Online help

Ordre

1. How do I place an order?

To place your order, simply follow the steps as shown below:
1. Go to the item page.
2. Choose your preferred color and size (if applicable).
3. Click "Add to Cart"
4. Review that everything is correct and click "Checkout".
5. Go to the checkout page.
6. If you're a registered customer, sign in first. If you're a new customer, checkout as guest now.
7. Fill out all shipping and payment information.
8. Click "Place Order"
You'll be taken to a confirmation page that will give you an order number and you will be emailed a confirmation once the payment has processed. Please be sure to read all emails from us carefully.
If you need further guidance or run into any issues when placing your order, please Contact Us, and we'll get back to you as soon as possible."

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2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made to order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page.
If you've already placed an order, your estimated delivery date is in your Order Confirmation email. Or you can find it on the Order Details page via this link.
Once your order has been shipped, we will email you a confirmation and tracking number with updated delivery information. Alternatively, you can retrieve the tracking number on the order details page via this link.
If your estimated delivery date has passed and you order hasn't been delivered, please Contact Us for further help.

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3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

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4. When will I receive my order?

Normalt vil bestillingen din ankomme innen 2-3 uker. Tilpasning tar 9-12 dager, og ekstra rask levering tar 2-4 dager. Vennligst sjekk Tilpasningstid og Frakttid på produktsiden hvis du ønsker å vite detaljene.

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Produkt

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

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2. Will my item be exactly the same color as what is shown on your website?

Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get. We suggest you order a fabric swatch to view colors in person.

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3. Could we get color swatches to see what the colors look like in reality?

Yes, color swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

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4. How can I make sure all of my dresses are the same color?

Color consistency is of the utmost importance of course. However, there is a chance that there will be slight variations if dresses in same color submit several orders at different times. Because batches of fabric are produced at different times, the same fabric of the same color at different times might be slightly different.
You need to order all dresses within 24 hours and contact us to tell us all the dress should be in the same color. Then, all the dresses will be cut from the same bolt of fabric to make sure they come in the exact same color.
After 24 hours, we cannot guarantee any late orders will be included in the same dye lot as the rest of your party.
Keep in mind that screen resolutions can alter the way colors look on your computer depending on how you have it set. We always recommend ordering Swatches (free shipping) beforehand so you can see the true color quality of each fabric in person. Please note that different types of fabrics do take the dye differently, and will not match perfectly.

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5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact Us for more information.

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Betaling

1. What methods of payment do you accept?

You can use any of the payment methods listed below to pay for your order. We take your security very seriously, therefore your details are safe with us.
Please see below the payment methods we accept:
*Please note, some payment methods are only available as a payment method for selected countries on our web. If the payment method is available for your country, you will see this payment option at checkout.

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2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

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3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

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Levering

1. Where/What countries do you ship to?

We ship worldwide to nearly every country across the globe, covering North and South America, Europe, Asia, Africa, Oceania, and more.
We employ the services of major, trusted international carriers to ensure your package arrives at your destination safely and securely.
If your shipping destination is not available at checkout, please just Contact Us.

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2. What shipping methods do you offer?

Expedited Shipping, Standard Shipping, and Super Save Shipping are available for most of the countries that we ship to. Once you've entered your shipping address, you'll be able to see the available shipping methods.
Shipping costs are calculated automatically at the checkout page when both the destination and delivery service are selected.
You may add items to the checkout page to check on the accurate shipping fee. Customers can also place a test order to check the total cost.

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3. What if I need to change my shipping address?

Yes, you can change the shipping address Before Shipment. Please Contact Us. We will correct your shipping address and send you a confirmation email as soon as possible.
While we can no longer make any changes to your address, if your package is being shipped, you will need to contact the carrier to request changes of delivery.
Orders (swatches, accessories, fabric, etc.) cannot be updated once the package has been shipped.
For an unpaid order, you can place a new one as you want and put in the correct details. Unpaid orders will be cancelled automatically in 5 days."

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4. How much does shipping cost?

The shipping costs depend on the weight of the order, the country of destination and the shipping method, if you put all items in the cart and go to checkout, you will see the shipping costs, which are automatically calculated by the system.

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Retur

1. What is your return policy?

JJ's House will issue a full refund including tax and shipping for any damaged, defective, or mis-shipped items. If your item arrives damaged or defective, please reach out to our Customer Service team directly for assistance with processing your return.
Please keep in mind that all dresses are uniquely made to order to keep costs low for our customers. We also understand that colors on your computer screen can be a little different to how they appear in person. For these reasons, we encourage you to order a Swatch (free shipping) to help you decide.
FOR ALL RETURNS:
JJ's House will only issue one prepaid return label per order. You will be responsible for paying shipping fees including, but not limited to, the cost to ship and any shipping materials on additional returns. Because of this, we recommend returning all unwanted items at one time.
FOR ALL STANDARD SIZE DRESSES, SHOES, AND ACCESSORIES:
JJ's House will issue a full refund of the cost of the returned product if you are not satisfied with your item(s). Contact our Customer Service to initiate the return process within 14 days upon receiving your item(s). The item must be returned in its original condition (if eligible per the return policy).
Please note:
* The item must be unworn, unwashed, unaltered, undamaged and with the original tags attached. We cannot process the return of any faulty item.
* Original shipping fee & return shipping fee will not be refunded.
* As all items (including standard size) are made-to-order, we cannot afford to accept the ‘buy-many-keep-one’ purchase. Our customer service team may cancel an order believed to have been made with that intention.
FOR ALL CUSTOM SIZE DRESSES:
At JJ's House, we understand that you may want the dress to ideal fit! To help you out, we offer custom sizing on most of our dresses. Custom sizing takes the same amount of time to make and ship to you!
A few things to remember about custom dresses:
Custom dresses are made specifically to the measurements you provide (bust, waist, hips, height, and hollow-to-floor). That means no one else will be able to wear that dress once it's made. Because of this, we are unable to accept any returns on custom dresses. Please double check your measurements and color choice before ordering.
We understand that sometimes small alterations are needed, we offer limited alterations reimbursement for only our custom sizes. Simply send us a picture of your receipt from the tailor and your order number and we'll do the rest! Yes, it really is that easy!
FOR ALL PRESONALIZED AND PERSONAL CARE ITEMS:
All personalized and personal care items (including earrings, lingerie, swimwear, etc.) are final sale. Due to hygiene issues there are no returns/exchanges.
FOR ALL SAMPLE SALE ITEMS:
All Sample Sale items are final sale. No returns, no refunds, no exchages.
EXCHANGE POLICY
We do not offer an exchange service for any products at this time. Because all items are made-to-order, we do not have ready-made dresses or products that can be shipped in exchange for your returned items. You will need to return unwanted items (if eligible per the return policy), and then place a new order for the replacement items. All new orders are subject to the current production period.
HOW TO RETURN
1. Submit a return request at Contact Us to Customer Service within 14 days of receiving your order. Please include the reason for return and photographs for verification.
2. Once we have approved your request, you will be sent a return form which needs to be included with your return. Please send your item(s) using local post within 14 days from receiving the return form.
3. When we receive the returned package, the item(s) will be inspected to ensure it is in the original condition and has the issues stated in the return request.
4. Once confirmed, the refund will be credited back to the original payment method within 10-15 days (the processing time depends on your payment method and bank).
Please note:
* We reserve the right to refuse the return if received in an unacceptable condition.
* We cannot process any products that are returned without our prior knowledge.
* We are not liable for return item(s) that are lost or damaged, please keep the receipt with tracking information.
CANCELLATION POLICY
All our items are made-to-order, including standard size items. Once the tailoring process has begun, there will be Labor Costs and Material Costs, with this in mind, please refer to our cancellation policy below:
• Unpaid orders are automatically cancelled after 5 days.
• Cancel order within 24 hours of payment for a full refund.
• Cancel order 24–72 hours after payment: 80% refund + shipping fee.
• Cancel order 72-120 hours after payment: 50% refund + shipping fee.
• Cancel order > 120 hours after payment: Refund of shipping fee only.
• Once your order is shipped, it cannot be cancelled."

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2. What is your return/exchange process?

You may need to Contact US to initiate the return process within 14 days upon receiving your items. Our after-sales department will handle the issue thereafter.

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3. Can I return a standard-size dress?

Yes, you can return any standard size item within 14 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

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Min konto

1. How I can change my email address?

We can change email address for you. Please Contact Us with your new email address. We will change it within 24 hours.
If there is no order under your account, we suggest you to register a new account on our website with your email address first and send us an email. Once getting your confirmation, we will transfer the account information for you.
Please click here to register your new account.

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2. What should I do if I forget my password?

If you've forgotten your password, please click this link to reset your password. We'll then email you a link directly to your registered email address to reset your password.
We recommend checking your junk and spam folder if you're having trouble finding it.

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About JJsHouse

1. Do you have a store?

We are sorry but currently we do not have any physical stores. As an e-commerce company, we just do business online. You can see the products on our website and place the order. We will make the products for you once your order is confirmed.
We completely understand that you may have concerns about the fit and the style of our dresses. If so, you can choose custom size to ensure the fit. For most of adult dresses, we can make it with your measurements and the dress will fit you well. Each of our dresses is totally made to order according to our pictures. We sincerely hope you could give us a try.

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2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

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Dette er en ferdig kjole, den er skreddersydd og fotografert av JJsHouse.com. Alle rettigheter er reservert. Kopiering eller på annen måte reprodusering av dette bildet er strengt forbudt.
LIGNENDE STILER
  • A-Formet V-hals Sweep/Børste train Chiffong Brudekjole med Frynse Blonder Profilering paljetter

    US$ 269.00


  • A-Formet V-hals Bane-tog Chiffong Brudekjole med Profilering paljetter

    US$ 235.00


  • A-Formet V-hals Sweep/Børste train Brudekjole med Profilering Splittet Front

    US$ 185.00


  • A-Formet V-hals Sweep/Børste train Chiffong Blonder Brudekjole med Blonder

    US$ 205.00


  • A-Formet V-hals Asymmetrisk Tyll Blonder Brudekjole med Sløyfe (r)

    US$ 215.00


  • A-Formet V-hals Sweep/Børste train Chiffong Brudekjole med Splittet Front

    US$ 166.00


  • A-Formet V-hals Sweep/Børste train Chiffong Brudekjole med Profilering paljetter

    US$ 235.00


  • A-Formet V-hals Sweep/Børste train Brudekjole med Profilering

    US$ 195.00


  • A-Formet V-hals Sweep/Børste train Organza Brudekjole med Profilering Sløyfe (r)

    US$ 309.00


  • A-Formet V-hals Sweep/Børste train Brudekjole med Profilering paljetter

    US$ 215.00


  • A-Formet V-hals Sweep/Børste train Chiffong Brudekjole med Frynse

    US$ 245.00


  • A-Formet V-hals Sweep/Børste train Chiffong Brudekjole med Splittet Front

    US$ 215.00




Gratis Frakt A-Formet V-hals Sweep/Børste train Chiffong Brudekjole med Profilering paljetter Splittet Front #186375

Brudekjoler

Anmeldelser(55)

US$ 229.00
  • Størrelse Egendefinert størrelse (US$ 20.00)

    Egendefinert størrelse

    Leter du etter den perfekte passformen? For bare US$ 20.00 mer vil skreddene våre bruke de nøyaktige målene dine for å lage en laget-til-bestilling kjole akkurat til deg.





    For kjoler med gulvlengde i tilpasset størrelse, velg alternativet for ekstra lengde for å tilpasse høyden på hælene dine! Altså for 2 inch hæler, velg "+2 inch", for flate; vennligst velg "+0"

    Måleveiledning

    • Egendefinert størrelse er endelig salg og kan ikke returneres.

    • De oppgitte målingene er mine egne og er ikke målinger av en standardstørrelse.

    • Jeg forstår at kjolen min lages nøyaktig etter de oppgitte målingene – JJ's House vil ikke beregne ekstra plass til komfort.

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Skreddertid: 15-18 Dager + Frakttid: 3-8 dager * Fremskyndet Frakt: 3-8 dager
* Standard Frakt: 6-12 dager
* Fremskyndet Frakt: 3-8 dager
* Standard Frakt: 6-12 dager

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Se alle kundebilder
A-Formet V-hals Sweep/Børste train Chiffong Brudekjole med Profilering paljetter Splittet Front (002186375)
A-Formet V-hals Sweep/Børste train Chiffong Brudekjole med Profilering paljetter Splittet Front (002186375)
A-Formet V-hals Sweep/Børste train Chiffong Brudekjole med Profilering paljetter Splittet Front (002186375)
A-Formet V-hals Sweep/Børste train Chiffong Brudekjole med Profilering paljetter Splittet Front (002186375)
A-Formet V-hals Sweep/Børste train Chiffong Brudekjole med Profilering paljetter Splittet Front (002186375)
De beste omtalene De nyeste anmeldelsene Bilde (38) Positive anmeldelser (55)

Worked out great!

6. apr. 2022

I ordered the custom sizing for the dress but still had to get it altered a bit but I'm really glad I did because then it fit perfectly for our wedding. I had it closed a bit in the front, had the straps adjusted and had the train trimmed down quite a bit. I didn't really want a long train so I was much happier trimming it down. I really loved the dress and everyone kept telling me how beautiful it was! I've been recommending Jjshouse ever since I ordered the dress!

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Oversette
A-Formet V-hals Sweep/Børste train Chiffong Brudekjole med Profilering paljetter Splittet Front (002186375)
A-Formet V-hals Sweep/Børste train Chiffong Brudekjole med Profilering paljetter Splittet Front (002186375)

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Amazing and beautiful wedding dress!

3. jun. 2022

Very satisfied with this dress and the customer service of the shop. I first bought this dress in a size too big but it was very easy to return it and order another size with enough time before my wedding.

The dress itself is super high quality and the fabric and detailing looks much more expensive than the price of the dress! I got lots of compliments of my dress on our wedding day and a friend who is now getting married was so impressed that she has decided to order from this site as well!

I'm now looking for an evening dress for an event and I am definitely going to order from JJshouse!!

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Oversette
A-Formet V-hals Sweep/Børste train Chiffong Brudekjole med Profilering paljetter Splittet Front (002186375)

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Amazing, flowy gown

26. jun. 2022

This dress was absolutely STUNNING! And it fit like a GLOVE following their size guide. I couldn't have been any happier on my wedding day! AMAZING quality as well, will keep this forever.

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Oversette
A-Formet V-hals Sweep/Børste train Chiffong Brudekjole med Profilering paljetter Splittet Front (002186375)
A-Formet V-hals Sweep/Børste train Chiffong Brudekjole med Profilering paljetter Splittet Front (002186375)

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VESTIDO A MEDIDA

15. mar. 2021

Pedi mi vestido a medida.
Me llego una semana mas tarde de la fecha que me ponia, es un poco desquiciante porque al ser pedido por internet piensas mil cosas, que se ha perdido, que no va a llegar, que es un timo, que a saber si lo que me llega es lo mismo que en las fotos, que no hay nada mas que una persona que lo ha pedido a España, jajaja. Al principio temia por pedir el vestido por una pagina de internet, pero quiero decir que animo a las novias a pedirlo porque son igual que las fotos, y quedan muy bien. En mi caso pedi tambien una mascarilla pero no me ha llegado aun, me refiero que si pedis dos cosas probablemenye las envien por separado. Si es verdad que aunque lo pedi a medida tengo que llevarlo a la modista a que me suba un poco el escote y me lo ajuste, pero bueno, eso ya lo tenia en mente cuando lo pedi, daros cuenta que ellos por mucho que tu te tomes las medidas no lo ven como si fuera una modista en directo, asi que sinceramente bastante bien de medidas lo traen.
La calidad, pues sinceramente no parece que sea comprado de un sitio de internet. Calidad precio perfecto. Y sobretodo que es igual que el de las fotos. Yo lo pedi de color marfil y la verdad que me encanta. Os animo a todas a comprarlo, lo unico que paciencia con el envio, a todas nos gustaria tenerlo al dia siguiente, pero yo lo pedi el 6 de Febrero y me llego el 12 de Marzo, para que os hagais una idea, tambien a medida tardan mas que eligiendo una talla. Espero haber ayudado a mas gente a comprarlo por esta pagina. Estoy encantada!!!

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Oversette
A-Formet V-hals Sweep/Børste train Chiffong Brudekjole med Profilering paljetter Splittet Front (002186375)
A-Formet V-hals Sweep/Børste train Chiffong Brudekjole med Profilering paljetter Splittet Front (002186375)

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Wunderschönes Hochzeitskleid

24. mai 2022

Ich war von der Qualität begeistert und keiner wollte mir glauben, dass ich es online bestellt habe. Es ist ein angenehmer Stoff, leicht und die Perlen sind auch sehr gut eingearbeitet. Kann es jedem weiterempfehlen!

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Oversette
A-Formet V-hals Sweep/Børste train Chiffong Brudekjole med Profilering paljetter Splittet Front (002186375)
A-Formet V-hals Sweep/Børste train Chiffong Brudekjole med Profilering paljetter Splittet Front (002186375)

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BUY THE DRESS!

19. apr. 2021

Amazing dress! I got this dress custom made without the split and to my measurements and it was perfect for my wedding. Fantastic quality and beautiful bodice. I ended up buying two, one with a train and one without a train for the reception. I cannot recommend JJsHouse enough. Thank you!

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Oversette
A-Formet V-hals Sweep/Børste train Chiffong Brudekjole med Profilering paljetter Splittet Front (002186375)
A-Formet V-hals Sweep/Børste train Chiffong Brudekjole med Profilering paljetter Splittet Front (002186375)

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My dress

14. jun. 2022

In love with this dress, haven't won it yet. I bought this dress three-year ago, beacause of covid fortunately my wedding was cancelled. Im getting married this summer and i plan still to put on this dress i fell in love with the first time.

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Oversette

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Wunderschönes Kleid mit toller Schleppe

11. jul. 2020

Ein wunderschönes Kleid für einen sehr günstigen Preis. Ich habe mehrere ähnliche Kleider in einem Brautsalon probiert, die alle über 1000€ kosteten. Sehr gut verarbeitet, feine Spitze und schöne Perlen. Die Schleppe fällt auch wunderschön.

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Oversette
A-Formet V-hals Sweep/Børste train Chiffong Brudekjole med Profilering paljetter Splittet Front (002186375)
A-Formet V-hals Sweep/Børste train Chiffong Brudekjole med Profilering paljetter Splittet Front (002186375)

Var denne omtalen nyttig?

Absolutely fabulous dress. Really pretty beading, true to size fast shipping very happy with myrc

6. feb. 2021

I am really happy with my dress, quick delivery, beautiful beading and fits perfect cant wait to wear it kn my wedding day.

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Oversette
A-Formet V-hals Sweep/Børste train Chiffong Brudekjole med Profilering paljetter Splittet Front (002186375)
A-Formet V-hals Sweep/Børste train Chiffong Brudekjole med Profilering paljetter Splittet Front (002186375)

Var denne omtalen nyttig?

Would recommend buying your wedding dress online

8. mar. 2021

Very beautiful chiffon dress. I love this Aline look. Seems like many places did not have this Aline style, all seemed poofier. I really love this dress how it does not have a belt and the design blends into the dress.

Only con I would say is I think the pearls look cheap but I plan on beading it with some shiny beads and crystals to glitz it up. Great quality dress though. Can't beat 200 dollars.

I am 5'7 and weight about 140. I got a size eight and was a bit big probably could have went with a size 6. Always easier to take in dresses though!

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Oversette
A-Formet V-hals Sweep/Børste train Chiffong Brudekjole med Profilering paljetter Splittet Front (002186375)
A-Formet V-hals Sweep/Børste train Chiffong Brudekjole med Profilering paljetter Splittet Front (002186375)

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Best selgere

  • A-Formet V-hals Sweep/Børste train Chiffong Blonder Brudekjole med Blonder (002250151)

    US$ 205.00

  • Ballkjole/Prinsesse kjæreste Sweep/Børste train Tyll Brudekjole (002171937)

    US$ 295.00

  • A-Formet V-hals Gulvlengde Chiffong Blonder Brudekjole (002215652)

    US$ 169.00

  • Ballkjole/Prinsesse V-hals Bane-tog Tyll Blonder Brudekjole med Profilering Lommer (002215663)

    US$ 349.00

   

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Brudekjoler I Vesterøy, Brudekjoler I Vestfold, Brudekjoler I Vestfossen, Brudekjoler I Vestnes, Brudekjoler I Vestre Åmøy, Brudekjoler I Vestre Gausdal, Brudekjoler I Vestskogen, Brudekjoler I VETTRE, Brudekjoler I Vikebygd, Brudekjoler I Vikersund,

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