Try On Dresses at Home

Our Try-On Program allows you to explore up to three stunning dresses simultaneously, all for an affordable price ranging from just US$10 to US$15 per dress. Here's a step-by-step guide:

1. Selection: Browse our exquisite collection and select up to three dresses you'd like to try on.

2. Payment: Pay a nominal fee of US$10 to US$15 per dress, depending on your choice. This covers shipping costs.

3. Delivery: Your selected dresses will be delivered to your doorstep within a reasonable time frame.

4.Try-On Period: Enjoy your chosen dresses for a full week. Take your time to see how they fit and feel.

5. Return: When you're ready, package all the dresses together securely. We've made it easy for you by providing a prepaid return label along with the dresses.

6. Return Deadline: Please ensure all the dresses are returned together by the 7th day from the delivery date. This helps us maintain the efficiency of our Try-On Program.

7. Important Note: To streamline the process and ensure fairness to all our customers, we do not accept multiple returns. Make your selection wisely!

For more detailed information about our Try-On Program, including terms and conditions, please visit our try-on how it works page. We're committed to making your dress-shopping experience convenient and delightful.

We understand that sometimes, a little extra time can make all the difference in making your decision. If you find yourself needing more time with your try-on order, you can extend your try-on period by up to an additional 10 days, bringing your total to a generous 17 days. Here's how:
1. Visit our Extension Request Page: Navigate to our try-on extension page to initiate the process.

2. Submit Your Request: Simply follow the straightforward instructions on the page to submit your extension request. It's quick and hassle-free.

3. Approval Confirmation: Once we receive your request, we'll review it promptly. You'll receive confirmation via email once your extension request is approved.

Enjoy the added flexibility and peace of mind as you take your time to evaluate your try-on order. We're here to make sure you have all the time you need to make the perfect choice.

Returning your try-on dresses is a breeze, and we've made it as convenient as possible. Here's a step-by-step guide to ensure a smooth return process:

1. Locate the Prepaid Return Label: Inside the package with your try-on dresses, you'll find a prepaid return label. It features a barcode, our address, and the carrier's name for easy identification.

2. No Need to Initiate a Return: There's no need to initiate a return; it's already been approved.

3. Secure Packaging: Carefully place the try-on dresses back into the original package they arrived in. This packaging is designed to keep the dresses in perfect condition during the return journey.

4. Attach the Prepaid Return Label: Affix the pre-paid return label we provided securely on top of the package. This label ensures that your return is processed smoothly.

5. Drop It Off: Within 7 days of receiving your order, simply drop off the package at a designated drop-off location or schedule a pickup with the carrier. We've taken care of the logistics for you.

For more comprehensive details about our return process, please refer to our dedicated returns page. We're committed to making returns hassle-free so you can shop with confidence.

Absolutely! If you've fallen in love with one or more of your try-on dresses, you have the option to make them yours for keeps. Here's how:

1. Visit Our Purchase Page: To begin the process, visit our dedicated try-on purchase page.

2. Follow Simple Instructions: On the Purchase Page, you'll find straightforward instructions on how to acquire the dress(es) you desire. It's a quick and easy process.

3. Important Note: Please bear in mind that once you purchase the dress(es), they become non-returnable. Make sure you're absolutely certain about your choice.

We're thrilled to offer you the opportunity to make your favorite try-on dress a permanent addition to your wardrobe. If you have any questions or need further assistance, feel free to reach out to our friendly customer support team.

We understand that you might wonder why there's a fee for try-on dresses. Here's the rationale:

1. Shipping Coverage: The fee you pay for try-on dresses plays a crucial role in covering the cost of shipping these exquisite dresses to your doorstep and back to us.

2. Subsidized Costs: It's important to note that the fee doesn't fully cover the expenses associated with shipping. We subsidize a portion of the costs to make this convenient service accessible to you.

3. Non-Refundable: Unfortunately, we cannot refund these fees or apply them towards future orders. This policy ensures the sustainability of our Try-On Program and allows us to continue offering a wide selection of dresses for you to explore.

We appreciate your understanding and support as we strive to provide you with a seamless and enjoyable try-on experience. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team.

We understand that the perfect style may sometimes be temporarily unavailable. Here's what you can do:

1. Sign Up for Notifications: If the style you desire is currently out of stock, you can sign up to receive notifications. Follow the simple steps outlined at this page to stay informed about its availability.

2. Alternative Style Assistance: In the meantime, if you're eager to find an alternative style to try, don't hesitate to reach out to us. Our dedicated team is here to assist you in discovering a fabulous alternative that suits your preferences.

We're committed to ensuring you have a fantastic try-on experience, whether it's with your dream style or a wonderful alternative. Feel free to contact us with any questions or requests for assistance.

We understand that getting your try-on dresses promptly is important. Here's an overview of our delivery timeline:

1. Order Processing: Generally, it takes just 2 workdays for us to process your order once it's placed.

2. Shipping: After processing, your dresses will be on their way to you, and you can expect them to arrive within an additional week.

3. Delivery Window: To provide you with complete transparency, you'll be presented with a specific delivery window at checkout, so you'll know exactly when to anticipate the arrival of your try-on dresses.

4. Check Current Processing Times: Processing times may vary depending on the time of year. To get the most up-to-date information, please visit our try-on pages, where you can find our current processing times.

We're dedicated to ensuring a swift and efficient delivery process, allowing you to enjoy your try-on experience without unnecessary delays. If you have any questions or need further information, don't hesitate to contact us.

Absolutely, we believe in keeping you informed every step of the way. Here's what you can expect:
1. Email Notification: Once your try-on dresses have been safely received and scanned back into our warehouse, we'll send you an email notification.

2. Timely Updates: While we strive to process returns as efficiently as possible, please keep in mind that this step may take some time, as we want to ensure the utmost accuracy and care in handling your returns.

Rest assured, we're dedicated to providing you with a seamless and transparent experience. If you have any further questions or concerns, please feel free to reach out to our customer support team.

We understand that sometimes, life can get busy. However, it's important to note our policy for returns:

1. Return Deadline: To avoid any issues, please ensure that you postmark your try-on dresses for return by the 7th day from the delivery date.

2. Consequences of Delay: Customers who miss the return deadline may be subject to the following:

- Charged Retail Price: You may be charged the full retail price for each missing dress.

- Website Access: Continued access to our website may be restricted, as agreed upon at checkout.

Our aim is to provide a seamless and enjoyable try-on experience for all our customers. We encourage you to reach out to our customer support team if you have any concerns or need assistance with your return.