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Online help -

My Orders - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Click the shopping cart icon.
3.Review your order and click Continue Checkout.
4.Sign in or Register.
5. Confirm your shipping details and payment method, click Continue Checkout.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made-to-order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you add this time to the shipping time, you'll have an idea of when to expect your item.

3. How can I track my order status?

We will send you an email once your order has been shipped. Please Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
Click on ‘View Details’ to check your order status. You can choose to chat now or email us to get information on your order.

4. When will I receive my order?

You can calculate a delivery estimate by taking the processing time and adding the shipping time. Currently it takes 11-13 days to make wedding dresses and 6-11 days to make other dresses. You can check the tailoring period on the product page. The shipping time depends on the shipping method. The fastest shipping - expedited shipping, takes 3-6 days. Standard shipping takes 5-8 days, and Super saver shipping (only for items under $50) takes 15-30 days.

Product - +

1. What is the best way to choose my size?

Our size chart is independent. To choose the best size for you, please check the size chart on the product page, and refer to the measurements below each size. You can also refer to our measuring guide to see how to measure yourself. To ensure the dress fits you well, we also suggest you choose custom size, which means that we make the dress based on your exact measurements.

2. Will my item be exactly the same color as what is shown on your website?

Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get. We suggest you order a fabric swatch to view colors in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, color swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.

5. Can I change the design of a dress?

Due to agreements with the dress designers, we make the dresses strictly according to the pictures shown on our website. However, for certain dresses, we can add spaghetti straps or remove the train.
For adding spaghetti straps or removing a dress train, please confirm with our professional representatives first before you place your order. You can choose to chat now or email us.

Payment - +

1. What methods of payment do you accept?

Please click this link.

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Delivery - +

1. Where do you ship to?

We ship worldwide. There may be particular locations that we might require additional information to ship to, if so, we will get in touch with you ASAP.

2. What shipping methods do you offer?

We have three shipping methods including expedited shipping, standard shipping and super saver shipping. Super saver shipping is only for items priced less than US$50. Currently, we cooperate with DHL, UPS, TOLL and Post Office to ship our orders.

3. Can I change my shipping address?

You can only change the shipping address while your order is still in production. Please chat now or email us. Or you can send your correct shipping address to service@JJsHouse.com. Our representatives will correct your shipping address and send you a confirmation email as soon as possible.
Once your order has been shipped, we cannot change the delivery address nor delivery options.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Returns - +

1. What is your return policy?

For all Standard Size dresses / shoes / accessories: JJ's House will issue a full refund of the cost of the returned product if you are not satisfied with your item(s). Shipping fee will not be refunded if the items are made and prepared in the correct way. However, JJ's House will issue a full refund including shipping for any damaged, defective, or mis-shipped items. To receive a full refund, if eligible, please contact our Customer Service to initiate the return process within 7 days upon receiving your item(s). The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

2.What is your return/exchange process?

1. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order. Please include an explanation and photographs stating the reason for your return.
We reserve the right not to accept the returns without prior approval from our Customer Service. 2. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. Please keep the tracking number safe.
3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned. Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge. All PayPal payment can only be refunded via PayPal, all Credit Card payment?will only be refunded to the original Credit Card.

3. Can I return a standard-size dress?

JJ's House will issue a full refund if you are not satisfied with your item(s). Shipping fee will not be refunded. To receive a full refund, if eligible, please contact our Customer Service to initiate the return process within 7 days upon receiving your item(s). The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

My Account - +

1. How I can change my email address?

Please send your request and correct email address to service@JJsHouse.com, or you can choose to chat now or email us. Our representatives will reply within 24 hours.

2. What should I do if I forget my password?

1.Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
2.Change password If you would like to change your password, please refer to the below steps:
1)Simply click ‘Sign in’ on our website and then click ‘My Account’ at the top of the website.
2)Click "Account Settings" on the left column and then you can change the password and save the new one.

About JJsHouse - +

1. Do you have a store?

We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices.?Please feel free to contact us and we are willing to give you some professional suggestions.

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

This is a finished dress tailored and photographed by JJsHouse.com. All rights reserved. Copying or otherwise reproducing this image is strictly prohibited.
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A-Line Scoop Neck Knee-Length Chiffon Lace Mother of the Bride Dress #131926

Mother of the Bride Dresses

Reviews(16) Ask a question Chat now / Email us

US$ 108.00
Extra 10% Off Sitewide. Code: 12TH
  • Custom Size

    Looking for a perfect fit? For an additional US$ 20.00, our tailors will use your exact measurements to create a made-to-order dress just for you.





    Measuring Guide
Made to order
Made to order
Tailoring Time: 16-18 days + Delivery Time: 2-6 days * Expedited Shipping: 2-6 days
* Standard Shipping: 3-8 days
* Expedited Shipping: 2-6 days
* Standard Shipping: 3-8 days
* Super Saver Shipping: 10-30 days

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

Worry-Free Returns
Worry-Free Returns are available for standard sizes within 7 days. Custom sizes are final sale. See Details

Description

Looking for the perfect fit? Compare your unique measurements with JJ's House's measuring guide, use our made-to-order model which allows us to make your dress based on your exact measurements for a custom-fit dress.

Product Code #131926 Silhouette A-Line
Neckline Scoop Neck Length Knee-Length
Fabric Chiffon, Lace Straps Sleeves
Sleeve 1/2 Sleeves Back Style Zipper Up
Fully Lined No Built-In Bra Yes
Boning Yes Shown Color Other Colors
Size General, Plus Model's Dress Size US 2 / UK 6 / EU 32
Model Information Height:5.7ft Bust:33in Waist:24in Hips:34in
The dress does not include any accessories in the picture, such as wraps/jackets, gloves, veil, handbag, etc. You may contact us to order the accessories separately.
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Product Reviews

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I paid the extra to have it tailor made to my sizes, I'm a 12 but my waist is a little bigger than a regular 12 and I'm only 5'2. When it arrived I tried it on straight away, it fitted perfectly, every part, beautifully made. There is not one thing I have a negative about everything is great, even the customer service when I changed my mind after ordering another style, I contacted after two hours and asked if I could change the style (as I had contacted in a short period of time they were able to change). My original style would have been too hot for the wedding in Australia. Customer service was so helpful and sorted it all out for me within 12 hours. I cannot praise enough will be back again ,I have put a photo on with the fascinator that I also ordered at the same time, but this is not all dressed up for the wedding it's me trying it on. Thank you again.

Beautiful dress, style timeless that should work well for many occasions. Was very pleased with colour, quality and workmanship. Excellent value for money.
Sizing was spot on although am looking to have taken out slightly as heavy bodice I expect will be too much for warmer days.
Will definitely be keeping JJs as a site for future fashion needs.

Perfecto!!! La relación calidad / precio muy buena.
Y las medidas exactas.
Volveré a comprar en jjshouse.
Gracias

Not disappointed. The dress fits my expectations. Good quality. Delivery on time. Perfect.

Absolutely beautiful!! The fit was perfect and the color exactly right for my daughter's wedding. Construction was great. The hem was perfectly straight-not easy with chiffon! I was pleasantly surprised since I didn't know what to expect ordering online. I will recommend to everyone!

The dress was beautifully stitched to measure and the quality was very good. Very happy overall.

First off let me say the workmanship of this dress is top notch, better quality then what I was able to find locally. Shipping was faster then expected and the fit is perfect. That being said, the style doesn’t fit me, I forgot to factor in my short waist when choosing a style. I am submitting this picture because I knew when I was trying to choose a dress I really relied on seeing the actual pictures posted by customers to see how the dress looked on average women and not a size 4 model. It is important to do your research on what style is best for your figure! I am very impressed with JJ’s House, in fact I have already ordered another dress. There prices are extremely reasonable and paying the extra for custom measurements takes the worry out of wondering if it will fit when you get it.

This was my first online made-to-order dress, so I was quite nervous about the process AND how my finished dress would fit! I picked a style that I knew would be best for my figure, and had my husband help me with my measurements. I placed my order 5 weeks before I wanted to have the dress, to allow plenty of time; and wouldn't you know, about a week after placing my order, I received a question from JJs House regarding my shoulder measurement. They thought it seemed too large, according to my bust size. I had a friend re-measure me, and found that JJs House was correct: that measurement was in error. I gave them the correct measurement, and they were able to remake the dress in time for my event (I am SO GLAD I ordered early!).
The dress arrived neatly folded in a bag, and the bag in a box. It fit just right! Now, I did find a stray thread or two to snip off, but I am fine with that. The bodice of this particular dress contains boning, so really, no bra is needed. I wore one anyhow...just from habit. The 3/4-sleeve chiffon wrap is pretty. The one thing I did not like about it was the matching fabric-covered button on it. The underside of the button is stark white. I replaced that button with a vintage lucite and rhinestone button.
Bottom line, I was really nervous about what I would get from JJs House, but ended up being really pleased!
Just be sure to order a dress style that you know will flatter your figure and be very careful when measuring yourself! I am going to try to post a photo, so just for reference, I wear a size 12 off-the-rack dress, and am a 36-DD bust.

Nice fabrics, nice cut

I ordered this to wear for my son's wedding. I am so happy with it. I requested a couple of alterations when ordering and it fitted perfectly. In hindsight I would not have ordered the wrap as dress looks better without it.