Online help -

Mine bestillinger - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Click the shopping cart icon.
3.Review your order and click Continue Checkout.
4.Sign in or Register.
5. Confirm your shipping details and payment method, click Continue Checkout.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made-to-order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you add this time to the shipping time, you'll have an idea of when to expect your item.

3. How can I track my order status?

We will send you an email once your order has been shipped. Please Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
Click on ‘View Details’ to check your order status. You can choose to chat now or email us to get information on your order.

4. When will I receive my order?

You can calculate a delivery estimate by taking the processing time and adding the shipping time. Currently it takes 11-13 days to make wedding dresses and 6-11 days to make other dresses. You can check the tailoring period on the product page. The shipping time depends on the shipping method. The fastest shipping - expedited shipping, takes 3-6 days. Standard shipping takes 5-8 days, and Super saver shipping (only for items under $50) takes 15-30 days.

Produkt - +

1. What is the best way to choose my size?

Our size chart is independent. To choose the best size for you, please check the size chart on the product page, and refer to the measurements below each size. You can also refer to our measuring guide to see how to measure yourself. To ensure the dress fits you well, we also suggest you choose custom size, which means that we make the dress based on your exact measurements.

2. Will my item be exactly the same color as what is shown on your website?

Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get. We suggest you order a fabric swatch to view colors in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, color swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.

5. Can I change the design of a dress?

Due to agreements with the dress designers, we make the dresses strictly according to the pictures shown on our website. However, for certain dresses, we can add spaghetti straps or remove the train.
For adding spaghetti straps or removing a dress train, please confirm with our professional representatives first before you place your order. You can choose to chat now or email us.

Betaling - +

1. What methods of payment do you accept?

Please click this link.

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Levering - +

1. Where do you ship to?

We ship worldwide. There may be particular locations that we might require additional information to ship to, if so, we will get in touch with you ASAP.

2. What shipping methods do you offer?

We have three shipping methods including expedited shipping, standard shipping and super saver shipping. Super saver shipping is only for items priced less than US$50. Currently, we cooperate with DHL, UPS, TOLL and Post Office to ship our orders.

3. Can I change my shipping address?

You can only change the shipping address while your order is still in production. Please chat now or email us. Or you can send your correct shipping address to service@JJsHouse.com. Our representatives will correct your shipping address and send you a confirmation email as soon as possible.
Once your order has been shipped, we cannot change the delivery address nor delivery options.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Retur - +

1. What is your return policy?

For all Standard Size dresses / shoes / accessories: JJ's House will issue a full refund of the cost of the returned product if you are not satisfied with your item(s). Shipping fee will not be refunded if the items are made and prepared in the correct way. However, JJ's House will issue a full refund including shipping for any damaged, defective, or mis-shipped items. To receive a full refund, if eligible, please contact our Customer Service to initiate the return process within 7 days upon receiving your item(s). The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

2.What is your return/exchange process?

1. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order. Please include an explanation and photographs stating the reason for your return.
We reserve the right not to accept the returns without prior approval from our Customer Service. 2. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. Please keep the tracking number safe.
3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned. Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge. All PayPal payment can only be refunded via PayPal, all Credit Card payment?will only be refunded to the original Credit Card.

3. Can I return a standard-size dress?

JJ's House will issue a full refund if you are not satisfied with your item(s). Shipping fee will not be refunded. To receive a full refund, if eligible, please contact our Customer Service to initiate the return process within 7 days upon receiving your item(s). The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

Min konto - +

1. How I can change my email address?

Please send your request and correct email address to service@JJsHouse.com, or you can choose to chat now or email us. Our representatives will reply within 24 hours.

2. What should I do if I forget my password?

1.Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
2.Change password If you would like to change your password, please refer to the below steps:
1)Simply click ‘Sign in’ on our website and then click ‘My Account’ at the top of the website.
2)Click "Account Settings" on the left column and then you can change the password and save the new one.

About JJsHouse - +

1. Do you have a store?

We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices.?Please feel free to contact us and we are willing to give you some professional suggestions.

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

Utsolgt

Trompet/Havfrue Off-the-Shoulder Gulvlengde Jersey Ballkjole

Trompet/Havfrue Off-the-Shoulder Gulvlengde Jersey Ballkjole #112753

1 117 kr
  • Fargekart
  • Leter du etter den perfekte passformen? For bare 185 kr mer vil skreddene våre bruke de nøyaktige målene dine for å lage en laget-til-bestilling kjole akkurat til deg.





    Måleveiledning
1 117 kr

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It's exactly the same like in the picture and it fit perfectly. Love it

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The dress is really gorgeous, love it

I ordered this dress for our engagement photos and I'm so happy i took a chance! It fit like a dream! I did have the sleeves sewn tighter around the arm, as they were a bit "puffy".

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It was exactly as described and it looked gorgeous. Many complements were received and we sent them to JJs House to order for themselves.

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The dress looks exactly like this picture! I was so pleased when it arrived as buying a dress online can be a little daunting but I was not disappointed. I ordered the dress in a navy blue size 14 and being someone who hasn’t always been incredibly confident about my body this really made me feel just that, confident! I totally recommend this dress. Thank you JJShouse

I think the dress is beautiful! It was the perfect fit for me and the colour and fabric are amazing. I would definetly recommend the dress!

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Gorgeous dress. Simple yet classy. I wore it to the Marine Corps Ball and it fit perfectly. It is made of a stretchy material so the dress was slimming yet comfortable. I was really impressed with how well it fit and the way it held up perfectly the entire night!

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Das Kleid hat einen sehr schweren Stoff und ist auch in mehreren Lagen geschneidert, die hohe Qualität ist also schnell zu erkennen. Die Farbe ist wie angezeigt. Ich habe von meinen beiden Grössen die ich tragen kann die kleinere gewählt und bin der Meinung, dass eine Grösse kleiner wahrscheinlich noch schöner wäre. Der Reisverschluss am Rücken ist zwar gut verarbeitet, wellt sich aber beim Sitzen gerne (das kann aber mit einfachem Hautklebestrefen behoben werden).
Ich bin sehr zufrieden mit dem Kleid und dem Service. Ich musste das Kleid innerhalb weniger Tage haben und der Kundendienst hat die Anfertigungszeit so verkürzen können, dass das Kleid innerhalb weniger Tage und noch rechtzeitig angekommen ist. Ich bin sehr beeindruckt!

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This item looks so amazing in person compared to the model. I loved the fit and the material, it definitely shows every curve so i suggest a body shaper but be careful cause if it it tight you can see the lines from it. The zipper in the back was also dipping in but once i put on the shaper it went right away. 100% recommend!

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This dress was everything I hoped it would be and more. The dress arrived so quick and I tried it on for my best friend and she had tears in her eyes. It was so comfortable and the material was gorgeous. I was concerned it would be too long, I ordered a size 6, I weight about 135lbs and I am 5'4" tall. I wore 4 inch heels and it just barely grazed the floor, not to the point you would be concerned about stepping on it or tripping over it. I wore it to a wedding and felt like a princess all night. I have never received so many compliments. I had complete strangers coming up to me saying I looked stunning and that I was the most beautiful woman in the room (of course that was before the bride arrived!) I could not be happier, I have already told so many people about JJs House and I will absolutely purchase from them again. This will be my go to site for all my dresses. I'm so glad I stumbled across their page online. Thank you for the perfect dress!!!!

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