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Online help

Orders

1. How do I place an order?

To place your order, simply follow the steps as shown below:
1. Go to the item page.
2. Choose your preferred color and size (if applicable).
3. Click "Add to Cart"
4. Review that everything is correct and click "Checkout".
5. Go to the checkout page.
6. If you're a registered customer, sign in first. If you're a new customer, checkout as guest now.
7. Fill out all shipping and payment information.
8. Click "Place Order"
You'll be taken to a confirmation page that will give you an order number and you will be emailed a confirmation once the payment has processed. Please be sure to read all emails from us carefully.
If you need further guidance or run into any issues when placing your order, please Contact Us, and we'll get back to you as soon as possible."

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2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made to order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page.
If you've already placed an order, your estimated delivery date is in your Order Confirmation email. Or you can find it on the Order Details page via this link.
Once your order has been shipped, we will email you a confirmation and tracking number with updated delivery information. Alternatively, you can retrieve the tracking number on the order details page via this link.
If your estimated delivery date has passed and you order hasn't been delivered, please Contact Us for further help.

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3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

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4. When will I receive my order?

Once you place an order, it will take us some time to either process or make the requested items before the order ships out to you.
Estimated Receiving Time = Processing Time + Shipping Time
Before placing an order, you can check the specific processing time on Each Product page. The shipping time depends on shipping methods. The fastest shipping - expedited shipping takes 3-6 days for the shipment. The standard shipping takes 5-8 days. The super save shipping (only for orders of accessories valued less than $50) takes 15-30 days for the shipment. The sooner you place an order, the sooner we start preparing your item(s).
If you've already placed an order, your estimated delivery date is in your Order Confirmation email. Or you can find it on the Order Details page via this link.
Once your order has been shipped, we will email you a confirmation and tracking number with updated delivery information. Alternatively, you can retrieve the tracking number on the order details page via this link.
If your estimated delivery date has passed and you order hasn't been delivered, please Contact Us for further help.

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Product

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

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2. Will my item be exactly the same color as what is shown on your website?

Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get. We suggest you order a fabric swatch to view colors in person.

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3. Could we get color swatches to see what the colors look like in reality?

Yes, color swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

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4. How can I make sure all of my dresses are the same color?

Color consistency is of the utmost importance of course. However, there is a chance that there will be slight variations if dresses in same color submit several orders at different times. Because batches of fabric are produced at different times, the same fabric of the same color at different times might be slightly different.
You need to order all dresses within 24 hours and contact us to tell us all the dress should be in the same color. Then, all the dresses will be cut from the same bolt of fabric to make sure they come in the exact same color.
After 24 hours, we cannot guarantee any late orders will be included in the same dye lot as the rest of your party.
Keep in mind that screen resolutions can alter the way colors look on your computer depending on how you have it set. We always recommend ordering Swatches (free shipping) beforehand so you can see the true color quality of each fabric in person. Please note that different types of fabrics do take the dye differently, and will not match perfectly.

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5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact Us for more information.

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Payment

1. What methods of payment do you accept?

You can use any of the payment methods listed below to pay for your order. We take your security very seriously, therefore your details are safe with us.
Please see below the payment methods we accept:
*Please note, some payment methods are only available as a payment method for selected countries on our web. If the payment method is available for your country, you will see this payment option at checkout.

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2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

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3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

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Delivery

1. Where/What countries do you ship to?

We ship worldwide to nearly every country across the globe, covering North and South America, Europe, Asia, Africa, Oceania, and more.
We employ the services of major, trusted international carriers to ensure your package arrives at your destination safely and securely.
If your shipping destination is not available at checkout, please just Contact Us.

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2. What shipping methods do you offer?

Expedited Shipping, Standard Shipping, and Super Save Shipping are available for most of the countries that we ship to. Once you've entered your shipping address, you'll be able to see the available shipping methods.
Shipping costs are calculated automatically at the checkout page when both the destination and delivery service are selected.
You may add items to the checkout page to check on the accurate shipping fee. Customers can also place a test order to check the total cost.

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3. What if I need to change my shipping address?

Yes, you can change the shipping address Before Shipment. Please Contact Us. We will correct your shipping address and send you a confirmation email as soon as possible.
While we can no longer make any changes to your address, if your package is being shipped, you will need to contact the carrier to request changes of delivery.
Orders (swatches, accessories, fabric, etc.) cannot be updated once the package has been shipped.
For an unpaid order, you can place a new one as you want and put in the correct details. Unpaid orders will be cancelled automatically in 5 days."

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4. How much does shipping cost?

The shipping costs depend on the weight of the order, the country of destination and the shipping method, if you put all items in the cart and go to checkout, you will see the shipping costs, which are automatically calculated by the system.

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Returns

1. What is your return policy?

JJ's House will issue a full refund including tax and shipping for any damaged, defective, or mis-shipped items. If your item arrives damaged or defective, please reach out to our Customer Service team directly for assistance with processing your return.
Please keep in mind that all dresses are uniquely made to order to keep costs low for our customers. We also understand that colors on your computer screen can be a little different to how they appear in person. For these reasons, we encourage you to order a Swatch (free shipping) to help you decide.
FOR ALL RETURNS:
JJ's House will only issue one prepaid return label per order. You will be responsible for paying shipping fees including, but not limited to, the cost to ship and any shipping materials on additional returns. Because of this, we recommend returning all unwanted items at one time.
FOR ALL STANDARD SIZE DRESSES, SHOES, AND ACCESSORIES:
JJ's House will issue a full refund of the cost of the returned product if you are not satisfied with your item(s). Contact our Customer Service to initiate the return process within 14 days upon receiving your item(s). The item must be returned in its original condition (if eligible per the return policy).
Please note:
* The item must be unworn, unwashed, unaltered, undamaged and with the original tags attached. We cannot process the return of any faulty item.
* Original shipping fee & return shipping fee will not be refunded.
* As all items (including standard size) are made-to-order, we cannot afford to accept the ‘buy-many-keep-one’ purchase. Our customer service team may cancel an order believed to have been made with that intention.
FOR ALL CUSTOM SIZE DRESSES:
At JJ's House, we understand that you may want the dress to ideal fit! To help you out, we offer custom sizing on most of our dresses. Custom sizing takes the same amount of time to make and ship to you!
A few things to remember about custom dresses:
Custom dresses are made specifically to the measurements you provide (bust, waist, hips, height, and hollow-to-floor). That means no one else will be able to wear that dress once it's made. Because of this, we are unable to accept any returns on custom dresses. Please double check your measurements and color choice before ordering.
We understand that sometimes small alterations are needed, we offer limited alterations reimbursement for only our custom sizes. Simply send us a picture of your receipt from the tailor and your order number and we'll do the rest! Yes, it really is that easy!
FOR ALL PRESONALIZED AND PERSONAL CARE ITEMS:
All personalized and personal care items (including earrings, lingerie, swimwear, etc.) are final sale. Due to hygiene issues there are no returns/exchanges.
FOR ALL SAMPLE SALE ITEMS:
All Sample Sale items are final sale. No returns, no refunds, no exchages.
EXCHANGE POLICY
We do not offer an exchange service for any products at this time. Because all items are made-to-order, we do not have ready-made dresses or products that can be shipped in exchange for your returned items. You will need to return unwanted items (if eligible per the return policy), and then place a new order for the replacement items. All new orders are subject to the current production period.
HOW TO RETURN
1. Submit a return request at Contact Us to Customer Service within 14 days of receiving your order. Please include the reason for return and photographs for verification.
2. Once we have approved your request, you will be sent a return form which needs to be included with your return. Please send your item(s) using local post within 14 days from receiving the return form.
3. When we receive the returned package, the item(s) will be inspected to ensure it is in the original condition and has the issues stated in the return request.
4. Once confirmed, the refund will be credited back to the original payment method within 10-15 days (the processing time depends on your payment method and bank).
Please note:
* We reserve the right to refuse the return if received in an unacceptable condition.
* We cannot process any products that are returned without our prior knowledge.
* We are not liable for return item(s) that are lost or damaged, please keep the receipt with tracking information.
CANCELLATION POLICY
All our items are made-to-order, including standard size items. Once the tailoring process has begun, there will be Labor Costs and Material Costs, with this in mind, please refer to our cancellation policy below:
• Unpaid orders are automatically cancelled after 5 days.
• Cancel order within 24 hours of payment for a full refund.
• Cancel order 24–72 hours after payment: 80% refund + shipping fee.
• Cancel order 72-120 hours after payment: 50% refund + shipping fee.
• Cancel order > 120 hours after payment: Refund of shipping fee only.
• Once your order is shipped, it cannot be cancelled."

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2. What is your return/exchange process?

You may need to Contact US to initiate the return process within 14 days upon receiving your items. Our after-sales department will handle the issue thereafter.

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3. Can I return a standard-size dress?

Yes, you can return any standard size item within 14 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

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My Account

1. How I can change my email address?

We can change email address for you. Please Contact Us with your new email address. We will change it within 24 hours.
If there is no order under your account, we suggest you to register a new account on our website with your email address first and send us an email. Once getting your confirmation, we will transfer the account information for you.
Please click here to register your new account.

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2. What should I do if I forget my password?

If you've forgotten your password, please click this link to reset your password. We'll then email you a link directly to your registered email address to reset your password.
We recommend checking your junk and spam folder if you're having trouble finding it.

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About JJsHouse

1. Do you have a store?

We are sorry but currently we do not have any physical stores. As an e-commerce company, we just do business online. You can see the products on our website and place the order. We will make the products for you once your order is confirmed.
We completely understand that you may have concerns about the fit and the style of our dresses. If so, you can choose custom size to ensure the fit. For most of adult dresses, we can make it with your measurements and the dress will fit you well. Each of our dresses is totally made to order according to our pictures. We sincerely hope you could give us a try.

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2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

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Finishing Your Design

Trumpet/Mermaid V-neck Sweep Train Tulle Wedding Dress With Beading
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This is a finished dress tailored and photographed by JJsHouse.com. All rights reserved. Copying or otherwise reproducing this image is strictly prohibited.
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Trumpet/Mermaid V-neck Sweep Train Tulle Wedding Dress With Beading #66958

Wedding Dresses

Reviews(39) Ask a question Chat now / Email us

US$ 339.00
Ask a question Chat now / Email us
  • Size | Custom Size (US$ 20.00) :

    Custom Size

    Looking for a perfect fit? For an additional US$ 20.00, our tailors will use your exact measurements to create a made-to-order dress just for you.





    For floor-length dresses in custom size, choose the extra length option to fit the height of your heels! i.e for 2 inch heels,select "+2 inch",for flats,please enter "+0"

    Measuring Guide
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Our delivery is currently continuing as usual. Plus, we are working hard to make deliveries as safe as possible.

Made to order
Made to order
Tailoring Time: 15-18 days + Shipping Time: 2-6 days * Expedited Shipping: 2-6 days
* Standard Shipping: 3-8 days
* Expedited Shipping: 2-6 days
* Standard Shipping: 3-8 days
* Super Saver Shipping: 10-30 days

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

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Product Reviews

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Customer Images See All Customer Images
Trumpet/Mermaid V-neck Sweep Train Tulle Wedding Dress With Beading (002066958)
Trumpet/Mermaid V-neck Sweep Train Tulle Wedding Dress With Beading (002066958)
Trumpet/Mermaid V-neck Sweep Train Tulle Wedding Dress With Beading (002066958)
Trumpet/Mermaid V-neck Sweep Train Tulle Wedding Dress With Beading (002066958)
Trumpet/Mermaid V-neck Sweep Train Tulle Wedding Dress With Beading (002066958)
Top Reviews Recent Reviews

Can't wait for 12/12/2020!!!

Feb 10, 2020

This dress is lovelier than the photo. I was a bit leery about purchasing such a significant item online, and it continued from the second I completed my order until the dress arrived at my front door. First of all, it arrived in exactly 13 days from the day I ordered it. Secondly, although it is a bit lighter than the champagne color in the photo, I could not be more pleased with it. I ordered a size up (jic) and I am so glad I did. I have only allowed my daughter to see it, and she loves it as well. It looks very expensive and I feel beautiful in it. We will also be ordering my bridesmaid dresses from here as well. Now all I need is for 12/12/2020 to hurry up and get here. Lastly, I would definitely recommend JJs House to all my friends and family.

Trumpet/Mermaid V-neck Sweep Train Tulle Wedding Dress With Beading (002066958)
Trumpet/Mermaid V-neck Sweep Train Tulle Wedding Dress With Beading (002066958)

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Sep 21, 2018

Originally when ordering my wedding dress through JJ's House I was apprehensive. What if it didn't arrive in time, or didn't fit, maybe the stitching would be badly done, or it wouldn't look like it did in the picture, I needn't bothered worrying at all.
I ordered the dress in a custom fit, and paid extra for express shipping, which I would advise anyone else to do, the only problem I did come across was a border tax charge which was around £100, which I wasn't expecting, so the dress was a little more than I expected it to cost, however it was totally worth it, and that problem was of no fault of the company.
When the dress came, it came on time, It was absolutely exquisite! I was so pleasantly surprised!! It fit like a glove, the applique lace was beautiful and the finishing was perfect I am so so happy with JJ's house, and will be ordering from them in the future If I need ball gowns etc. Thank you so much guys for such a wonderful dress, that was comfortable and beautiful.

Trumpet/Mermaid V-neck Sweep Train Tulle Wedding Dress With Beading (002066958)
Trumpet/Mermaid V-neck Sweep Train Tulle Wedding Dress With Beading (002066958)

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Jan 5, 2016

This was my first experience purchasing from JJ's House and I was nervous as I don't often purchase online, especially for my big day! I found the site through google so I had no other recommendation other than reading the reviews. I'm so glad I did buy my dress from here! I sent in my measurements for custom sizing and received the shipment within the stated time. I couldn't be more pleased. It fit beautifully, only needs to be taken in a little at the waist. And I'm very happy with the quality of the materials and sewing. I will recommending the website to anyone looking for affordable dresses. Thank you JJ's for excellent service. I'll be returning for future purchases!

Trumpet/Mermaid V-neck Sweep Train Tulle Wedding Dress With Beading (002066958)
Trumpet/Mermaid V-neck Sweep Train Tulle Wedding Dress With Beading (002066958)

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Feb 28, 2017

loved the dress! it was so light and easy to move around in! the fabric makes it easy to pack and not worry about wrinkles as much.

it was well worth the price and decreased my level of stress.

Trumpet/Mermaid V-neck Sweep Train Tulle Wedding Dress With Beading (002066958)
Trumpet/Mermaid V-neck Sweep Train Tulle Wedding Dress With Beading (002066958)

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Sep 30, 2016

I ordered this dress for my May 2016 wedding and I must say it was perfect in every way!!! It fit amazing and looking unbelievable. The picture does this dress no justice! I have been married now 4.5mos and I am STILL in love with my dress!! I got so many oohs and aahs over it. It truly made me feel like a princess on my special day!

Trumpet/Mermaid V-neck Sweep Train Tulle Wedding Dress With Beading (002066958)
Trumpet/Mermaid V-neck Sweep Train Tulle Wedding Dress With Beading (002066958)

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Aug 1, 2017

I was SO nervous about ordering an inexpensive dress online but it really turned out amazing. This dress was a close approximation of a $2200 Claire Pettibone dress I loved. It saved me tons of money and I got so many compliments. The fabric wasn't as luxurious of course but since I only get to wear it once it was a much better investment. The lace back is just gorgeous. I got it altered to add a bustle and so that it would fit absolutely perfectly, but since I sent in custom measurements anyway, very little additional alteration was needed. I felt so beautiful in this dress and would definitely recommend JJ's House!

Trumpet/Mermaid V-neck Sweep Train Tulle Wedding Dress With Beading (002066958)

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May 10, 2018

I sent in my measurements for this dress then had it tailored a little more. I am still in love with this dress and everyone wanted to know where it came from... I am SO HAPPY I ordered it

Trumpet/Mermaid V-neck Sweep Train Tulle Wedding Dress With Beading (002066958)
Trumpet/Mermaid V-neck Sweep Train Tulle Wedding Dress With Beading (002066958)

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Aug 22, 2016

Bought this dress for my beach wedding. Absolutely love it!!! Everyone loves the dress when they look at our pictures. It was light weight and was easy to travel with . Very impressed with the quality. This is my second dress from JJHouse, loved the one for my daughter's wedding and will definitely get my dress for my son's wedding from JJHouse. Thank you for such a beautiful dress!!

Trumpet/Mermaid V-neck Sweep Train Tulle Wedding Dress With Beading (002066958)

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Apr 21, 2016

The dress was great and totally similar with the photos. I never thought I could buy my dress from the internet without trying it on, but I'm so happy with the choice. The lace in the dress was absolutely beautiful. Thanks for the stunning dress!

Trumpet/Mermaid V-neck Sweep Train Tulle Wedding Dress With Beading (002066958)

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Oct 11, 2016

Obwohl auch ich sehr skeptisch war, habe ich mich dazu entschlossen mein Hochzeitskleid bei JJSHouse zu bestellen. Es hat sich definitiv gelohnt! Aber seht selbst, Bilder sagen mehr als 1000 Worte. Auch mit dem Shipping von China gab es keinerlei Probleme. Top Service und super Qualität. Jederzeit wieder!

Trumpet/Mermaid V-neck Sweep Train Tulle Wedding Dress With Beading (002066958)

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Related Tags

Womens beach wedding dresses, Womens bohemian wedding dresses, Womens cheap wedding dresses, Womens civil wedding dresses, Women's civil wedding dresses casual, Women's country wedding dresses, Womens petite beach wedding dresses, Women's plus size wedding dresses, Women's short beach wedding dresses, Women's short wedding dresses,

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