5% DE DESCONTO

1° PEDIDO

E GANHE {$points} PONTOS

Leia o código QR