Online help

Zamówienia

1. How do I place an order?

To place your order, simply follow the steps as shown below:
1. Go to the item page.
2. Choose your preferred color and size (if applicable).
3. Click "Add to Cart"
4. Review that everything is correct and click "Checkout".
5. Go to the checkout page.
6. If you're a registered customer, sign in first. If you're a new customer, checkout as guest now.
7. Fill out all shipping and payment information.
8. Click "Place Order"
You'll be taken to a confirmation page that will give you an order number and you will be emailed a confirmation once the payment has processed. Please be sure to read all emails from us carefully.
If you need further guidance or run into any issues when placing your order, please Contact Us, and we'll get back to you as soon as possible."

Przeczytaj artykuł

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made to order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page.
If you've already placed an order, your estimated delivery date is in your Order Confirmation email. Or you can find it on the Order Details page via this link.
Once your order has been shipped, we will email you a confirmation and tracking number with updated delivery information. Alternatively, you can retrieve the tracking number on the order details page via this link.
If your estimated delivery date has passed and you order hasn't been delivered, please Contact Us for further help.

Przeczytaj artykuł

3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

Przeczytaj artykuł

4. When will I receive my order?

Zwykle otrzymuje się zamówiony towar w ciągu 2–3 tygodni. Szycie zabiera około 9–12 dni a przyspieszona przesyłka 2–4 dni.
Jeśli chcesz poznać szczegóły, sprawdź Terminy szycia i Terminy przesyłek.

Przeczytaj artykuł

Produkt

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

Przeczytaj artykuł

2. Will my item be exactly the same color as what is shown on your website?

Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get. We suggest you order a fabric swatch to view colors in person.

Przeczytaj artykuł

3. Could we get color swatches to see what the colors look like in reality?

Yes, color swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

Przeczytaj artykuł

4. How can I make sure all of my dresses are the same color?

Color consistency is of the utmost importance of course. However, there is a chance that there will be slight variations if dresses in same color submit several orders at different times. Because batches of fabric are produced at different times, the same fabric of the same color at different times might be slightly different.
You need to order all dresses within 24 hours and contact us to tell us all the dress should be in the same color. Then, all the dresses will be cut from the same bolt of fabric to make sure they come in the exact same color.
After 24 hours, we cannot guarantee any late orders will be included in the same dye lot as the rest of your party.
Keep in mind that screen resolutions can alter the way colors look on your computer depending on how you have it set. We always recommend ordering Swatches (free shipping) beforehand so you can see the true color quality of each fabric in person. Please note that different types of fabrics do take the dye differently, and will not match perfectly.

Przeczytaj artykuł

5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact Us for more information.

Przeczytaj artykuł

Płatność

1. What methods of payment do you accept?

You can use any of the payment methods listed below to pay for your order. We take your security very seriously, therefore your details are safe with us.
Please see below the payment methods we accept:
*Please note, some payment methods are only available as a payment method for selected countries on our web. If the payment method is available for your country, you will see this payment option at checkout.

Przeczytaj artykuł

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

Przeczytaj artykuł

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Przeczytaj artykuł

Dostawa

1. Where/What countries do you ship to?

We ship worldwide to nearly every country across the globe, covering North and South America, Europe, Asia, Africa, Oceania, and more.
We employ the services of major, trusted international carriers to ensure your package arrives at your destination safely and securely.
If your shipping destination is not available at checkout, please just Contact Us.

Przeczytaj artykuł

2. What shipping methods do you offer?

Expedited Shipping, Standard Shipping, and Super Save Shipping are available for most of the countries that we ship to. Once you've entered your shipping address, you'll be able to see the available shipping methods.
Shipping costs are calculated automatically at the checkout page when both the destination and delivery service are selected.
You may add items to the checkout page to check on the accurate shipping fee. Customers can also place a test order to check the total cost.

Przeczytaj artykuł

3. What if I need to change my shipping address?

Yes, you can change the shipping address Before Shipment. Please Contact Us. We will correct your shipping address and send you a confirmation email as soon as possible.
While we can no longer make any changes to your address, if your package is being shipped, you will need to contact the carrier to request changes of delivery.
Orders (swatches, accessories, fabric, etc.) cannot be updated once the package has been shipped.
For an unpaid order, you can place a new one as you want and put in the correct details. Unpaid orders will be cancelled automatically in 5 days."

Przeczytaj artykuł

4. How much does shipping cost?

The shipping costs depend on the weight of the order, the country of destination and the shipping method, if you put all items in the cart and go to checkout, you will see the shipping costs, which are automatically calculated by the system.

Przeczytaj artykuł

Zwroty

1. What is your return policy?

JJ's House will issue a full refund including tax and shipping for any damaged, defective, or mis-shipped items. If your item arrives damaged or defective, please reach out to our Customer Service team directly for assistance with processing your return.
Please keep in mind that all dresses are uniquely made to order to keep costs low for our customers. We also understand that colors on your computer screen can be a little different to how they appear in person. For these reasons, we encourage you to order a Swatch (free shipping) to help you decide.
FOR ALL RETURNS:
JJ's House will only issue one prepaid return label per order. You will be responsible for paying shipping fees including, but not limited to, the cost to ship and any shipping materials on additional returns. Because of this, we recommend returning all unwanted items at one time.
FOR ALL STANDARD SIZE DRESSES, SHOES, AND ACCESSORIES:
JJ's House will issue a full refund of the cost of the returned product if you are not satisfied with your item(s). Contact our Customer Service to initiate the return process within 14 days upon receiving your item(s). The item must be returned in its original condition (if eligible per the return policy).
Please note:
* The item must be unworn, unwashed, unaltered, undamaged and with the original tags attached. We cannot process the return of any faulty item.
* Original shipping fee & return shipping fee will not be refunded.
* As all items (including standard size) are made-to-order, we cannot afford to accept the ‘buy-many-keep-one’ purchase. Our customer service team may cancel an order believed to have been made with that intention.
FOR ALL CUSTOM SIZE DRESSES:
At JJ's House, we understand that you may want the dress to ideal fit! To help you out, we offer custom sizing on most of our dresses. Custom sizing takes the same amount of time to make and ship to you!
A few things to remember about custom dresses:
Custom dresses are made specifically to the measurements you provide (bust, waist, hips, height, and hollow-to-floor). That means no one else will be able to wear that dress once it's made. Because of this, we are unable to accept any returns on custom dresses. Please double check your measurements and color choice before ordering.
We understand that sometimes small alterations are needed, we offer limited alterations reimbursement for only our custom sizes. Simply send us a picture of your receipt from the tailor and your order number and we'll do the rest! Yes, it really is that easy!
FOR ALL PRESONALIZED AND PERSONAL CARE ITEMS:
All personalized and personal care items (including earrings, lingerie, swimwear, etc.) are final sale. Due to hygiene issues there are no returns/exchanges.
FOR ALL SAMPLE SALE ITEMS:
All Sample Sale items are final sale. No returns, no refunds, no exchages.
EXCHANGE POLICY
We do not offer an exchange service for any products at this time. Because all items are made-to-order, we do not have ready-made dresses or products that can be shipped in exchange for your returned items. You will need to return unwanted items (if eligible per the return policy), and then place a new order for the replacement items. All new orders are subject to the current production period.
HOW TO RETURN
1. Submit a return request at Contact Us to Customer Service within 14 days of receiving your order. Please include the reason for return and photographs for verification.
2. Once we have approved your request, you will be sent a return form which needs to be included with your return. Please send your item(s) using local post within 14 days from receiving the return form.
3. When we receive the returned package, the item(s) will be inspected to ensure it is in the original condition and has the issues stated in the return request.
4. Once confirmed, the refund will be credited back to the original payment method within 10-15 days (the processing time depends on your payment method and bank).
Please note:
* We reserve the right to refuse the return if received in an unacceptable condition.
* We cannot process any products that are returned without our prior knowledge.
* We are not liable for return item(s) that are lost or damaged, please keep the receipt with tracking information.
CANCELLATION POLICY
All our items are made-to-order, including standard size items. Once the tailoring process has begun, there will be Labor Costs and Material Costs, with this in mind, please refer to our cancellation policy below:
• Unpaid orders are automatically cancelled after 5 days.
• Cancel order within 24 hours of payment for a full refund.
• Cancel order 24–72 hours after payment: 80% refund + shipping fee.
• Cancel order 72-120 hours after payment: 50% refund + shipping fee.
• Cancel order > 120 hours after payment: Refund of shipping fee only.
• Once your order is shipped, it cannot be cancelled."

Przeczytaj artykuł

2. What is your return/exchange process?

You may need to Contact US to initiate the return process within 14 days upon receiving your items. Our after-sales department will handle the issue thereafter.

Przeczytaj artykuł

3. Can I return a standard-size dress?

Yes, you can return any standard size item within 14 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

Przeczytaj artykuł

Moje konto

1. How I can change my email address?

We can change email address for you. Please Contact Us with your new email address. We will change it within 24 hours.
If there is no order under your account, we suggest you to register a new account on our website with your email address first and send us an email. Once getting your confirmation, we will transfer the account information for you.
Please click here to register your new account.

Przeczytaj artykuł

2. What should I do if I forget my password?

If you've forgotten your password, please click this link to reset your password. We'll then email you a link directly to your registered email address to reset your password.
We recommend checking your junk and spam folder if you're having trouble finding it.

Przeczytaj artykuł

About JJsHouse

1. Do you have a store?

We are sorry but currently we do not have any physical stores. As an e-commerce company, we just do business online. You can see the products on our website and place the order. We will make the products for you once your order is confirmed.
We completely understand that you may have concerns about the fit and the style of our dresses. If so, you can choose custom size to ensure the fit. For most of adult dresses, we can make it with your measurements and the dress will fit you well. Each of our dresses is totally made to order according to our pictures. We sincerely hope you could give us a try.

Przeczytaj artykuł

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

Przeczytaj artykuł
Jak to działa
Zapisz ulubione
Zaproś znajomego
Komentuj i głosuj na ulubione
Zacznijmy

DODANO!

Powiadomimy Cię, gdy będzie dostępny

Błąd sieci, prześlij ponownie!

unikaj tych częstych błędów:

Dokańczanie Twojego projektu

PODOBNE STYLE
  • Linia A Okrągły głęboko wycięty Do Kolan Szyfon Sukienki Koktajlowe

    US$ 142.00


  • Linia A Litera V Do Kolan Szyfon Koronka Sukienki Koktajlowe

    US$ 127.00


  • Linia A Litera V Do Kolan Szyfon Sukienki Koktajlowe Z Żabot

    US$ 180.00


  • Linia A Okrągły głęboko wycięty Do Kolan Szyfon Sukienki Koktajlowe Z Ruffles kaskadowe

    US$ 98.00


  • Linia A/Księżniczka Dekolt Serce Do Kolan Szyfon Sukienki Koktajlowe Z Żabot Zdobiony koralikami cekiny

    US$ 150.00


  • Linia A Litera V Do Kolan Sukienki Koktajlowe Z Żabot

    US$ 114.00


  • Linia A Litera V Do Kolan Szyfon Sukienki Koktajlowe Z Żabot

    US$ 167.00


  • Linia A Okrągły głęboko wycięty Do Kolan Szyfon Koronka Sukienki Koktajlowe

    US$ 124.00


  • Linia A Litera V Do Kolan Szyfon Sukienki Koktajlowe Z Podział przednia

    US$ 71.00


  • Linia A Dekolt typu Carmen Do Kolan Szyfon Sukienki Koktajlowe Z Zdobiony koralikami cekiny

    US$ 114.00


  • Linia A Litera V Do Kolan Szyfon Sukienki Koktajlowe Z Żabot

    US$ 105.00


  • Linia A Okrągły głęboko wycięty Do Kolan Szyfon Sukienki Koktajlowe Z Koronka Ruffles kaskadowe

    US$ 122.00




Linia A Okrągły głęboko wycięty Do Kolan Szyfon Koronka Sukienki Koktajlowe Z cekiny #230193

Sukienki Koktajlowe

Opinie(29)

US$ 120.00 US$ 122.00
  • Wszystkie kolory(56) Oferta specjalna Kolory US$ 79 (1) Wysyłka kolorów w 24 godziny(1)
  • Rozmiar Niestandardowy Rozmiar (US$ 20.00)

    Niestandardowy Rozmiar

    Szukasz idealnego wyglądu? Za dodatkowe US$ 20.00, nasi krawcy używając dokladnych pomiarów, stworzą idealną suknię tylko dla Ciebie.





    Przewodnik po Miarach

    • Niestandardowy Rozmiar jest ostateczna sprzedaż i bezzwrotne.

    • Podane wymiary są moimi własnymi, a nie wymiarami standardowego rozmiaru.

    • Rozumiem, żę moja sukienka zostanie wykonana dokładnie tak, jak wynika z podanych wymiarów – JJ's House nie doda żadnych luzów dla wygody.

    Brak rozmiaru dla tego oferta specjalna koloru.
Wykonane na indywidualne zamówienie
Dodano!
Qty:
Pasujące produkty
Suknia Długość Ubranie Torby
US$ 4.00
Dla kobiet Satyna Jedwabna Obcas Stiletto Otwarty Nosek Buta Czólenka Sandały Z Stras/ Krysztal Górski Zamek błyskawiczny Łańcuszek
US$ 73.00
Wysylka w ciągu 24h + Czas przesyłki: 3-6 Dni * Przyspieszona Przesylka/Przesylka Priorytetowa: 3-6 Dni
* Standardowa Wysyłka: 6-10 Dni
* Przyspieszona Przesylka/Przesylka Priorytetowa: 3-6 Dni
* Standardowa Wysyłka: 6-10 Dni

Zamów dzisiaj, zdobyć 

Ta suknia jest Wykonany-Na-Zamówienie. Nieważne czy wybierasz rozmiar standardowy czy nie standardowy, nasi krawcy uszyją każdą suknię zgodnie z zamównieniem.

Często kupowane z

   

Opinie Klientów

Zadać pytanie

4.8

W oparciu o 35pinii

Napisz opinię

Podziel się swoją stylizacją z innymi klientami i uzyskaj zniżkę US$ 15.

Malé

21%
Wierny na wymiar

79%
Velké

0%
Zobacz wszystkie obrazy klientów
Linia A Okrągły głęboko wycięty Do Kolan Szyfon Koronka Sukienki Koktajlowe Z cekiny (016230193)
Linia A Okrągły głęboko wycięty Do Kolan Szyfon Koronka Sukienki Koktajlowe Z cekiny (016230193)
Linia A Okrągły głęboko wycięty Do Kolan Szyfon Koronka Sukienki Koktajlowe Z cekiny (016230193)
Linia A Okrągły głęboko wycięty Do Kolan Szyfon Koronka Sukienki Koktajlowe Z cekiny (016230193)
Linia A Okrągły głęboko wycięty Do Kolan Szyfon Koronka Sukienki Koktajlowe Z cekiny (016230193)
Najlepsze oceny Najnowsze oceny zdjęcie (7) Pozytywne oceny (29)

You can't go wrong if you follow their measurements!

8 WRZ 2021

I had been looking for some time for a dress for my God-Daughters wedding with no luck. I came across JJ's House online. What a tremendous choice of colors, styles, AND reasonable prices!
I was a little worried to order a "fitted" style dress like this online but I was totally surprised and happy! I followed the measurement chart and it fit me to a "T". The ONLY negative thing I would have to say about it was it was a tad too long. Not so long I would have to have it shortened, but it didn't hit me mid-knee as I thought it would.

Shipping was quick, it was packaged well and had only a few wrinkles. All in all, it was a great purchase and I would do it again, in a heartbeat!

Zobacz więcej

Tłumaczyć
Linia A Okrągły głęboko wycięty Do Kolan Szyfon Koronka Sukienki Koktajlowe Z cekiny (016230193)
Linia A Okrągły głęboko wycięty Do Kolan Szyfon Koronka Sukienki Koktajlowe Z cekiny (016230193)

Czy ta ocena była pomocna?

Amazing dress

15 LIS 2021

this dress is amazing and the color is so rich. Plan on wearing this to a holiday dinner/dance and I know I'll be the belle of the balll!!!

Zobacz więcej

Tłumaczyć
Linia A Okrągły głęboko wycięty Do Kolan Szyfon Koronka Sukienki Koktajlowe Z cekiny (016230193)

Czy ta ocena była pomocna?

Beautiful shade of green

4 PAŹ 2021

This dress was a very nice color, definitely recommend sizing up. Will be re ordering in a bigger size because it is a bit tight from the arms. It has the built in undergarments making it easier to adjust and put on.

Zobacz więcej

Tłumaczyć
Linia A Okrągły głęboko wycięty Do Kolan Szyfon Koronka Sukienki Koktajlowe Z cekiny (016230193)

Czy ta ocena była pomocna?

Beautiful dress

31 PAŹ 2021

Beautiful dress. Color is so like the picture. I love the dress but ordered the wrong size so I ordered another one!!!

Zobacz więcej

Tłumaczyć
Linia A Okrągły głęboko wycięty Do Kolan Szyfon Koronka Sukienki Koktajlowe Z cekiny (016230193)

Czy ta ocena była pomocna?

Green cocktail dress

22 WRZ 2021

The dress is stunning, exactly like picture. Fits me perfectly, size 12 true to size. This fabulous dress is beautifully taloyed. And is extremely flattering because of the clever cut that seems to flatten the tummy area. This is not the first dress I have purchased from jjsshouse and it will not be the last.

Zobacz więcej

Tłumaczyć
Linia A Okrągły głęboko wycięty Do Kolan Szyfon Koronka Sukienki Koktajlowe Z cekiny (016230193)

Czy ta ocena była pomocna?

Stunning Rich Green Flowing Party Dress

8 LIS 2021

This is a stunning dress. The rich green color is very flattering as is the flowing chiffon skirt. The aplique on the bodice is amazing. The fit is perfect. The dress arrived very quickly.

Zobacz więcej

Tłumaczyć

Czy ta ocena była pomocna?

Homecoming Success

27 PAŹ 2021

Excellent dress. A little tight across the upper shoulder but otherwise fit well. Worked great for my daughter's homecoming dance.

Zobacz więcej

Tłumaczyć
Linia A Okrągły głęboko wycięty Do Kolan Szyfon Koronka Sukienki Koktajlowe Z cekiny (016230193)

Czy ta ocena była pomocna?

Elegant!

6 LIS 2021

Absolutely stunning! Make sure you follow the sizing guide and you will get the perfect elegant dress! The color is gorgeous! The detail work is beautiful. The length is great which I'm 5'10" so that is important!

Zobacz więcej

Tłumaczyć

Czy ta ocena była pomocna?

A flattering dress!!

11 LUT 2021

My dress arrived today and I am very happy with it. it is beautiful and fits great . Its a simply design dress and flattering on. I recommend ordering from this company.

Zobacz więcej

Tłumaczyć
Linia A Okrągły głęboko wycięty Do Kolan Szyfon Koronka Sukienki Koktajlowe Z cekiny (016230193)
Linia A Okrągły głęboko wycięty Do Kolan Szyfon Koronka Sukienki Koktajlowe Z cekiny (016230193)

Czy ta ocena była pomocna?

Beautiful dress and attention to detail

9 SIĘ 2020

The dress arrived packaged well and in perfect condition. It was beautiful, but sadly too small for me. I am used to wearing a size 8 in most dresses including Talbots. I ordered a size 10 and had to return. The waist was fine but couldn’t zip due to very small waist. I think the bust area would have been fine. Now I’m debating between a size 12 or 14 then having altered. I’m the Mother of the groom and the wedding is still 2 months away. I want to get settled on my dress but hoping to loose a few pounds before then. The bodice of this dress is very fitted so no extra room. The option to send measurements and have dress custom made for an extra $20.00 is a wonderful option as well.
I would not hesitate to order from jjs house. The fabric is lovely and the sequins and embroidery were stunning. The variety of styles and color choices is beyond belief. I wish there was a way to order at least 2 different styles and feel comfortable you could get the perfect dress and return the other.
My only other drawback is you have to be honest about your measurements which is difficult for a lot of us older ladies. Luckily I have an excellent tailor and plan to have her measure me and discuss best size to order with possibility of still altering.

Zobacz więcej

Tłumaczyć

Czy ta ocena była pomocna?

Konsultacja produkt

Rozpocznij czat teraz!

Pobierz APP

POBIERZ, ABY OTRZYMAĆ POWIADOMIENIE ZA PIERWSZYM RAZEM

(Szukaj w APP: 230193)

Skanowania QR code

Skanowania QR code

przez K***0

May 16, 2021

Q: Do you offer this dress in petite?

Odpowiedź przez JJ's House.com:

Hello,we do not have petite sizes. Your options would be to order a standard size based on your measurements and then having it hemmed by your local tailor or, order it in custom size so it is made to fit you perfectly.

Bestsellery

  • Linia A Okrągły głęboko wycięty Do Kolan Szyfon Koronka Sukienki Koktajlowe Z cekiny (016230193) 35

    US$ 79.00

    US$ 122.00

  • Wąska Okrągły głęboko wycięty Do Kolan Szyfon Sukienki Koktajlowe (016198251) 40

    US$ 90.00

    US$ 150.00

  • Linia A Litera V Do Kolan Szyfon Sukienki Koktajlowe Z Zdobiony koralikami (016230179) 30

    US$ 63.00

    US$ 93.00

  • Linia A Dekolt typu Carmen Asymetryczny Szyfon Koronka Sukienki Koktajlowe Z cekiny (016230211)

    US$ 121.00

   

Powiązane Etykiety

Sukienki Koktajlowe W Zawiercie, Sukienki Koktajlowe W Zawisty Nadbużne, Sukienki Koktajlowe W Zbąszyń, Sukienki Koktajlowe W Zbrosławice, Sukienki Koktajlowe W Zduńska Wola, Sukienki Koktajlowe W Zdzieszowice, Sukienki Koktajlowe W Żelechlinek, Sukienki Koktajlowe W Zgierz, Sukienki Koktajlowe W Zgorzelec, Sukienki Koktajlowe W Zieleniewo,

POBIERZ, ABY CIESZYĆ SIĘ

5% ZNIŻKI

NA PIERWSZE ZAMÓWIENIE

I ZDOBĄDŹ {$points} PUNKTÓW

Skanowania QR code

5% OFF

Dla nowych użytkowników

OTRZYMAJ 5% ZNIŻKI

Otrzymaj

5% OFF

Na swoje pierwsze zamówienie poprzez rejestrację e-mailem.