Thank you for visiting our website.
It is really our greatest honor that our dress has caught your attention. For a dress in a standard size (except for Final Sale items), yes, we will accept the return and issue you the full refund of the dress value if it doesn’t fit you well or you simply do not like it. Please contact us within 14 days upon receiving your dress and obtain a ""Product Return"" form. The form must be included with your package when you return it. For your return, please make sure the dress is in its original condition and include an explanation and photographs stating the reason.
And for a dress in custom size, if it arrives in a defective manner, mis-shipped or color error (Unavoidable color difference is excluded), you can get a full refund. While, if the dress is not faulty, we are afraid that the return will not be possible.
We understand your concerns about fitness, and we will suggest you refer to our size chart and select the most suitable size before you place the order. Here is the size chart for your reference: https://www.jjshouse.com/help/mother_of_the_bride_dresses/size_chart/204898
For adult dresses, we also provide custom size to ensure the special fit. You may simply select custom size when you place the order and provide us with your own measurements. When taking measurements, please refer to our measuring guide to see how to get professional measuring: http://www.JJsHouse.com/about/help.php?act=pop&type=measure&cat_id=7&is_accessory=0.
Our products are quite cost-effective. We hope you can have a try. Once you place the order and finish the payment, please email us with your order number and the date you need it. We are willing to put your order in priority and rush order for you.
Note: Please make sure you provide us with your complete shipping address and phone number, to ensure the timely delivery of your order.
Please contact us if you need any further assistance. Looking forward to your order soon. Have a nice day!
Door JJ's House op Mar 15, 2021