Online help

Zamówienia

1. How do I place an order?

To place your order, simply follow the steps as shown below:
1. Go to the item page.
2. Choose your preferred color and size (if applicable).
3. Click "Add to Cart"
4. Review that everything is correct and click "Checkout".
5. Go to the checkout page.
6. If you're a registered customer, sign in first. If you're a new customer, checkout as guest now.
7. Fill out all shipping and payment information.
8. Click "Place Order"
You'll be taken to a confirmation page that will give you an order number and you will be emailed a confirmation once the payment has processed. Please be sure to read all emails from us carefully.
If you need further guidance or run into any issues when placing your order, please Contact Us, and we'll get back to you as soon as possible."

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2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made to order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page.
If you've already placed an order, your estimated delivery date is in your Order Confirmation email. Or you can find it on the Order Details page via this link.
Once your order has been shipped, we will email you a confirmation and tracking number with updated delivery information. Alternatively, you can retrieve the tracking number on the order details page via this link.
If your estimated delivery date has passed and you order hasn't been delivered, please Contact Us for further help.

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3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

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4. When will I receive my order?

Zwykle otrzymuje się zamówiony towar w ciągu 2–3 tygodni. Szycie zabiera około 9–12 dni a przyspieszona przesyłka 2–4 dni.
Jeśli chcesz poznać szczegóły, sprawdź Terminy szycia i Terminy przesyłek.

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Produkt

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

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2. Will my item be exactly the same color as what is shown on your website?

Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get. We suggest you order a fabric swatch to view colors in person.

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3. Could we get color swatches to see what the colors look like in reality?

Yes, color swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

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4. How can I make sure all of my dresses are the same color?

Color consistency is of the utmost importance of course. However, there is a chance that there will be slight variations if dresses in same color submit several orders at different times. Because batches of fabric are produced at different times, the same fabric of the same color at different times might be slightly different.
You need to order all dresses within 24 hours and contact us to tell us all the dress should be in the same color. Then, all the dresses will be cut from the same bolt of fabric to make sure they come in the exact same color.
After 24 hours, we cannot guarantee any late orders will be included in the same dye lot as the rest of your party.
Keep in mind that screen resolutions can alter the way colors look on your computer depending on how you have it set. We always recommend ordering Swatches (free shipping) beforehand so you can see the true color quality of each fabric in person. Please note that different types of fabrics do take the dye differently, and will not match perfectly.

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5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact Us for more information.

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Płatność

1. What methods of payment do you accept?

You can use any of the payment methods listed below to pay for your order. We take your security very seriously, therefore your details are safe with us.
Please see below the payment methods we accept:
*Please note, some payment methods are only available as a payment method for selected countries on our web. If the payment method is available for your country, you will see this payment option at checkout.

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2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

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3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

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Dostawa

1. Where/What countries do you ship to?

We ship worldwide to nearly every country across the globe, covering North and South America, Europe, Asia, Africa, Oceania, and more.
We employ the services of major, trusted international carriers to ensure your package arrives at your destination safely and securely.
If your shipping destination is not available at checkout, please just Contact Us.

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2. What shipping methods do you offer?

Expedited Shipping, Standard Shipping, and Super Save Shipping are available for most of the countries that we ship to. Once you've entered your shipping address, you'll be able to see the available shipping methods.
Shipping costs are calculated automatically at the checkout page when both the destination and delivery service are selected.
You may add items to the checkout page to check on the accurate shipping fee. Customers can also place a test order to check the total cost.

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3. What if I need to change my shipping address?

Yes, you can change the shipping address Before Shipment. Please Contact Us. We will correct your shipping address and send you a confirmation email as soon as possible.
While we can no longer make any changes to your address, if your package is being shipped, you will need to contact the carrier to request changes of delivery.
Orders (swatches, accessories, fabric, etc.) cannot be updated once the package has been shipped.
For an unpaid order, you can place a new one as you want and put in the correct details. Unpaid orders will be cancelled automatically in 5 days."

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4. How much does shipping cost?

The shipping costs depend on the weight of the order, the country of destination and the shipping method, if you put all items in the cart and go to checkout, you will see the shipping costs, which are automatically calculated by the system.

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Zwroty

1. What is your return policy?

JJ's House will issue a full refund including tax and shipping for any damaged, defective, or mis-shipped items. If your item arrives damaged or defective, please reach out to our Customer Service team directly for assistance with processing your return.
Please keep in mind that all dresses are uniquely made to order to keep costs low for our customers. We also understand that colors on your computer screen can be a little different to how they appear in person. For these reasons, we encourage you to order a Swatch (free shipping) to help you decide.
FOR ALL RETURNS:
JJ's House will only issue one prepaid return label per order. You will be responsible for paying shipping fees including, but not limited to, the cost to ship and any shipping materials on additional returns. Because of this, we recommend returning all unwanted items at one time.
FOR ALL STANDARD SIZE DRESSES, SHOES, AND ACCESSORIES:
JJ's House will issue a full refund of the cost of the returned product if you are not satisfied with your item(s). Contact our Customer Service to initiate the return process within 14 days upon receiving your item(s). The item must be returned in its original condition (if eligible per the return policy).
Please note:
* The item must be unworn, unwashed, unaltered, undamaged and with the original tags attached. We cannot process the return of any faulty item.
* Original shipping fee & return shipping fee will not be refunded.
* As all items (including standard size) are made-to-order, we cannot afford to accept the ‘buy-many-keep-one’ purchase. Our customer service team may cancel an order believed to have been made with that intention.
FOR ALL CUSTOM SIZE DRESSES:
At JJ's House, we understand that you may want the dress to ideal fit! To help you out, we offer custom sizing on most of our dresses. Custom sizing takes the same amount of time to make and ship to you!
A few things to remember about custom dresses:
Custom dresses are made specifically to the measurements you provide (bust, waist, hips, height, and hollow-to-floor). That means no one else will be able to wear that dress once it's made. Because of this, we are unable to accept any returns on custom dresses. Please double check your measurements and color choice before ordering.
We understand that sometimes small alterations are needed, we offer limited alterations reimbursement for only our custom sizes. Simply send us a picture of your receipt from the tailor and your order number and we'll do the rest! Yes, it really is that easy!
FOR ALL PRESONALIZED AND PERSONAL CARE ITEMS:
All personalized and personal care items (including earrings, lingerie, swimwear, etc.) are final sale. Due to hygiene issues there are no returns/exchanges.
FOR ALL SAMPLE SALE ITEMS:
All Sample Sale items are final sale. No returns, no refunds, no exchages.
EXCHANGE POLICY
We do not offer an exchange service for any products at this time. Because all items are made-to-order, we do not have ready-made dresses or products that can be shipped in exchange for your returned items. You will need to return unwanted items (if eligible per the return policy), and then place a new order for the replacement items. All new orders are subject to the current production period.
HOW TO RETURN
1. Submit a return request at Contact Us to Customer Service within 14 days of receiving your order. Please include the reason for return and photographs for verification.
2. Once we have approved your request, you will be sent a return form which needs to be included with your return. Please send your item(s) using local post within 14 days from receiving the return form.
3. When we receive the returned package, the item(s) will be inspected to ensure it is in the original condition and has the issues stated in the return request.
4. Once confirmed, the refund will be credited back to the original payment method within 10-15 days (the processing time depends on your payment method and bank).
Please note:
* We reserve the right to refuse the return if received in an unacceptable condition.
* We cannot process any products that are returned without our prior knowledge.
* We are not liable for return item(s) that are lost or damaged, please keep the receipt with tracking information.
CANCELLATION POLICY
All our items are made-to-order, including standard size items. Once the tailoring process has begun, there will be Labor Costs and Material Costs, with this in mind, please refer to our cancellation policy below:
• Unpaid orders are automatically cancelled after 5 days.
• Cancel order within 24 hours of payment for a full refund.
• Cancel order 24–72 hours after payment: 80% refund + shipping fee.
• Cancel order 72-120 hours after payment: 50% refund + shipping fee.
• Cancel order > 120 hours after payment: Refund of shipping fee only.
• Once your order is shipped, it cannot be cancelled."

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2. What is your return/exchange process?

You may need to Contact US to initiate the return process within 14 days upon receiving your items. Our after-sales department will handle the issue thereafter.

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3. Can I return a standard-size dress?

Yes, you can return any standard size item within 14 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

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Moje konto

1. How I can change my email address?

We can change email address for you. Please Contact Us with your new email address. We will change it within 24 hours.
If there is no order under your account, we suggest you to register a new account on our website with your email address first and send us an email. Once getting your confirmation, we will transfer the account information for you.
Please click here to register your new account.

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2. What should I do if I forget my password?

If you've forgotten your password, please click this link to reset your password. We'll then email you a link directly to your registered email address to reset your password.
We recommend checking your junk and spam folder if you're having trouble finding it.

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About JJsHouse

1. Do you have a store?

We are sorry but currently we do not have any physical stores. As an e-commerce company, we just do business online. You can see the products on our website and place the order. We will make the products for you once your order is confirmed.
We completely understand that you may have concerns about the fit and the style of our dresses. If so, you can choose custom size to ensure the fit. For most of adult dresses, we can make it with your measurements and the dress will fit you well. Each of our dresses is totally made to order according to our pictures. We sincerely hope you could give us a try.

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2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

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Darmowa Dostawa Linia A Litera V Tren typu sweep Tiul Suknie Ślubne Z Zdobiony koralikami cekiny Pałąka (e) #134397

Suknie Ślubne

Opinie(27)

US$ 275.00
10% ZNIŻKI W CAŁEJ WITRYNIE  | KOD: MID
Do tego produktu kody nie mają zastosowania, ponieważ jego cena już jest obniżona.
  • Rozmiar Niestandardowy Rozmiar (US$ 20.00)

    Niestandardowy Rozmiar

    Szukasz idealnego wyglądu? Za dodatkowe US$ 20.00, nasi krawcy używając dokladnych pomiarów, stworzą idealną suknię tylko dla Ciebie.





    W przypadku sukienek do ziemi w wybranym rozmiarze należy wybrać opcję dodatkowej długości, aby suknia była odpowiednio długa do Twojej wysokości w butach na wysokim obcasie! Na przykład jeśli obcasy mają 2 inch wysokości, należy wybrać opcję +2 inch, a jeśli buty są płaskie, należy wybrać opcję +0.

    Przewodnik po Miarach

    • Niestandardowy Rozmiar jest ostateczna sprzedaż i bezzwrotne.

    • Podane wymiary są moimi własnymi, a nie wymiarami standardowego rozmiaru.

    • Rozumiem, żę moja sukienka zostanie wykonana dokładnie tak, jak wynika z podanych wymiarów – JJ's House nie doda żadnych luzów dla wygody.

Wykonane na indywidualne zamówienie
Dodano!
Qty:
Pasujące produkty
Czas przeróbki: 15-18 DNI + Czas przesyłki: 3-8 Dni * Przyspieszona Przesylka/Przesylka Priorytetowa: 3-8 Dni
* Standardowa Wysyłka: 6-12 Dni
* Przyspieszona Przesylka/Przesylka Priorytetowa: 3-8 Dni
* Standardowa Wysyłka: 6-12 Dni

Zamów dzisiaj, zdobyć 

Ta suknia jest Wykonany-Na-Zamówienie. Nieważne czy wybierasz rozmiar standardowy czy nie standardowy, nasi krawcy uszyją każdą suknię zgodnie z zamównieniem.

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Malé

4%
Wierny na wymiar

85%
Velké

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Linia A Litera V Tren typu sweep Tiul Suknie Ślubne Z Zdobiony koralikami cekiny Pałąka (e) (002134397)
Linia A Litera V Tren typu sweep Tiul Suknie Ślubne Z Zdobiony koralikami cekiny Pałąka (e) (002134397)
Linia A Litera V Tren typu sweep Tiul Suknie Ślubne Z Zdobiony koralikami cekiny Pałąka (e) (002134397)
Linia A Litera V Tren typu sweep Tiul Suknie Ślubne Z Zdobiony koralikami cekiny Pałąka (e) (002134397)
Linia A Litera V Tren typu sweep Tiul Suknie Ślubne Z Zdobiony koralikami cekiny Pałąka (e) (002134397)
Najlepsze oceny Najnowsze oceny zdjęcie (16) Pozytywne oceny (27)

Super nice dress, I am so happy with it

19 CZE 2022

I ordered it customsized but I must have done the measuring it wrong as it was too big and the skirt was shorter in the front then expected. But it was no problem to have it altered to fit me in Sweden (not the length). The waist was tightend and the sleeves on top were shortend because when I sat down the whole dress rose up. I also made the straps/ sleeves narrower/ less wide and cut off all of the lace in the neckline and around the arms. I also re did the belt and only used the plain fabric piece of it. I cut off one side of the belt and sew shut the new end. I learned that I should have ordered a larger size and done all configurations to fit me when it arrived. Especially the length in front, but it was easy to walk. :)
(I had a petticoat underneath)

How ever, I loved the dress! Excellent fabrics and feel. It is really well made and feels more expensive than it is. I also had very nice mail conversations with customer service who gladly helped me with any questions about the dresses I was choosing from.

They delivered as promised and it was a very smooth affair but I had to make and wanted to make some other changes to the dress.

I truly recommend Jj’s.


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Odpowiedź przez JJ's House.com:

Dear Hanna_alm,

Thank you for your purchase and feedback.

We are so sorry the size didn't meet your satisfaction. If you're not sure about the size, you can contact our customer service and tell them your measurements before the purchase. They would be very happy to help you choose the right size.

We will constantly provide better products and service to our customers.

Sincerely hope we can serve you again in the near future.

Have a good day!

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Tłumaczyć
Linia A Litera V Tren typu sweep Tiul Suknie Ślubne Z Zdobiony koralikami cekiny Pałąka (e) (002134397)
Linia A Litera V Tren typu sweep Tiul Suknie Ślubne Z Zdobiony koralikami cekiny Pałąka (e) (002134397)

Czy ta ocena była pomocna?

Soo pretty!

9 LUT 2022

I did custom sizing and it fits everywhere EXCEPT my shoulders… I have broader shoulders so it was just a bit too tight on the sleeves. I will have to get it altered. Other than that I love it soo much! Thank youu!

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Tłumaczyć
Linia A Litera V Tren typu sweep Tiul Suknie Ślubne Z Zdobiony koralikami cekiny Pałąka (e) (002134397)
Linia A Litera V Tren typu sweep Tiul Suknie Ślubne Z Zdobiony koralikami cekiny Pałąka (e) (002134397)

Czy ta ocena była pomocna?

I love it!!

12 STY 2022

Absolutely gorgeous! This is exactly the dress I wanted! A simple elegance with lots of sparkle! The belt is a PERFECT addition! From the picture, I wasn't sure I liked the raw edges around the neckline and sleeves, but in person I loved it! I'm so happy with the quality of this dress and can't wait to wear it for my wedding! It was a little big (I'm very petite), but I wanted to be able to return it in case it wasn't what I wanted. So now I'm going to order a custom size one! (And looking at my order status, for some reason I ordered a 2 instead of a 0 - not sure why! I'll blame it on wedding brain, haha!)

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Tłumaczyć
Linia A Litera V Tren typu sweep Tiul Suknie Ślubne Z Zdobiony koralikami cekiny Pałąka (e) (002134397)

Czy ta ocena była pomocna?

Magnifique robe

18 CZE 2021

Bonjour, avant de commander ma robe de mariée, j'étais un peu septique de commander ma robe de mariée sur un site chinois.
Du coup, j'ai fait 2 commandes pour tester ce site car j'avais craqué sur cette robe. J'ai fait une simple commande et elle est arrivée en 10 jours.
J'ai commandé ensuite une petite robe simple et elle est de très bonne qualité.
Du coup, je me suis lancé et j'ai commandé ma robe de mariée sur mesure. Je l'ai reçu au bout de 3 semaines. Je l'ai tout de suite essayé et elle est superbe. Les finitions sont parfaites. Les mensurations ont bien été respectées. Je suis trop contente.
Ce qui est bien sur cette robe c'est que la ceinture n'est pas cousue a la robe. Donc si l'on veut, on est pas obligé de la mettre.
Il me tarde le grand jour.
Merci Jj's housse.

Zobacz więcej

Tłumaczyć
Linia A Litera V Tren typu sweep Tiul Suknie Ślubne Z Zdobiony koralikami cekiny Pałąka (e) (002134397)
Linia A Litera V Tren typu sweep Tiul Suknie Ślubne Z Zdobiony koralikami cekiny Pałąka (e) (002134397)

Czy ta ocena była pomocna?

Excellent quality for the price. Exceeds expectations

23 CZE 2021

This was a great dress. I knew buying online I would want to take it to the alterations just that it fit to my exact measurements. For the price, the quality exceeds and people were shocked at how great it looked . I was very pleased and I highly recommend getting this dress and then investing in the alterations so it fits. Out the door you are probably looking at $300 in total which is a steal for a high quality wedding gown and alterations.

Zobacz więcej

Tłumaczyć
Linia A Litera V Tren typu sweep Tiul Suknie Ślubne Z Zdobiony koralikami cekiny Pałąka (e) (002134397)

Czy ta ocena była pomocna?

Beautiful dress

13 GRU 2019

I was so happy with the dress. As soon as I saw it I knew it was the one I wanted. I ordered my size and it fitted perfectly. The only alteration I had was making it a bit shorter and I also had the train cut off. I got married in Vegas and thus wore flats as I was walking around all day. Therefore I decided I wanted the dress to be all one length and just to the floor when wearing flats. Other than that, the dress was of amazing quality and it fitted so well. It didn't crease in transit either (from China, or from the UK to Vegas)!! The flowers in my photos were also from JJS House, as was a little jacket that I wore in the evening too (no photos of this on my phone). All were great quality. The shipment came so quickly too. All in all I was extremely happy with all 3 items. I would definitely buy from here again!!

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Tłumaczyć
Linia A Litera V Tren typu sweep Tiul Suknie Ślubne Z Zdobiony koralikami cekiny Pałąka (e) (002134397)
Linia A Litera V Tren typu sweep Tiul Suknie Ślubne Z Zdobiony koralikami cekiny Pałąka (e) (002134397)

Czy ta ocena była pomocna?

I Highly Recommend jjshouse!

27 LIP 2021

I got super pleased with my dress! The fit, the price... I was skeptical about buying a wedding dress online. But when it arrived (on time), I realized that made a great decision. It is exactly as they show in pictures on the website. I felt amazing in my wedding dress. I ordered size 18 UK and it fits perfectly. I would highly recommend jjshouse!

Zobacz więcej

Tłumaczyć
Linia A Litera V Tren typu sweep Tiul Suknie Ślubne Z Zdobiony koralikami cekiny Pałąka (e) (002134397)
Linia A Litera V Tren typu sweep Tiul Suknie Ślubne Z Zdobiony koralikami cekiny Pałąka (e) (002134397)

Czy ta ocena była pomocna?

I'm in love with my dress!!

12 MAR 2021

Like many people on here I was skeptical about buying a dress online but I loved this dress more than any others I'd seen. I ordered it two sizes smaller than what I wear as I was dieting and planned to lose weight before my wedding. When it came, it was way too big (I'm smaller on top and bigger through the hips.) I decided to order a custom one with my measurements and I COULD NOT BE HAPPIER!! It fits like a glove. The craftsmanship is amazing and although the dress was inexpensive, it does not look cheap. I would highly recommend ordering in your custom size as the fee for custom is way cheaper than alterations.

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Tłumaczyć
Linia A Litera V Tren typu sweep Tiul Suknie Ślubne Z Zdobiony koralikami cekiny Pałąka (e) (002134397)

Czy ta ocena była pomocna?

Love this dress

7 MAR 2020

I absolutely loved this dress. I was very skeptical about purchasing a dress online. But I wanted to find a dress that was more conservative and on the less expensive side. This dress was everything that I needed in a dress. It fits wonderfully. I only need some minor alterations and I am so grateful for that. I cant wait to wear it for my wedding in August

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Linia A Litera V Tren typu sweep Tiul Suknie Ślubne Z Zdobiony koralikami cekiny Pałąka (e) (002134397)
Linia A Litera V Tren typu sweep Tiul Suknie Ślubne Z Zdobiony koralikami cekiny Pałąka (e) (002134397)

Czy ta ocena była pomocna?

Love it!

4 SIĘ 2020

I love it! We thought that we may have to alter some of the sizes to fit my unusual shape, but when it came, it was perfectly long enough and right in all the places! The only addition I may add is purchasing a crinoline to fill out the skirt.
It is so pure white, I love the shimmery pieces and the lace! Definitely pleased with this order!

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Linia A Litera V Tren typu sweep Tiul Suknie Ślubne Z Zdobiony koralikami cekiny Pałąka (e) (002134397)

Czy ta ocena była pomocna?

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