Mermaid Sweetheart Chapel Train Satin Tulle Wedding Dress With Lace #002012605

Thanks for shopping on our website!

Yes we could make the change of the neckline for you. It will take extra $20. When you place the order, please write down your requirements in the Special Instructions column at the bottom of the checkout page and we will know.

As for the extra fee, please go to http://www.JJsHouse.com/Special-Customization-Service-g4044, fill 20 in the quantity column and click “add to cart” in order to pay the customization fee.

We also want to remind that the dress with the change is non-returnable. Hope it is ok for you.

Thanks for your time and cooperation.

It is really our greatest honor to hear that our wedding dresses have caught your attention.

For this wedding dress, it can only be made in these four colours, white, ivory, pink and champagne. Sorry to say that this dress in blue is unavailable. Hope you can understand.

If you have any other questions, please feel free to let us know.

Thanks for visiting JJsHouse.com!

Our size chart is made on our own, different from UK size. You need to check our size chart http://www.JJsHouse.com/about/help.php?act=pop&type=size&cat_id=17 to choose the right size. You may also refer to our measuring guide http://www.JJsHouse.com/about/help.php?act=pop&type=size&cat_id=17 to see how to get professional measuring.

If you have concerns about the size, we highly suggest you choose custom size. Please get the professional measurements first and fill in the exact measurements when you place an order. The customized dress will fit you better.

Please do let us know if there is anything else we can do for you!

Thanks for contacting us.

As a professional online shop, we always put the customers’ demand at the first place. Yes we could make the change as you wish.Hence, we would like to provide some special service for you. Would you please kindly tell us the what kind of straps do you prefer, and also should they be detachable or not? Then we will have a better communication with our dressmakers about your dress.

Thanks for your time and cooperation.

Thanks for contacting us!

All of our dresses except from flower girl dresses and junior bridesmaid dresses have built-in bra. And all of our adult dresses have boning, which will support the bust part of the dresses very well.Please do not worry about that. Anyway, if you have concerns about it, we highly suggest you wear an invisible bra. Here is the link of this bra: http://www.JJsHouse.com/Silicone-Strapless-Invisible-Wedding-Party-Bra-g4216. Hope it will be helpful.

Please feel free to tell us if there is anything else we can do for you.

Thanks for contacting us!

We really wish to have the order from you. However, overnight delivery is really too short for us to prepare the order. Each of our dress is made to order. Usually, 7-9 days are needed for tailoring period and another 5-6 days are for shipment. It is really a pity that we cannot make it a deal this time. Considering your urgent situation, we highly suggest you purchase one from your local physical store.

Also, since our dress is so beautiful with high quality, could you please put off your delivery and order one？

Thanks very much for your email. And later, we may consider some stocks to help people in emergency as you. We sincerely hope we can still have orders from you in the future.

Please do let us know if there is anything else we can do for you!

Thanks for your email. We do understand your concern.

All of our petticoats are in average sizes. And usually, they will suit people well whose waist size is from 60 cm to 100 cm.

You can find this information in our description part. Meanwhile, there is an elastic band inside for you to adjust the size of the waist. So please do not worry about it.

Look forward to hearing from you soon. We are always here ready to help you.

Thanks for contacting us.

We are very glad to have the chance of preparing dresses for you. But we do not know your advertising effect yet. We highly suggest you order one dress first so that we could see the effect. We are willing to give you a discount if you kindly do this.
If your advertising effect is great, you can always get dresses from us at very favorable prices.

Hope it is ok with you. Thank you!

Thanks for contacting us. We are here to help.

You can pay for your order with PayPal account if you have one. Surely you can pay for your order directly with your credit card, namely, Visa, MasterCard , Discovery and American Express, and there is option for paying with credit card. You may go to http://www.JJsHouse.com/about/help.php?page_id=9 for more payment information.
If still not working, would you please try it again later using another card or another Internet browser?
PS: Please note that according to PayPal rules the shipping address and the billing address need to be in the same country, as all of our transactions are processed via PayPal .

The unpaid order will be canceled automatically in our system after 5 days since the day you place the order. If it is canceled, please don't worry. You just need to place a new order and complete the payment, and then it will be OK.

Please feel free to contact us if you have any other questions.

Thank you for contacting us.

All of our dresses are made according to the pictures with high quality. The gowns we sell are of the same high quality as the dresses sold in traditional salons and by other online retailers. Although we do not sell “designer” labeled gowns, you still get a beautiful bridal gown, without the designer price.

We are so sorry but we do not have real stores in your place and we just do online business. We make high quality dresses in accordance with the pictures. While shopping online, you can also enjoy more competitive prices. Please feel free to contact us and we are willing to give you some professional suggestions.

We are really sorry that we do not have the picture you requested now.

You may refer to our color chart http://www.JJsHouse.com/about/help.php?act=pop&type=color&cat_id=7 to get more information. Please be aware that slight color aberration of the dress and the color shown on screen is unavoidable because of many factors.

If time is allowed, we highly suggest you purchase our fabrics swatch to feel the material and color in reality. Here is our link: http://www.JJsHouse.com/Swatch-c33/?la=fromnavmenu.

If you need more information, please be free to contact us.