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Online help

Bestillinger

1. How do I place an order?

To place your order, simply follow the steps as shown below:
1. Go to the item page.
2. Choose your preferred color and size (if applicable).
3. Click "Add to Cart"
4. Review that everything is correct and click "Checkout".
5. Go to the checkout page.
6. If you're a registered customer, sign in first. If you're a new customer, checkout as guest now.
7. Fill out all shipping and payment information.
8. Click "Place Order"
You'll be taken to a confirmation page that will give you an order number and you will be emailed a confirmation once the payment has processed. Please be sure to read all emails from us carefully.
If you need further guidance or run into any issues when placing your order, please Contact Us, and we'll get back to you as soon as possible."

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2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made to order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page.
If you've already placed an order, your estimated delivery date is in your Order Confirmation email. Or you can find it on the Order Details page via this link.
Once your order has been shipped, we will email you a confirmation and tracking number with updated delivery information. Alternatively, you can retrieve the tracking number on the order details page via this link.
If your estimated delivery date has passed and you order hasn't been delivered, please Contact Us for further help.

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3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

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4. When will I receive my order?

Normalt kan du modtage en ordre inden for 2-3 uger. Den tager omkring 9-12 dage at skræddersy og 2-4 dage for hurtig ekspedition.
Kontroller venligst Tiden for Skræddersyning og Leveringstid på produktsiden, hvis du vil vide detaljerne.

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Produkt

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

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2. Will my item be exactly the same color as what is shown on your website?

Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get. We suggest you order a fabric swatch to view colors in person.

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3. Could we get color swatches to see what the colors look like in reality?

Yes, color swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

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4. How can I make sure all of my dresses are the same color?

Color consistency is of the utmost importance of course. However, there is a chance that there will be slight variations if dresses in same color submit several orders at different times. Because batches of fabric are produced at different times, the same fabric of the same color at different times might be slightly different.
You need to order all dresses within 24 hours and contact us to tell us all the dress should be in the same color. Then, all the dresses will be cut from the same bolt of fabric to make sure they come in the exact same color.
After 24 hours, we cannot guarantee any late orders will be included in the same dye lot as the rest of your party.
Keep in mind that screen resolutions can alter the way colors look on your computer depending on how you have it set. We always recommend ordering Swatches (free shipping) beforehand so you can see the true color quality of each fabric in person. Please note that different types of fabrics do take the dye differently, and will not match perfectly.

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5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact Us for more information.

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Betaling

1. What methods of payment do you accept?

You can use any of the payment methods listed below to pay for your order. We take your security very seriously, therefore your details are safe with us.
Please see below the payment methods we accept:
*Please note, some payment methods are only available as a payment method for selected countries on our web. If the payment method is available for your country, you will see this payment option at checkout.

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2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

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3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

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Levering

1. Where/What countries do you ship to?

We ship worldwide to nearly every country across the globe, covering North and South America, Europe, Asia, Africa, Oceania, and more.
We employ the services of major, trusted international carriers to ensure your package arrives at your destination safely and securely.
If your shipping destination is not available at checkout, please just Contact Us.

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2. What shipping methods do you offer?

Expedited Shipping, Standard Shipping, and Super Save Shipping are available for most of the countries that we ship to. Once you've entered your shipping address, you'll be able to see the available shipping methods.
Shipping costs are calculated automatically at the checkout page when both the destination and delivery service are selected.
You may add items to the checkout page to check on the accurate shipping fee. Customers can also place a test order to check the total cost.

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3. What if I need to change my shipping address?

Yes, you can change the shipping address Before Shipment. Please Contact Us. We will correct your shipping address and send you a confirmation email as soon as possible.
While we can no longer make any changes to your address, if your package is being shipped, you will need to contact the carrier to request changes of delivery.
Orders (swatches, accessories, fabric, etc.) cannot be updated once the package has been shipped.
For an unpaid order, you can place a new one as you want and put in the correct details. Unpaid orders will be cancelled automatically in 5 days."

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4. How much does shipping cost?

The shipping costs depend on the weight of the order, the country of destination and the shipping method, if you put all items in the cart and go to checkout, you will see the shipping costs, which are automatically calculated by the system.

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Returnering

1. What is your return policy?

JJ's House will issue a full refund including tax and shipping for any damaged, defective, or mis-shipped items. If your item arrives damaged or defective, please reach out to our Customer Service team directly for assistance with processing your return.
Please keep in mind that all dresses are uniquely made to order to keep costs low for our customers. We also understand that colors on your computer screen can be a little different to how they appear in person. For these reasons, we encourage you to order a Swatch (free shipping) to help you decide.
FOR ALL RETURNS:
JJ's House will only issue one prepaid return label per order. You will be responsible for paying shipping fees including, but not limited to, the cost to ship and any shipping materials on additional returns. Because of this, we recommend returning all unwanted items at one time.
FOR ALL STANDARD SIZE DRESSES, SHOES, AND ACCESSORIES:
JJ's House will issue a full refund of the cost of the returned product if you are not satisfied with your item(s). Contact our Customer Service to initiate the return process within 14 days upon receiving your item(s). The item must be returned in its original condition (if eligible per the return policy).
Please note:
* The item must be unworn, unwashed, unaltered, undamaged and with the original tags attached. We cannot process the return of any faulty item.
* Original shipping fee & return shipping fee will not be refunded.
* As all items (including standard size) are made-to-order, we cannot afford to accept the ‘buy-many-keep-one’ purchase. Our customer service team may cancel an order believed to have been made with that intention.
FOR ALL CUSTOM SIZE DRESSES:
At JJ's House, we understand that you may want the dress to ideal fit! To help you out, we offer custom sizing on most of our dresses. Custom sizing takes the same amount of time to make and ship to you!
A few things to remember about custom dresses:
Custom dresses are made specifically to the measurements you provide (bust, waist, hips, height, and hollow-to-floor). That means no one else will be able to wear that dress once it's made. Because of this, we are unable to accept any returns on custom dresses. Please double check your measurements and color choice before ordering.
We understand that sometimes small alterations are needed, we offer limited alterations reimbursement for only our custom sizes. Simply send us a picture of your receipt from the tailor and your order number and we'll do the rest! Yes, it really is that easy!
FOR ALL PRESONALIZED AND PERSONAL CARE ITEMS:
All personalized and personal care items (including earrings, lingerie, swimwear, etc.) are final sale. Due to hygiene issues there are no returns/exchanges.
FOR ALL SAMPLE SALE ITEMS:
All Sample Sale items are final sale. No returns, no refunds, no exchages.
EXCHANGE POLICY
We do not offer an exchange service for any products at this time. Because all items are made-to-order, we do not have ready-made dresses or products that can be shipped in exchange for your returned items. You will need to return unwanted items (if eligible per the return policy), and then place a new order for the replacement items. All new orders are subject to the current production period.
HOW TO RETURN
1. Submit a return request at Contact Us to Customer Service within 14 days of receiving your order. Please include the reason for return and photographs for verification.
2. Once we have approved your request, you will be sent a return form which needs to be included with your return. Please send your item(s) using local post within 14 days from receiving the return form.
3. When we receive the returned package, the item(s) will be inspected to ensure it is in the original condition and has the issues stated in the return request.
4. Once confirmed, the refund will be credited back to the original payment method within 10-15 days (the processing time depends on your payment method and bank).
Please note:
* We reserve the right to refuse the return if received in an unacceptable condition.
* We cannot process any products that are returned without our prior knowledge.
* We are not liable for return item(s) that are lost or damaged, please keep the receipt with tracking information.
CANCELLATION POLICY
All our items are made-to-order, including standard size items. Once the tailoring process has begun, there will be Labor Costs and Material Costs, with this in mind, please refer to our cancellation policy below:
• Unpaid orders are automatically cancelled after 5 days.
• Cancel order within 24 hours of payment for a full refund.
• Cancel order 24–72 hours after payment: 80% refund + shipping fee.
• Cancel order 72-120 hours after payment: 50% refund + shipping fee.
• Cancel order > 120 hours after payment: Refund of shipping fee only.
• Once your order is shipped, it cannot be cancelled."

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2. What is your return/exchange process?

You may need to Contact US to initiate the return process within 14 days upon receiving your items. Our after-sales department will handle the issue thereafter.

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3. Can I return a standard-size dress?

Yes, you can return any standard size item within 14 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

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Min konto

1. How I can change my email address?

We can change email address for you. Please Contact Us with your new email address. We will change it within 24 hours.
If there is no order under your account, we suggest you to register a new account on our website with your email address first and send us an email. Once getting your confirmation, we will transfer the account information for you.
Please click here to register your new account.

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2. What should I do if I forget my password?

If you've forgotten your password, please click this link to reset your password. We'll then email you a link directly to your registered email address to reset your password.
We recommend checking your junk and spam folder if you're having trouble finding it.

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About JJsHouse

1. Do you have a store?

We are sorry but currently we do not have any physical stores. As an e-commerce company, we just do business online. You can see the products on our website and place the order. We will make the products for you once your order is confirmed.
We completely understand that you may have concerns about the fit and the style of our dresses. If so, you can choose custom size to ensure the fit. For most of adult dresses, we can make it with your measurements and the dress will fit you well. Each of our dresses is totally made to order according to our pictures. We sincerely hope you could give us a try.

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2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

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Færdiggøring af dit design

Dette er en færdiglavet kjole og fotograferet af JJsHouse.com. Alle rettigheder forbeholdes. Kopier eller på anden måde reproducere billedet er strengt forbudt.
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Chiffon Brudekjole #235602

Brudekjoler

Anmeldelser(16)

758 kr
  • Størrelse Størrelse (130 kr)

    Størrelse

    Leder du efter den perfekte pasform? For yderligere 130 kr vil vores skræddere bruge dine nøjagtige mål til at skabe en lave-på-bestilling kjole lige til dig.





    Måltagningsguide

    • Tilpasset størrelse er det endelige salg og kan ikke returneres.

    • De oplyste mål er mine egne og ikke målene på en standardstørrelse.

    • Jeg forstår at min kjole bliver fremstillet nøjagtig efter de oplyste mål - JJ's House tilføjer ikke nogen ekstra plads til komfort.

Lavet på bestilling
Skræddertid: 15-18 dage + Forsendelsestid: 2-5 Dage * Hurtig Levering: 2-5 Dage
* Standard Levering: 8-12 Dage
* Hurtig Levering: 2-5 Dage
* Standard Levering: 8-12 Dage

Denne kjole er lavet på bestilling. Vi skræddersyer dette stykke tøj til dig når du har placeret din ordre i din størrelse og de farver du har valgt.

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Kundeanmeldelser

5

baseret på 16 anmeldelser

Skriv anmeldelse

Del dit look med andre kunder og & få 98 kr rabat.

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Chiffon Brudekjole (002235602)
Chiffon Brudekjole (002235602)
Chiffon Brudekjole (002235602)
Chiffon Brudekjole (002235602)
Chiffon Brudekjole (002235602)
Bedste anmeldelser Nyeste anmeldelser Foto (9) Positive anmeldelser (16)

Fabulous dress!

Dec 15, 2020

I love my new dress! It came in about 2.5 weeks. The light blue is so pretty & such a nice soft color. I am, however, returning it and reordering a custom fit. I usually wear a size 12 so that is what I ordered. The arms, shoulder and bust are a bit too snug. I will be wearing this to my son's wedding in April & I want to look great - Thanks JJ's House for a great product!

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Chiffon Brudekjole (002235602)
Chiffon Brudekjole (002235602)

Var denne anmeldelse nyttig?

Wunderschönes, zartes Kleid

Dec 17, 2020

Sehr schönes Kleid, bin sehr zufrieden mit der Qualität. Grösse 42, perlrosa. Eingenähtes Bustier, kann so ohne BH getragen werden. Lieferdauer ca.3 Wochen.

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Chiffon Brudekjole (002235602)
Chiffon Brudekjole (002235602)

Var denne anmeldelse nyttig?

Excellent

Jun 22, 2020

I am a plus size girl and I took my measurements and this dress fit perfect and was not custom to fit! I ordered 2 swatches and narrowed it down to the perfect color. The quality of the dress was much better than expected too. I also ordered my tiara and veil from JJs and they were great too! I read all the reviews and watched some YouTube videos and for the price you can't beat this online website!

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Chiffon Brudekjole (002235602)
Chiffon Brudekjole (002235602)

Var denne anmeldelse nyttig?

Fit like a glove!

Jan 2, 2020

I ordered this dress for my wedding and had it custom made to my measurements. The dress quality did not disappoint me and the workmanship was great. I ordered it in the silver color, and I was expecting it to be a bright silver and it's more of a taupe-colored silver. However, when the light hits it, it is identifiable as silver and it coordinated with the silver shoes very nicely. It looked beautiful! I ordered it on Dec. 3, 2019 for delivery around the 20th-23rd. The order status keep saying it was "processing" and then the date looked like it wouldn't arrive until after I needed it. There needs to be better communication, especially when ordering something that's being shipped internationally. That said, once I submitted a question through their website and received the auto reply message that they got my concern, they did respond within a day. They even called, but since I didn't recognize the number (again it's coming from overseas) I didn't answer it. They did leave messages and they worked to get the items I ordered to me on the 20th. Overall, I am very happy with the quality and the look of the dress for my special occasion. I'd also suggest ordering fabric sample swatches if you have time.

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Chiffon Brudekjole (002235602)
Chiffon Brudekjole (002235602)

Var denne anmeldelse nyttig?

Awesome!

Jun 22, 2020

I LOVE this dress. I did the custom fit and it was absolutely worth the little bit of extra money.
It arrived in about 2&1/2 weeks from the time I ordered. They were absolutely awesome to work with on the custom fit and correspondence with them was fantastic and prompt!! I will order from them again in future for sure!

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Chiffon Brudekjole (002235602)
Chiffon Brudekjole (002235602)

Var denne anmeldelse nyttig?

Wedding

Aug 1, 2020

Thank you for my beautiful, awesome dress! It was perfect for my son's wedding! I got so many complements that they love the dress that it was absolutely beautiful that I looked stunning in it! Will buy from Jjshouse again if ever need another dress!

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Chiffon Brudekjole (002235602)

Var denne anmeldelse nyttig?

VERY pleased! Thank you JJ's House!

Jun 30, 2020

I have to admit I was very surprised at the quality of this dress. This dress is beautiful. It is very well made & fits like a glove. I ordered it in yellow and am very pleased. It's perfect to wear for a wedding or virtually any upscale function. I will definitely be ordering again. "Thank you."

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Chiffon Brudekjole (002235602)

Var denne anmeldelse nyttig?

Beautiful dresses for was just right

Aug 29, 2020

Color and fit were great ,shipping time was decent took about 2weeks

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Chiffon Brudekjole (002235602)
Chiffon Brudekjole (002235602)

Var denne anmeldelse nyttig?

perfect!

Jan 21, 2020

i was hesitant, but i absolutely loved it!! it was a great fit for my sophomore homecoming!!

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Chiffon Brudekjole (002235602)
Chiffon Brudekjole (002235602)

Var denne anmeldelse nyttig?

OMG!!

Oct 23, 2019

I'm so thrilled with my dress!! I looked all over the U.S. for a wedding dress (I'm getting married in February) and could not find the dress I wanted. I was hesitant about ordering a dress from China but the prices are so reasonable that I was willing to take a risk. I'm so glad I did!! I ordered a size 8 (I usually wear a 6 but was told to go up one size) and it is a fantastic fit!! The dress is well made and the materials are high quality. I placed my order October 8th and I got my dress October 22nd!! If I wanted to be super picky...I ordered the A-Line Scoop Neck Knee-Length Chiffon Cocktail Dress in Ivory. The description said the lace would be White regardless of the color of the dress and I wanted that color contrast. However, the entire dress looks White. This is my second marriage and didn't want to go with White. I'm going to wear the dress anyway. Other than that I couldn't be happier with the entire process. (I'm just a regular person...I'm not paid and I do not have any ulterior motive to fabricate a good review other than I just want to help other girls have the confidence to order a beautiful dress too!)

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