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Online help -

My Orders - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Click the shopping cart icon.
3.Review your order and click Continue Checkout.
4.Sign in or Register.
5. Confirm your shipping details and payment method, click Continue Checkout.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made-to-order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you add this time to the shipping time, you'll have an idea of when to expect your item.

3. How can I track my order status?

We will send you an email once your order has been shipped. Please Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
Click on ‘View Details’ to check your order status. You can choose to chat now or email us to get information on your order.

4. When will I receive my order?

You can calculate a delivery estimate by taking the processing time and adding the shipping time. Currently it takes 11-13 days to make wedding dresses and 6-11 days to make other dresses. You can check the tailoring period on the product page. The shipping time depends on the shipping method. The fastest shipping - expedited shipping, takes 3-6 days. Standard shipping takes 5-8 days, and Super saver shipping (only for items under $50) takes 15-30 days.

Product - +

1. What is the best way to choose my size?

Our size chart is independent. To choose the best size for you, please check the size chart on the product page, and refer to the measurements below each size. You can also refer to our measuring guide to see how to measure yourself. To ensure the dress fits you well, we also suggest you choose custom size, which means that we make the dress based on your exact measurements.

2. Will my item be exactly the same color as what is shown on your website?

Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get. We suggest you order a fabric swatch to view colors in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, color swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.

5. Can I change the design of a dress?

Due to agreements with the dress designers, we make the dresses strictly according to the pictures shown on our website. However, for certain dresses, we can add spaghetti straps or remove the train.
For adding spaghetti straps or removing a dress train, please confirm with our professional representatives first before you place your order. You can choose to chat now or email us.

Payment - +

1. What methods of payment do you accept?

Please click this link.

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Delivery - +

1. Where do you ship to?

We ship worldwide. There may be particular locations that we might require additional information to ship to, if so, we will get in touch with you ASAP.

2. What shipping methods do you offer?

We have three shipping methods including expedited shipping, standard shipping and super saver shipping. Super saver shipping is only for items priced less than US$50. Currently, we cooperate with DHL, UPS, TOLL and Post Office to ship our orders.

3. Can I change my shipping address?

You can only change the shipping address while your order is still in production. Please chat now or email us. Or you can send your correct shipping address to service@JJsHouse.com. Our representatives will correct your shipping address and send you a confirmation email as soon as possible.
Once your order has been shipped, we cannot change the delivery address nor delivery options.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Returns - +

1. What is your return policy?

For all Standard Size dresses / shoes / accessories: JJ's House will issue a full refund of the cost of the returned product if you are not satisfied with your item(s). Shipping fee will not be refunded if the items are made and prepared in the correct way. However, JJ's House will issue a full refund including shipping for any damaged, defective, or mis-shipped items. To receive a full refund, if eligible, please contact our Customer Service to initiate the return process within 7 days upon receiving your item(s). The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

2.What is your return/exchange process?

1. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order. Please include an explanation and photographs stating the reason for your return.
We reserve the right not to accept the returns without prior approval from our Customer Service. 2. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. Please keep the tracking number safe.
3. All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned. Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment service may levy a small transaction charge. All PayPal payment can only be refunded via PayPal, all Credit Card payment?will only be refunded to the original Credit Card.

3. Can I return a standard-size dress?

JJ's House will issue a full refund if you are not satisfied with your item(s). Shipping fee will not be refunded. To receive a full refund, if eligible, please contact our Customer Service to initiate the return process within 7 days upon receiving your item(s). The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

My Account - +

1. How I can change my email address?

Please send your request and correct email address to service@JJsHouse.com, or you can choose to chat now or email us. Our representatives will reply within 24 hours.

2. What should I do if I forget my password?

1.Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
2.Change password If you would like to change your password, please refer to the below steps:
1)Simply click ‘Sign in’ on our website and then click ‘My Account’ at the top of the website.
2)Click "Account Settings" on the left column and then you can change the password and save the new one.

About JJsHouse - +

1. Do you have a store?

We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices.?Please feel free to contact us and we are willing to give you some professional suggestions.

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

This is a finished dress tailored and photographed by JJsHouse.com. All rights reserved. Copying or otherwise reproducing this image is strictly prohibited.
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A-Line/Princess Cowl Neck Tea-Length Chiffon Mother of the Bride Dress With Beading Sequins Cascading Ruffles #42888

Mother of the Bride Dresses

Reviews(21) Ask a question Chat now / Email us

US$ 135.00
Extra 10% Off Sitewide. Code: EASTER
  • Custom Size

    Looking for a perfect fit? For an additional US$ 20.00, our tailors will use your exact measurements to create a made-to-order dress just for you.





    Measuring Guide
Made to order
Made to order
Tailoring Time: 12-15 days + Delivery Time: 2-6 days * Expedited Shipping: 2-6 days
* Standard Shipping: 3-8 days
* Expedited Shipping: 2-6 days
* Standard Shipping: 3-8 days
* Super Saver Shipping: 10-30 days

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

Worry-Free Returns
Worry-Free Returns are available for standard sizes within 7 days. Custom sizes are final sale. See Details

Description

Looking for the perfect fit? Compare your unique measurements with JJ's House's measuring guide, use our made-to-order model which allows us to make your dress based on your exact measurements for a custom-fit dress.

Product Code #42888 Silhouette A-Line
Neckline Cowl Neck Length Tea-Length
Fabric Chiffon Embellishment Beading, Sequins, Cascading Ruffles
Straps Sleeves Sleeve 1/2 Sleeves
Back Style Zipper Up at Side Fully Lined Yes
Built-In Bra Yes Boning Yes
Shown Color Fuchsia Size General, Plus
Model's Dress Size US 4 / UK 8 / EU 34 Model Information Height:5.7ft Bust:34in Waist:25in Hips:36in
The dress does not include any accessories in the picture, such as wraps/jackets, gloves, veil, handbag, etc. You may contact us to order the accessories separately.
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Product Reviews

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I've purchased a few dresses from JJHOUSE. This is my sister and me wearing 2 of their dresses. We got them custom made and they arrived well packaged and within a month. All of the dresses I've purchased have been perfect and very well made indeed. We got a lot of compliments on the day. I would not hesitate to buy from JJHOUSE again.

El vestido era para mi madre y le quedó perfecto (custom size), no tuvo que hacerle ningún ajuste. El color era el indicado. Es un vestido muy elegante y de buena calidad.

my review to the purchase of mother of the bride dress in watermelon

Hi

I ordered my dress for mother of the bride in watermelon and was absolutely delighted with it. I have also ordered it in fuchia for my friend for her daughters wedding as she thought my dress was gorgeous.

I will certainly be recommending you to my friends and family for further events. Unfortunately, I missed your kind offer of 30 per cent off my next order but i will be ordering again. I am treating my friend to the fuchia dress.

I thank you so much for your help and for your site.

regards

Mary Shovlin
mcshovlingmail.com

beautiful dress-not true to size. order next size up

This dress arrived in perfect condition FIFTEEN days after I ordered it! The dress is beautifully made. I would have loved it in another color, but it is what the bride wanted me to wear. I think the fuschia would be GORGEOUS. I regret not getting it one size larger. The midsection will need spanx, but that is the manufacturer's fault. It's mine!

Perfectly cut to the given measurements. Very nice quality of fabrics. Corresponds in all respects to my expectations. Thank you for everything !

love the dress! i was a little leery reading reviews but thought i'd give it a try. If you look at the size chart the tallest height on the chart is 61 inches, so if you are over 5'1" you need to pay the $20 and put your custom measurements in.I also watched the video on how to measure, didn't think I needed to but glad I did. The dress fits my 5' 10" body like a glove, and only took 11 days from the day I ordered to the day it came! Thanks JJ's house I can't wait to wear it!!!

What can I say...simply stunning dress. I'm quite a big girl and cannot get anything to fit nice for weddings. I came across this site by accident looking for custom made gowns. I researched a lot because you hear about the horror stories.. That was 6 years ago and I've bought a dress from them every year since.. This is my 6th dress and is absolutely beautiful which fits me perfectly, as was all my other dresses. They cost a fraction of the price you would pay in a shop.
I highly recommend JJsHouse for their designs and the making of every dress with attention to the bead detail.
It took about 3/4 weeks from start to delivery and was supplied with a tracking number.
A got a few of my friends to also purchase from this company and they are also delighted.

I ordered this dress in royal blue, provided my measurements since it was only $20 extra, and it arrived in a relatively short period of time. It fit perfectly! Love the dress and cannot wait to wear it in March.

I was not sure about ordering something from China, didn't know if the reviews were actually real ones. I saw nothing but good reviews which is supported now by my own. Love my new dress. I will definitely recommend this site to friends and family.

Thank you for this beautiful dress. I am very pleasantly surprised by the quality of the thick fabric. Very nice workmanship. The article arrived, very well packed and on schedule. No customs fees. Thank you JJsHOUSE.