Online help

Ordre

1. How do I place an order?

To place your order, simply follow the steps as shown below:
1. Go to the item page.
2. Choose your preferred color and size (if applicable).
3. Click "Add to Cart"
4. Review that everything is correct and click "Checkout".
5. Go to the checkout page.
6. If you're a registered customer, sign in first. If you're a new customer, checkout as guest now.
7. Fill out all shipping and payment information.
8. Click "Place Order"
You'll be taken to a confirmation page that will give you an order number and you will be emailed a confirmation once the payment has processed. Please be sure to read all emails from us carefully.
If you need further guidance or run into any issues when placing your order, please Contact Us, and we'll get back to you as soon as possible."

Les artikkelen

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made to order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page.
If you've already placed an order, your estimated delivery date is in your Order Confirmation email. Or you can find it on the Order Details page via this link.
Once your order has been shipped, we will email you a confirmation and tracking number with updated delivery information. Alternatively, you can retrieve the tracking number on the order details page via this link.
If your estimated delivery date has passed and you order hasn't been delivered, please Contact Us for further help.

Les artikkelen

3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

Les artikkelen

4. When will I receive my order?

Normalt vil bestillingen din ankomme innen 2-3 uker. Tilpasning tar 9-12 dager, og ekstra rask levering tar 2-4 dager. Vennligst sjekk Tilpasningstid og Frakttid på produktsiden hvis du ønsker å vite detaljene.

Les artikkelen

Produkt

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

Les artikkelen

2. Will my item be exactly the same color as what is shown on your website?

Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get. We suggest you order a fabric swatch to view colors in person.

Les artikkelen

3. Could we get color swatches to see what the colors look like in reality?

Yes, color swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

Les artikkelen

4. How can I make sure all of my dresses are the same color?

Color consistency is of the utmost importance of course. However, there is a chance that there will be slight variations if dresses in same color submit several orders at different times. Because batches of fabric are produced at different times, the same fabric of the same color at different times might be slightly different.
You need to order all dresses within 24 hours and contact us to tell us all the dress should be in the same color. Then, all the dresses will be cut from the same bolt of fabric to make sure they come in the exact same color.
After 24 hours, we cannot guarantee any late orders will be included in the same dye lot as the rest of your party.
Keep in mind that screen resolutions can alter the way colors look on your computer depending on how you have it set. We always recommend ordering Swatches (free shipping) beforehand so you can see the true color quality of each fabric in person. Please note that different types of fabrics do take the dye differently, and will not match perfectly.

Les artikkelen

5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact Us for more information.

Les artikkelen

Betaling

1. What methods of payment do you accept?

You can use any of the payment methods listed below to pay for your order. We take your security very seriously, therefore your details are safe with us.
Please see below the payment methods we accept:
*Please note, some payment methods are only available as a payment method for selected countries on our web. If the payment method is available for your country, you will see this payment option at checkout.

Les artikkelen

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

Les artikkelen

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Les artikkelen

Levering

1. Where/What countries do you ship to?

We ship worldwide to nearly every country across the globe, covering North and South America, Europe, Asia, Africa, Oceania, and more.
We employ the services of major, trusted international carriers to ensure your package arrives at your destination safely and securely.
If your shipping destination is not available at checkout, please just Contact Us.

Les artikkelen

2. What shipping methods do you offer?

Expedited Shipping, Standard Shipping, and Super Save Shipping are available for most of the countries that we ship to. Once you've entered your shipping address, you'll be able to see the available shipping methods.
Shipping costs are calculated automatically at the checkout page when both the destination and delivery service are selected.
You may add items to the checkout page to check on the accurate shipping fee. Customers can also place a test order to check the total cost.

Les artikkelen

3. What if I need to change my shipping address?

Yes, you can change the shipping address Before Shipment. Please Contact Us. We will correct your shipping address and send you a confirmation email as soon as possible.
While we can no longer make any changes to your address, if your package is being shipped, you will need to contact the carrier to request changes of delivery.
Orders (swatches, accessories, fabric, etc.) cannot be updated once the package has been shipped.
For an unpaid order, you can place a new one as you want and put in the correct details. Unpaid orders will be cancelled automatically in 5 days."

Les artikkelen

4. How much does shipping cost?

The shipping costs depend on the weight of the order, the country of destination and the shipping method, if you put all items in the cart and go to checkout, you will see the shipping costs, which are automatically calculated by the system.

Les artikkelen

Retur

1. What is your return policy?

JJ's House will issue a full refund including tax and shipping for any damaged, defective, or mis-shipped items. If your item arrives damaged or defective, please reach out to our Customer Service team directly for assistance with processing your return.
Please keep in mind that all dresses are uniquely made to order to keep costs low for our customers. We also understand that colors on your computer screen can be a little different to how they appear in person. For these reasons, we encourage you to order a Swatch (free shipping) to help you decide.
FOR ALL RETURNS:
JJ's House will only issue one prepaid return label per order. You will be responsible for paying shipping fees including, but not limited to, the cost to ship and any shipping materials on additional returns. Because of this, we recommend returning all unwanted items at one time.
FOR ALL STANDARD SIZE DRESSES, SHOES, AND ACCESSORIES:
JJ's House will issue a full refund of the cost of the returned product if you are not satisfied with your item(s). Contact our Customer Service to initiate the return process within 14 days upon receiving your item(s). The item must be returned in its original condition (if eligible per the return policy).
Please note:
* The item must be unworn, unwashed, unaltered, undamaged and with the original tags attached. We cannot process the return of any faulty item.
* Original shipping fee & return shipping fee will not be refunded.
* As all items (including standard size) are made-to-order, we cannot afford to accept the ‘buy-many-keep-one’ purchase. Our customer service team may cancel an order believed to have been made with that intention.
FOR ALL CUSTOM SIZE DRESSES:
At JJ's House, we understand that you may want the dress to ideal fit! To help you out, we offer custom sizing on most of our dresses. Custom sizing takes the same amount of time to make and ship to you!
A few things to remember about custom dresses:
Custom dresses are made specifically to the measurements you provide (bust, waist, hips, height, and hollow-to-floor). That means no one else will be able to wear that dress once it's made. Because of this, we are unable to accept any returns on custom dresses. Please double check your measurements and color choice before ordering.
We understand that sometimes small alterations are needed, we offer limited alterations reimbursement for only our custom sizes. Simply send us a picture of your receipt from the tailor and your order number and we'll do the rest! Yes, it really is that easy!
FOR ALL PRESONALIZED AND PERSONAL CARE ITEMS:
All personalized and personal care items (including earrings, lingerie, swimwear, etc.) are final sale. Due to hygiene issues there are no returns/exchanges.
FOR ALL SAMPLE SALE ITEMS:
All Sample Sale items are final sale. No returns, no refunds, no exchages.
EXCHANGE POLICY
We do not offer an exchange service for any products at this time. Because all items are made-to-order, we do not have ready-made dresses or products that can be shipped in exchange for your returned items. You will need to return unwanted items (if eligible per the return policy), and then place a new order for the replacement items. All new orders are subject to the current production period.
HOW TO RETURN
1. Submit a return request at Contact Us to Customer Service within 14 days of receiving your order. Please include the reason for return and photographs for verification.
2. Once we have approved your request, you will be sent a return form which needs to be included with your return. Please send your item(s) using local post within 14 days from receiving the return form.
3. When we receive the returned package, the item(s) will be inspected to ensure it is in the original condition and has the issues stated in the return request.
4. Once confirmed, the refund will be credited back to the original payment method within 10-15 days (the processing time depends on your payment method and bank).
Please note:
* We reserve the right to refuse the return if received in an unacceptable condition.
* We cannot process any products that are returned without our prior knowledge.
* We are not liable for return item(s) that are lost or damaged, please keep the receipt with tracking information.
CANCELLATION POLICY
All our items are made-to-order, including standard size items. Once the tailoring process has begun, there will be Labor Costs and Material Costs, with this in mind, please refer to our cancellation policy below:
• Unpaid orders are automatically cancelled after 5 days.
• Cancel order within 24 hours of payment for a full refund.
• Cancel order 24–72 hours after payment: 80% refund + shipping fee.
• Cancel order 72-120 hours after payment: 50% refund + shipping fee.
• Cancel order > 120 hours after payment: Refund of shipping fee only.
• Once your order is shipped, it cannot be cancelled."

Les artikkelen

2. What is your return/exchange process?

You may need to Contact US to initiate the return process within 14 days upon receiving your items. Our after-sales department will handle the issue thereafter.

Les artikkelen

3. Can I return a standard-size dress?

Yes, you can return any standard size item within 14 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

Les artikkelen

Min konto

1. How I can change my email address?

We can change email address for you. Please Contact Us with your new email address. We will change it within 24 hours.
If there is no order under your account, we suggest you to register a new account on our website with your email address first and send us an email. Once getting your confirmation, we will transfer the account information for you.
Please click here to register your new account.

Les artikkelen

2. What should I do if I forget my password?

If you've forgotten your password, please click this link to reset your password. We'll then email you a link directly to your registered email address to reset your password.
We recommend checking your junk and spam folder if you're having trouble finding it.

Les artikkelen

About JJsHouse

1. Do you have a store?

We are sorry but currently we do not have any physical stores. As an e-commerce company, we just do business online. You can see the products on our website and place the order. We will make the products for you once your order is confirmed.
We completely understand that you may have concerns about the fit and the style of our dresses. If so, you can choose custom size to ensure the fit. For most of adult dresses, we can make it with your measurements and the dress will fit you well. Each of our dresses is totally made to order according to our pictures. We sincerely hope you could give us a try.

Les artikkelen

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

Les artikkelen
Hvordan det fungerer
Lagre favorittene dine
Invitér din venn
Kommentér og stem på favorittene dine
La oss komme i gang

LAGT TIL!

Vi varsler deg når den er på lager

Nettverksfeil, send på nytt!

unngå disse vanlige feilene:

Fullfører ditt design

LIGNENDE STILER
  • A-Formet V-hals Gulvlengde Chiffong Festkjole med Profilering

    US$ 137.00


  • A-Formet V-hals Gulvlengde Chiffong Festkjole med paljetter

    US$ 176.00


  • A-Formet V-hals Gulvlengde Satin Festkjole med paljetter

    US$ 167.00


  • A-Formet V-hals Gulvlengde Satin Festkjole med Blonder paljetter Splittet Front Lommer

    US$ 140.00


  • A-Formet V-hals Gulvlengde Chiffong Festkjole med Frynse

    US$ 105.00


  • A-Formet V-hals Gulvlengde Chiffong Festkjole med Blonder paljetter Splittet Front

    US$ 77.00

    US$ 128.00

  • A-Formet V-hals Gulvlengde Tyll Festkjole med Profilering paljetter

    US$ 180.00


  • A-Formet V-hals Gulvlengde Tyll Festkjole med Blonder Profilering paljetter Splittet Front

    US$ 149.00


  • A-formet/Prinsesse V-hals Gulvlengde silke som sateng Festkjole med Frynse

    US$ 154.00


  • A-Formet V-hals Gulvlengde Satin Festkjole med Lommer

    US$ 71.00

    US$ 95.00

  • A-Formet V-hals Gulvlengde Satin Festkjole med Splittet Front Lommer

    US$ 61.00

    US$ 92.00

  • A-Formet V-hals Gulvlengde Chiffong Blonder Festkjole med Splittet Front Brusende Volanger

    US$ 175.00




A-Formet V-hals Gulvlengde Chiffong Festkjole med Profilering paljetter #167689

Selskapskjoler

Anmeldelser(37)

US$ 201.00
10% RABATT  | KODE: FALL10
  • Størrelse Egendefinert størrelse (US$ 20.00)

    Egendefinert størrelse

    Leter du etter den perfekte passformen? For bare US$ 20.00 mer vil skreddene våre bruke de nøyaktige målene dine for å lage en laget-til-bestilling kjole akkurat til deg.





    For kjoler med gulvlengde i tilpasset størrelse, velg alternativet for ekstra lengde for å tilpasse høyden på hælene dine! Altså for 2 inch hæler, velg "+2 inch", for flate; vennligst velg "+0"

    Måleveiledning

    • Egendefinert størrelse er endelig salg og kan ikke returneres.

    • De oppgitte målingene er mine egne og er ikke målinger av en standardstørrelse.

    • Jeg forstår at kjolen min lages nøyaktig etter de oppgitte målingene – JJ's House vil ikke beregne ekstra plass til komfort.

    Ingen størrelse tilgjengelig for denne spesialtilbud fargen.
Laget på bestilling
Lagt til!
Qty:
Skreddertid: 12-15 Dager + Frakttid: 3-6 dager * Fremskyndet Frakt: 3-6 dager
* Standard Frakt: 6-10 dager
* Fremskyndet Frakt: 3-6 dager
* Standard Frakt: 6-10 dager

Bestill i dag, få det 

Vi skreddersyr denne vare i din størrelse og farge når du har foretatt en bestilling.

Ofte kjøpt sammen med

   

Kundeanmeldelser

Spør et spørsmål

4.8

basert på 37 anmeldelser

Skriv en anmeldelse

Del stilen din med andre kunder og få US$ 15-rabatt.

Liten

6%
Sann på størrelse

84%
Stor

10%
Se alle kundebilder
A-Formet V-hals Gulvlengde Chiffong Festkjole med Profilering paljetter (017167689)
A-Formet V-hals Gulvlengde Chiffong Festkjole med Profilering paljetter (017167689)
A-Formet V-hals Gulvlengde Chiffong Festkjole med Profilering paljetter (017167689)
A-Formet V-hals Gulvlengde Chiffong Festkjole med Profilering paljetter (017167689)
A-Formet V-hals Gulvlengde Chiffong Festkjole med Profilering paljetter (017167689)
De beste omtalene De nyeste anmeldelsene Bilde (17) Positive anmeldelser (36) Kritiske anmeldelser (1)

Love This Dress!

25. okt. 2021

Very happy with how my dress turned out. Fast shipping also! I am 5'8" and do need to have it hemed a bit but other that that it fits perfectly. Measurements are correct. I got the dark navy in size 16w.

se mer

Oversette
A-Formet V-hals Gulvlengde Chiffong Festkjole med Profilering paljetter (017167689)

Var denne omtalen nyttig?

Disappointing. Different to photos. Not value for money.

10. okt. 2021

Disappointing. The hem on the dress is uneven. The straps sit up on the shoulders and not slightly off the shoulders as in photo. Lace on straps is tacked on cheaply. Not value for money.

se mer

Oversette
A-Formet V-hals Gulvlengde Chiffong Festkjole med Profilering paljetter (017167689)
A-Formet V-hals Gulvlengde Chiffong Festkjole med Profilering paljetter (017167689)

Var denne omtalen nyttig?

My Son's Wedding

15. sep. 2021

I ordered the dress for my son's wedding. I had looked for months at different dresses, but when I found out that you could order from JJshouse with your exact measurements. I was so very excited they have so many different styles to choose from that I was almost overwhelmed. I kept coming back to this particular style so I knew that this dress was the one for me. It also had some very good reviews and I could see the dress in more that one color. I sent my measurements and the dress fit perfectly. It really did meet my expectations when it arrived. It was just perfect and I received so many amazing compliments that it made my day!

se mer

Oversette

Var denne omtalen nyttig?

Très Jolie robe

8. jun. 2019

Robe avec laquelle j'ai remporté un concours de beauté , belle couleur , jolie fente , taillage surmesure parfait , aussi au niveau longueur. A recommander

se mer

Oversette
A-Formet V-hals Gulvlengde Chiffong Festkjole med Profilering paljetter (017167689)
A-Formet V-hals Gulvlengde Chiffong Festkjole med Profilering paljetter (017167689)

Var denne omtalen nyttig?

Happy customer!

8. mai 2021

Perfect! Used this dress for my bridesmaids. Great quality, great material, fit true to size! Took about 4 weeks to come in, but 2as well worth the wait!

se mer

Oversette
A-Formet V-hals Gulvlengde Chiffong Festkjole med Profilering paljetter (017167689)

Var denne omtalen nyttig?

Beautiful dress

4. 2020

OMG! My dress fit perfectly. I was afraid that it could be small since the Medium size specified small inches compare with my current measurements, but it was perfect. The fabric and the quality of the dress is excellent. It is exactly as the picture. Delivered without delays..I am so happy and sastified with my purchase. This is the reason I always purchase the majority of my evening long dresses here.

se mer

Oversette
A-Formet V-hals Gulvlengde Chiffong Festkjole med Profilering paljetter (017167689)

Var denne omtalen nyttig?

Stilfull klänning

16. mai 2019

Denna eleganta aftonklänning var alldeles underbar när jag bar den på min systersons nattliga bröllopsfest. Den satt så pass bekvämt på mig att jag inte såg någon vidare anledning till att byta om till ett mera bekvämt plagg vid slutet av ceremonin.

se mer

Oversette
A-Formet V-hals Gulvlengde Chiffong Festkjole med Profilering paljetter (017167689)

Var denne omtalen nyttig?

Absolutely beautiful! Impressed!

2. des. 2020

Honestly a very beautiful dress! I was very impressed because every beading, every fabric, everything was so well done and it was just absolutely beautiful. It looks exactly like it did on camera with the model, the colours even more gorgeous in real life! I already had high expectations because of my friends order years ago but I was even more impressed when I saw this. Very very impressing! The only problem I had was sizing but that's because I decided to go with non custom. However, the dress itself was stunning and everything about it was beautiful!

se mer

Oversette

Var denne omtalen nyttig?

I love my dress!

18. okt. 2021

The dress is beautiful! Very fine quality and details. Arrived quickly and I was notified of delivery status frequently.

se mer

Oversette

Var denne omtalen nyttig?

custom made but still too big

16. sep. 2021

I was very excited to get my dress today, it is beautiful. But I had it made to my measurements and it is too big, I will need to have it taken in. Also the slit is not mid thigh, it is just above my knee. Being 4'11 the main reason I paid extra to have it made to my measurements was to avoid having to take a dress to get tailored. Now I have to find someone to take it in and redo the slit. Very Disappointed

se mer

Svar fra JJ's House:

Dear Barbie,

Thank you for your love and support for us! We are sorry to hear that the size of the dress was not 100% fit for you.
Next time if you have any worry or question about the size before ordering, please contact our customer service, I'm sure they'll give you a good advice/solution about that. :) !

For any issues you need help with next time, we are always here to help you.

Have a nice day!

se mer

Oversette

Var denne omtalen nyttig?

Produktkonsultasjon

Start chat nå!

Last ned APP

LAST NED FOR Å FÅ MELDING FØRSTE GANG

(Søk i APP: 167689)

Skann QR kode

Skann QR kode

Av G***k

Mar 9, 2021

Q: What is the return policy. Fitting may be tricky

Svar fra JJ's House:

Thank you for contacting us.

To return items, first customers need to contact us within 14 days upon receiving their items.

For a dress in standard size(except for Final Sale items), you can return it once you are not happy with it, and if it is correctly made, the return postage shall be paid by buyers.

And for a dress in custom size, if it arrives in a defective manner, mis-shipped or color error (Unavoidable color difference is excluded), you can get a full refund. While, if the dress is not faulty, we are afraid that the return will not be possible. In this case, our after-sale staff will still offer you satisfactory solutions.

To avoid any unnecessary dissatisfaction, we highly suggest you choose the product you like best and select the exact measurements when you place the order.

If you still have any confusion about it, please contact us.

*For any instant assistance, please communicate with our Live-Chat service which is available all the time. Our key representatives are ready to answer all your inquiries and concerns at any time.

Best selgere

  • A-Formet Scoop Hals Asymmetrisk Chiffong Festkjole med Profilering paljetter (017209162) 40

    US$ 98.00

    US$ 160.00

  • A-Formet V-hals Gulvlengde Chiffong Festkjole (017198654)

    US$ 154.00

  • A-Formet V-hals Gulvlengde Chiffong Festkjole med Splittet Front (017198659)

    US$ 138.00

  • Linjeform V-hals Gulvlengde Fløyel Festkjole (017219175)

    US$ 119.00

   

Lignende merker (Merke = tags/brand)

Selskapskjoler I Vesterøy, Selskapskjoler I Vestfold, Selskapskjoler I Vestfossen, Selskapskjoler I Vestnes, Selskapskjoler I Vestre Åmøy, Selskapskjoler I Vestre Gausdal, Selskapskjoler I Vestskogen, Selskapskjoler I VETTRE, Selskapskjoler I Vikebygd, Selskapskjoler I Vikersund,

LAST NED FOR Å NYTE

5% RABATT

FOR 1. BESTILLINGEN

& FÅ {$points} POENGER

Skann QR kode

5% Rabatt

For nye brukere

TAKK FOR AT DU REGISTRERER DEG

Kupongkoden din med 5 % AVSLAG inn på konto! Rabattene blir automatisk lagt til ved utsjekking.

GYLDIG I 24 TIMER

Gyldig i

Vi sender også en kopi til innboksen din.

FÅ 5 % AVSLAG

Skaff

5% Rabatt

På din første bestilling ved å registrere e-posten din.

TAKK FOR AT DU REGISTRERER DEG

Kupongkoden din med 5 % AVSLAG inn på konto! Rabattene blir automatisk lagt til ved utsjekking.

GYLDIG I 24 TIMER

Gyldig i

Vi sender også en kopi til innboksen din.

FINN FAVORITTENE DINE I UTSTILLINGSROMMET

Vil du handle på nett med bryllupsdeltagerne dine? Lær mer om vår Virtuelle Utstillingsrom ved å ta en rask omvisning. Du kan også finne begynneropplæringen i utstillingsrommet senere.