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Online help -

My Orders - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Click the shopping cart icon.
3.Review your order and click Continue Checkout.
4.Sign in or Register.
5. Confirm your shipping details and payment method, click Continue Checkout.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made from scratch, whether you ordered a standard or custom size, both require tailoring time. Please check the tailoring time on the product page.

3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

4. When will I receive my order?

Currently, you can receive an order within 2-3 weeks. Normally it takes 9-12 days for tailoring and 2-4 days for expedited shipping.

Product - +

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

2. Will my item be exactly the same color as what is shown on your website?

Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get. We suggest you order a fabric swatch to view colors in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, color swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.

5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact US for more information.

Payment - +

1. What methods of payment do you accept?

Please click this link.

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Delivery - +

1. Where do you ship to?

We can ship worldwide. Please be assured that your address can be chosen from our shipping countries drop-down list when you fill in the shipping address.

2. What shipping methods do you offer?

We have three shipping methods including expedited shipping, standard shipping and super saver shipping.
Super saver shipping is only for accessories priced less than US$50.

3. Can I change my shipping address?

You can only change the shipping address while your order is still in production. You can Contact US to send the correct shipping address. Our representatives will help you with that.
Once your order has been shipped, we cannot change the delivery address nor delivery options.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Returns - +

1. What is your return policy?

To return items, first customers need to contact us within 7 days upon receiving their items.
For all Standard Size dresses / shoes / accessories: you can return it once you are not happy with it, and if it is correctly made, the return postage shall be paid by buyers.
However, JJ's House will issue a full refund including shipping for any damaged, defective, or mis-shipped items. Please contact our Customer Service to initiate the return process within 7 days upon receiving your item(s).
The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

2.What is your return/exchange process?

You may need to Contact US to initiate the return process within 7 days upon receiving your items. Our after-sales department will handle the issue thereafter.

3. Can I return a standard-size dress?

Yes, you can return any standard size item within 7 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

My Account - +

1. How I can change my email address?

Please send your request and correct email address to, or you can choose to chat now or email us. Our representatives will reply within 24 hours.

2. What should I do if I forget my password?

1.Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
2.Change password If you would like to change your password, please refer to the below steps:
1)Simply click ‘Sign in’ on our website and then click ‘My Account’ at the top of the website.
2)Click "Account Settings" on the left column and then you can change the password and save the new one.

About JJsHouse - +

1. Do you have a store?

Currently we operate as a solely online business, which allows us to tailor to order, and to offer you a very wide range of garments at our lowest prices.

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

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Sivu Yksiolkaiminen Lattiaa hipova pituus Joustokreppi Morsiuspuku

Sivu Yksiolkaiminen Lattiaa hipova pituus Joustokreppi Morsiuspuku #207425

  • Väritaulukko
  • Etsitkö täydellinen istuvuus? Vielä 19,00 €, meidän räätälit käyttää tarkat mitat luodakseen made-to-order mekko sinua varten.

    Normaalikokoiset mekot
118,00 €

Tuotteen arvostelut

Kirjoita arvostelu

I was highly satisfied with my order. I had a custom fit dress because I’m 5’10. I ended up having it altered just a little when it arrived and it fit like a glove. I plan on ordering bridesmaid dresses from here as well.


100% satisfaite de ma robe sur mesure

The dress fit perfectly, needed more form at the bottom, but was great fabric (wrinkles) and color, easy to stone.


Przepiękna suknia .

I am very happy with my purchase. The dress fit really good & the service was very good & prompt.

I can’t believe how well it fit. I have never measured myself in my life. I was worried but it was perfect! Everyone loved my dress . I will be ordering from here every chance I get!


I was 100% satisfie with the end result of ordering this dress. This was my first time ordering from JJ’s House- quality, fabric, fit and style were great. Received compliments all night! Will definitely order again. Be sure to leave enough time for your arrival.


Materiał elastyczny,suknia na podszewce.


ho comprato questo abito x il mio matrimonio mi hanno fatto un sacco di complimenti i li faccio ajj s house x l ottimo servizio

Mu honest review: Pros and cons

It's really a nice dress. I asked for a customized dress, and they made the personalization arrangements starting from a ready-made dress of the closest size to the measurements provided by me (the faint marks of the old seams can be seen on the reverse of the fabric).

The outer fabric is of good quality, thick enough, soft and it fits really very well. The fabrics of the two inner linings are thinner.

A little less careful is the way in which the bra structure has been sewn (in my case it's a little big), although it can be solved by removing it and using a strapless bra, or simply by repositioning it with a needle and a thread (it is fixed to one of the linings with just two stitches).

The absolutely improvable part is the cutting of the fabric. Fortunately, it can not be seen on the outside, because I am talking about the part of the remains hidden inside the dress, at the seams. I understand that they work against the clock, and obviously for the price of the dress we can not expect them to handcraft each piece with meticulousness, but if I have to publish an honest review, I must say that the fabric has been cut with imprecise snips, with little care. In the part of the seams, where in some points the outer fabric and the two linings meet, there is an excess of fabric that makes a bulge. It would have been as simple as taking the scissors and spending 20 minutes (that was the time it took me to do it at home) to cut the excess fabric in line as straight as possible, eliminating surplus and removing all the small "tatters" of the cut . In this way the finishing is much more presentable, it can be ironed perfectly to avoid bulges and the fitting of the dress on the body improves significantly.

Anyway, although the finishes are not exactly Haute Couture (neither is price), all these small arrangements and corrections can be done perfectly at home, even if you're not a tailor.

The dress arrives in a few weeks (and the staff of the customer service, which I contacted to make sure of the reception date, is willing and friendly), and it is an elegant and beautiful dress, not cheap-jack at all, so the purchase has been worth it, sincerely. I recommend it without any doubt!

Kommenttisi on lähetetty onnistuneesti! Ole hyvä ja huomaa että kommenttisi tarkistetaan 24 tunnin sisällä mahdollisen sopimattoman sisällön vuoksi.Kiitos kun vierailit!