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Online help -

My Orders - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Click the shopping cart icon.
3.Review your order and click Continue Checkout.
4.Sign in or Register.
5. Confirm your shipping details and payment method, click Continue Checkout.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made-to-order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you add this time to the shipping time, you'll have an idea of when to expect your item.

3. How can I track my order status?

We will send you an email once your order has been shipped. Please Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
Click on ‘View Details’ to check your order status. You can choose to chat now or email us to get information on your order.

4. When will I receive my order?

You can calculate a delivery estimate by taking the processing time and adding the shipping time. Currently it takes 11-13 days to make wedding dresses and 6-11 days to make other dresses. You can check the tailoring period on the product page. The shipping time depends on the shipping method. The fastest shipping - expedited shipping, takes 3-6 days. Standard shipping takes 5-8 days, and Super saver shipping (only for items under $50) takes 15-30 days.

Product - +

1. What is the best way to choose my size?

Our size chart is independent. To choose the best size for you, please check the size chart on the product page, and refer to the measurements below each size. You can also refer to our measuring guide to see how to measure yourself. To ensure the dress fits you well, we also suggest you choose custom size, which means that we make the dress based on your exact measurements.

2. Will my item be exactly the same color as what is shown on your website?

Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get. We suggest you order a fabric swatch to view colors in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, color swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.

5. Can I change the design of a dress?

Due to agreements with the dress designers, we make the dresses strictly according to the pictures shown on our website. However, for certain dresses, we can add spaghetti straps or remove the train.
For adding spaghetti straps or removing a dress train, please confirm with our professional representatives first before you place your order. You can choose to chat now or email us.

Payment - +

1. What methods of payment do you accept?

Please click this link.

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Delivery - +

1. Where do you ship to?

We ship worldwide. There may be particular locations that we might require additional information to ship to, if so, we will get in touch with you ASAP.

2. What shipping methods do you offer?

We have three shipping methods including expedited shipping, standard shipping and super saver shipping. Super saver shipping is only for items priced less than US$50. Currently, we cooperate with DHL, UPS, TOLL and Post Office to ship our orders.

3. Can I change my shipping address?

You can only change the shipping address while your order is still in production. Please chat now or email us. Or you can send your correct shipping address to service@JJsHouse.com. Our representatives will correct your shipping address and send you a confirmation email as soon as possible.
Once your order has been shipped, we cannot change the delivery address nor delivery options.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Returns - +

1. What is your return policy?

For all Standard Size dresses / shoes / accessories: JJ's House will issue a full refund of the cost of the returned product if you are not satisfied with your item(s). Shipping fee will not be refunded if the items are made and prepared in the correct way. However, JJ's House will issue a full refund including shipping for any damaged, defective, or mis-shipped items. To receive a full refund, if eligible, please contact our Customer Service to initiate the return process within 7 days upon receiving your item(s). The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

2.What is your return/exchange process?

1. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order. Please include an explanation and photographs stating the reason for your return.
We reserve the right not to accept the returns without prior approval from our Customer Service. 2. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. Please keep the tracking number safe.
3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned. Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge. All PayPal payment can only be refunded via PayPal, all Credit Card payment?will only be refunded to the original Credit Card.

3. Can I return a standard-size dress?

JJ's House will issue a full refund if you are not satisfied with your item(s). Shipping fee will not be refunded. To receive a full refund, if eligible, please contact our Customer Service to initiate the return process within 7 days upon receiving your item(s). The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

My Account - +

1. How I can change my email address?

Please send your request and correct email address to service@JJsHouse.com, or you can choose to chat now or email us. Our representatives will reply within 24 hours.

2. What should I do if I forget my password?

1.Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
2.Change password If you would like to change your password, please refer to the below steps:
1)Simply click ‘Sign in’ on our website and then click ‘My Account’ at the top of the website.
2)Click "Account Settings" on the left column and then you can change the password and save the new one.

About JJsHouse - +

1. Do you have a store?

We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices.?Please feel free to contact us and we are willing to give you some professional suggestions.

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

This is a finished dress tailored and photographed by JJsHouse.com. All rights reserved. Copying or otherwise reproducing this image is strictly prohibited.
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A-Line/Princess V-neck Floor-Length Chiffon Lace Mother of the Bride Dress With Ruffle Cascading Ruffles #72696

Mother of the Bride Dresses

Reviews(15) Ask a question Chat now / Email us

US$ 143.00
Extra 10% Off Sitewide. Code: 12TH
  • Custom Size

    Looking for a perfect fit? For an additional US$ 20.00, our tailors will use your exact measurements to create a made-to-order dress just for you.





    Measuring Guide
Made to order
Made to order
Tailoring Time: 16-18 days + Delivery Time: 2-6 days * Expedited Shipping: 2-6 days
* Standard Shipping: 3-8 days
* Expedited Shipping: 2-6 days
* Standard Shipping: 3-8 days
* Super Saver Shipping: 10-30 days

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

Worry-Free Returns
Worry-Free Returns are available for standard sizes within 7 days. Custom sizes are final sale. See Details

Description

Looking for the perfect fit? Compare your unique measurements with JJ's House's measuring guide, use our made-to-order model which allows us to make your dress based on your exact measurements for a custom-fit dress.

Product Code #72696 Silhouette A-Line
Neckline V-neck Length Floor-Length
Fabric Chiffon, Lace Embellishment Ruffle, Cascading Ruffles
Straps Sleeves Sleeve 1/2 Sleeves
Back Style Zipper Up Fully Lined No
Built-In Bra Yes Boning Yes
Shown Color Other Colors Size General, Plus
Model's Dress Size US 4 / UK 8 / EU 34 Model Information Height:5.7ft Bust:34in Waist:25in Hips:36in
The dress does not include any accessories in the picture, such as wraps/jackets, gloves, veil, handbag, etc. You may contact us to order the accessories separately.
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Product Reviews

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Very pretty dress made to measure. Do not enlarge them! I recommend this site and I will not hesitate to recommend.

This is the first time I orded a dress online, I am so used try the dress on in any store. I wanted this dress to fit well because it is for a special occasion, the wedding of my only niece. Motherless to say, I was quite anxious. At my wonderful surprise, the Burgundy Mother of the Bride was a great fit for my curves. I love, really love my dress...The fabric is of superior quality, better than how it looked on the picture. I love the corset. When I tried the dress on, I felt slimmer and elegant. The only small problem is that the dress is too long, 5'7"on my short body, 5'3". I should be able to have it fixed
Thank you. JJsHouse, you met my expectactions and you made my first experience wonderful!! I love my dress so much that I ordered 2 more dresses for my sisters.

This dress is beautiful. Fit true to size, make sure to take measurements. Delivered in about one week. Workmanship is great! This is the third dress I bought to wear to my daughter's wedding, and the one I WILL wear! I couldn't be happier, will shop here again! Thank you, JJ's House!

This is the first time I order a custom made dress online so I was nervous about it. First of all the communication with JJ's is outstanding. Their customer service is timely and effective. The shipping process the same. From the date I ordered (11/21) to delivery 11/28 a week. The dress is exactly the way is shown. The quality of the stitch work is superior.No loose threads noted. The fabric is heavy and good quality. The fitting was perfect, I am not use to wear dresses with a built in bra , so it feels weird, but I will get a non padded bra to get some lift. Enough room around the waist line and the length was also as expected. I would recommend JJ's for your formal wear needs. Make sure you follow the instructions in how to take the measurements.

I love this dress. Can't wait to wear it to my daughter's wedding in December. It was true to the photo and of exceptional quality. I am going to order my shoes and purse from them too. I will definitely recommend them to my friends.

I was very pleased with the quality of this dress. It was well made, and the fabric was beautiful. I wore this to my son's wedding and had so many compliments. I would always recommend ordering a swatch of fabric to be sure of the exact color. Both myself and the mother of the bride wore shades of brown to coordinate perfectly with each other and the peach/pink dresses that the bridesmaids wore. JJ'sHouse was easy to work with, and I will definitely order from them again.

Thank you so much, the dress arrived on time as you said. The dress fits exactly to the measurements I sent you. I love the way it fits and the length just exactly to my height with heels. Once again THANK YOU so much.

Omg!!! I just want to tell you that I am impressed by the quality and the work that they do w this dress, I received exactly the same as the one in picture but in ivory color. Never wrote a comment for anything but this time I wanted to do it so that people who hesitate to buy in jjs house buy with total confidence... I pay extra for custom size and totally worth it btw the picture does not do justice
Material quality 100%
Color as described 100%
Shipping 100% fast
My mom will be very happy, thank u jjs house

I ordered this dress (008072696) customized to size, in the color champagne for a Mardi Gras ball. I must say that I loved this dress and received a lot of compliments. The dress was received in a timely manner (actually a bit earlier). I was a little worried because I ordered later than I should have, plus it did not help that I received a phone call from JJ's customer service telling me that it could be late due to a Spring holiday. Was I worried!! In the end out arrived before the event. I was leery because one hears horror stories about orders on line. In my case, I did not have any problems. The dress is beautifully and professionally made. If you are having it customized, be truthful be your measurements. I am glad that I did because this dress fits perfectly. The customer service person was very helpful, polite, and patient with me. I will definitely be using JJ's House again. Thank you.

I ordered a custom sized floor length dress for my mum to wear at my wedding in a few months' time. After I heard rave reviews from a colleague who had ordered her bridesmaid dresses from JJs House, I was happy to order one, but had to work hard to convince mum! She took the plunge and when the dress arrived, she was extremely impressed by the quality, craftsmanship and design (being a seamstress herself). She's a little shy to have her photo taken in it, so I thought I'd take this photo instead - it's really a beautiful dress and she might actually take the plunge a second time and get another one!