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Online help -

My Orders - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Click the shopping cart icon.
3.Review your order and click Continue Checkout.
4.Sign in or Register.
5. Confirm your shipping details and payment method, click Continue Checkout.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made from scratch, whether you ordered a standard or custom size, both require tailoring time. Please check the tailoring time on the product page.

3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

4. When will I receive my order?

Normaal gesproken kunt u binnen 2-3 weken een bestelling ontvangen. Het duurt ongeveer 9-12 dagen voor het aanpassen en 2-4 dagen voor versnelde verzending. Kijk op de pagina van het product bij Aanpassing en Verzendingstijd indien u de details wilt weten.

Product - +

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

2. Will my item be exactly the same color as what is shown on your website?

Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get. We suggest you order a fabric swatch to view colors in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, color swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.

5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact US for more information.

Payment - +

1. What methods of payment do you accept?

Please click this link.

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Delivery - +

1. Where do you ship to?

We can ship worldwide. Please be assured that your address can be chosen from our shipping countries drop-down list when you fill in the shipping address.

2. What shipping methods do you offer?

We have three shipping methods including expedited shipping, standard shipping and super saver shipping.
Super saver shipping is only for accessories priced less than US$50.

3. Can I change my shipping address?

You can only change the shipping address while your order is still in production. You can Contact US to send the correct shipping address. Our representatives will help you with that.
Once your order has been shipped, we cannot change the delivery address nor delivery options.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Returns - +

1. What is your return policy?

To return items, first customers need to contact us within 14 days upon receiving their items.
For all Standard Size dresses / shoes / accessories: you can return it once you are not happy with it, and if it is correctly made, the return postage shall be paid by buyers.
However, JJ's House will issue a full refund including shipping for any damaged, defective, or mis-shipped items. Please contact our Customer Service to initiate the return process within 14 days upon receiving your item(s).
The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

2.What is your return/exchange process?

You may need to Contact US to initiate the return process within 14 days upon receiving your items. Our after-sales department will handle the issue thereafter.

3. Can I return a standard-size dress?

Yes, you can return any standard size item within 14 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

My Account - +

1. How I can change my email address?

Please send your request and correct email address to service@JJsHouse.com, or you can choose to chat now or email us. Our representatives will reply within 24 hours.

2. What should I do if I forget my password?

1.Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
2.Change password If you would like to change your password, please refer to the below steps:
1)Simply click ‘Sign in’ on our website and then click ‘My Account’ at the top of the website.
2)Click "Account Settings" on the left column and then you can change the password and save the new one.

About JJsHouse - +

1. Do you have a store?

Currently we operate as a solely online business, which allows us to tailor to order, and to offer you a very wide range of garments at our lowest prices.

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

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COP$ 609.949
Koop 1 of meer jurken, en krijg 20% korting op accessoires. Code: MIX20
  • Maat | Aangepaste maat (COP$ 67.127) :

    Aangepaste maat

    Op zoek naar de perfecte pasform? Voor een extra bedrag van COP$ 67.127, zullen onze kleermakers uw exacte metingen gebruiken om een Op-Bestelling-Gemaakte jurk voor u te maken.





    Voor op maat gemaakte jurken tot aan de grond. Kies de optie extra lengte voor de lengte die past bij de hoogte van uw hakken! D.w.z. voor hakken van 5 cm selecteert u "+ 5 cm". Voor platte schoenen selecteert u "+ 0".

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Onze levering gaat door zoals gewoonlijk. Verder werken we er hard aan om leveringen zo veilig mogelijk te maken.

Gemaakt om veelkleurig
Gemaakt om veelkleurig
Productietijd: 12-15 dagen + verzendtijd: 2-6 Dagen * Spoed Verzenden: 2-6 Dagen
* Standaard Verzendmethode: 3-8 Dagen
* Spoed Verzenden: 2-6 Dagen
* Standaard Verzendmethode: 3-8 Dagen
* Super Besparende Verzendmethode: 10-30 Dagen

De jurk is Op-Maat-Gemaakt. Of u nu kiest voor een standaardmaat of een Op-Maat-Gemaakt, onze kleermakers maken elke jurk op bestelling.

De jurk is Op-Maat-Gemaakt. Of u nu kiest voor een standaardmaat of een Op-Maat-Gemaakt, onze kleermakers maken elke jurk op bestelling.

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Trompet/Zeemeermin Ronde Hals Hof sleep Jersey Avondjurk met Applicaties Kant (017068795)
Trompet/Zeemeermin Ronde Hals Hof sleep Jersey Avondjurk met Applicaties Kant (017068795)
Trompet/Zeemeermin Ronde Hals Hof sleep Jersey Avondjurk met Applicaties Kant (017068795)
Trompet/Zeemeermin Ronde Hals Hof sleep Jersey Avondjurk met Applicaties Kant (017068795)
Trompet/Zeemeermin Ronde Hals Hof sleep Jersey Avondjurk met Applicaties Kant (017068795)
Beste reviews Recente reviews

I was disappointed because I was told there was no way I could receive my dress by the date I needed it. I then went out and brought another dress which was really nice. When the customer service rep called me late one night saying they COULD get the dress to me. I didn't believe it but I loved this dress so much I was willing to try. I'm glad I did, the dress arrived and it fit perfectly, which was good because I didn't have time for alterations. Not only did it arrive on time, it was PERFECT !!!! I got so many compliments and I felt amazing during my daughters wedding. All my formal purchases will now come from JJs, my Fashion House of Choice. Thanks to the entire team at JJs House for making this event a dream come true. These are my pictures when I first tried on my dress.

Trompet/Zeemeermin Ronde Hals Hof sleep Jersey Avondjurk met Applicaties Kant (017068795)
Trompet/Zeemeermin Ronde Hals Hof sleep Jersey Avondjurk met Applicaties Kant (017068795)

Was deze review nuttig?

Wow! My first order arrived today and I couldn't be more pleased with everything I ordered, gloves, wrap and especially this dress. It is AMAZING. So amazing in fact that when it was delivered today I had to immediately close the door to my office and try it on over my work clothes without even having any appropriate shapewear so the bulges are most definitely more pronounced than they would be if I took a little time to plan. The fit is perfect, the fabric a dream, the construction is first rate and I am extremely picky about that aspect since I do a lot of my own sewing. And best of all it is crazy COMFORTABLE. I've never put on an evening gown that was actually comfortable before. And it all came vastly faster than anticipated for a completely custom order. I will absolutely order from JJ's House again! In fact, I'll probably start my order for some other things I've been eyeballing this week. Thanks JJ's!!!

Trompet/Zeemeermin Ronde Hals Hof sleep Jersey Avondjurk met Applicaties Kant (017068795)

Was deze review nuttig?

This Dress is truly amazing for the price.
This dress is made of a silky spandex fabric accented with beautiful gold embellishments. Shipping was on time and shipping packaging was appropriate for the dress. The only issue I had was that the dress was a little big for my size I am very petite and chose the tailoring option in order to have the dress taken in and shortened to my size. I think that when the dress was shortened the train was not shortened in proportion to the length of the dress, leaving a perfect length in the front but a very long train, in addition the dress was about 2 inches larger around the bodice therefore I had to have the dress altered in order to accomplish the fitted style shown in the picture. Since the fabric is stretchy I would recommend going with a slightly smaller size if you want to accomplish a fitted silhouette.
I give this dress a 5 star for quality of materials and workmanship but will subtract 1 star due to sizing issue =)

Trompet/Zeemeermin Ronde Hals Hof sleep Jersey Avondjurk met Applicaties Kant (017068795)

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This dress is absolutely stunning, I received so many compliments. I ordered it at the last minute for my family's reunion and it arrived just in time. I was sceptical about the sizing, I'm very thin and tall. However,I used the model description and ordered the same size, it fit PERFECT! Thank you jjshouse!!! I now have a formal dress shop and I've been telling everyone about you!!!

Trompet/Zeemeermin Ronde Hals Hof sleep Jersey Avondjurk met Applicaties Kant (017068795)
Trompet/Zeemeermin Ronde Hals Hof sleep Jersey Avondjurk met Applicaties Kant (017068795)

Was deze review nuttig?

This dress is stunning! I am so pleased with the craftsmanship of JJ House! I sent a message requesting that they expedite the custom order, and it was shipped in 5 days!! Unheard of for a custom gown! I was completely blown away with the amount of time it took to get my dress. I did order custom because I am hip heavy, and it paid off, my dress fit like a glove! I had the most unique and beautiful gown, and received a ton of compliments!! Thank you JJ House for making my formal even an amazing experience!! I am in love with this dress and my whole experience. I will be ordering again for sure!!!

Trompet/Zeemeermin Ronde Hals Hof sleep Jersey Avondjurk met Applicaties Kant (017068795)

Was deze review nuttig?

I loved my dress and everyone else did too. I couldn't have ask for anything better for my 10th anniversary vowel renewal ceremony. My Husband love it!!!!! I had his Bow Tie made to look just like my dress

Trompet/Zeemeermin Ronde Hals Hof sleep Jersey Avondjurk met Applicaties Kant (017068795)
Trompet/Zeemeermin Ronde Hals Hof sleep Jersey Avondjurk met Applicaties Kant (017068795)

Was deze review nuttig?

I received so many compliments on this dress. I had it customized and then had it altered to raise the train. My husband loved it and so did I. I would definitely order from JJSHOUSE again and again!

Trompet/Zeemeermin Ronde Hals Hof sleep Jersey Avondjurk met Applicaties Kant (017068795)
Trompet/Zeemeermin Ronde Hals Hof sleep Jersey Avondjurk met Applicaties Kant (017068795)

Was deze review nuttig?

So perfect!! It came in exactly how I wanted it. I was a little weary about ordering from so far away, but it came in great! very satisfied.

Trompet/Zeemeermin Ronde Hals Hof sleep Jersey Avondjurk met Applicaties Kant (017068795)
Trompet/Zeemeermin Ronde Hals Hof sleep Jersey Avondjurk met Applicaties Kant (017068795)

Was deze review nuttig?

I love this embellished gown by Jjhouse. I ordered it for my future daughter in law and wanted to go for a medium size (4) and the dress fit like a glove. We were looking for a beautiful engagement dress and this was the one! Although shipping took a little longer than expected (waited about 3 weeks), my overall experience of ordering with jjhouse was positive. Would recommend it to a friend and looking forward to purchasing from jjhouse again!

Trompet/Zeemeermin Ronde Hals Hof sleep Jersey Avondjurk met Applicaties Kant (017068795)

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There are 7 of us in the wedding we all got our dresses through JJ's. The workmanship on the dress was amazing and they are identical to the ones we tried on at Group USA for $300 less. We receive very quickly all of us received them a day or two apart. I am ordering another dress for my daughter because I loved it so much hopefully it will come as fast.

Trompet/Zeemeermin Ronde Hals Hof sleep Jersey Avondjurk met Applicaties Kant (017068795)

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